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Design Operations Manager Jobs in High Bridge, NJ

dancker

Design Director

Somerville, NJ · On-site

$125 - $150/hr

Promote collaboration between design, sales, operations, and project management to deliver cohesive client experiences. * Exceptional communication and interpersonal skills, with the ability to build ...

Nsuwater

Director of Field Operations

Hillsborough, NJ · On-site

$150 - $175/hr

... manage risk across facilities. * Oversee operation of facilities to meet applicable regulatory requirements and design criteria; drive process control methods that improve efficiency, reliability ...

dancker

Design Director

Somerville, NJ · On-site

$125K - $150K/yr

Promote collaboration between design, sales, operations, and project management to deliver cohesive client experiences. * Exceptional communication and interpersonal skills, with the ability to build ...

dancker

Design Director

Somerville, NJ · On-site

$125K - $150K/yr

Promote collaboration between design, sales, operations, and project management to deliver cohesive client experiences. * Exceptional communication and interpersonal skills, with the ability to build ...

QVC

Fulfillment Learning Manager

Bethlehem, PA

... operational goals through effective onboarding and continuous education of team members. * Design ... Manage and coordinate training resources, activities, and assets, including indirect leadership of ...

Abbott

Manager Commercial Execution Design

Princeton, NJ · On-site

Manager Commercial Execution Design Working at Abbott At Abbott, you can do work that matters, grow ... Clinical, healthcare operations, or commercial execution background * Advanced Lean or Six Sigma ...

New

Abbott

Manager Commercial Execution Design

Princeton, NJ · On-site

Manager Commercial Execution Design Working at Abbott At Abbott, you can do work that matters, grow ... Clinical, healthcare operations, or commercial execution background * Advanced Lean or Six Sigma ...

New

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All JobsDesign Operations JobsDesign Operations Manager JobsDesign Operations Manager Jobs in High Bridge, NJ

Design Operations Manager information

See High Bridge, NJ salary details

$32.2K

$65.9K

$123.1K

How much do design operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for design operations manager in High Bridge, NJ is $65,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What is a design operations manager?

Design Operations Managers are professionals who streamline and optimize processes within design teams to improve efficiency, collaboration, and the quality of creative output. They bridge the gap between design, product, and business operations by implementing workflows, managing resources, and ensuring projects stay on track. Their responsibilities often include project management, budget oversight, and facilitating communication across teams. By establishing best practices and removing operational barriers, Design Operations Managers enable designers to focus more on creative work and innovation.

What are the key skills and qualifications needed to thrive as a design operations manager?

To thrive as a Design Operations Manager, you need expertise in project management, design process optimization, and a solid understanding of design principles, often supported by a degree in design, business, or a related field. Familiarity with tools like Asana, Jira, Figma, and resource management systems, as well as certifications like PMP or Agile, is highly beneficial. Exceptional communication, problem-solving, and stakeholder management skills help you bridge gaps between creative and operational teams. These skills are vital for streamlining workflows, ensuring project delivery, and driving alignment across multidisciplinary teams.

How does a design operations manager typically collaborate with cross-functional teams to improve workflow efficiency?

A Design Operations Manager works closely with design, product, engineering, and marketing teams to streamline processes, set clear priorities, and remove obstacles that hinder productivity. They often facilitate regular check-ins, build and optimize workflows, and implement tools or systems that foster communication and transparency. By acting as a liaison and ensuring alignment between departments, they help the broader team deliver high-quality design work on time, while also identifying opportunities to refine processes for future projects.

What is the difference between Design Operations Manager vs UX Designer?

AspectDesign Operations ManagerUX Designer
Primary FocusOversees design processes, tools, and team workflowsDesigns user experiences and interfaces
Required SkillsProject management, process optimization, leadershipUser research, wireframing, prototyping
Work EnvironmentCollaborates with design teams, product managers, and developersWorks directly on user interface and experience design
Common CertificationsProject Management Professional (PMP), Agile certificationsUX certifications (e.g., NN/g, Human Factors)

The Design Operations Manager focuses on streamlining design workflows and managing teams, while the UX Designer concentrates on creating engaging user experiences. Both roles often collaborate but serve different functions within the design process.

Is a design operations manager a high paying job?

Design operations managers typically earn competitive salaries that reflect their experience, skills, and the size of the organization. In many industries, they are considered senior roles with compensation often above average for managerial positions, especially in companies with strong design or creative teams.

Is a design operations manager a stressful job?

A design operations manager role can be stressful due to managing multiple projects, coordinating between teams, and meeting deadlines. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What does a design operations manager do?

A design operations manager oversees the processes, tools, and workflows that support a company's design team, ensuring efficient project delivery and collaboration. They often manage resource allocation, implement design systems, and work with project management tools to optimize team productivity and quality. Strong organizational, communication, and leadership skills are essential for this role.

What cities near High Bridge, NJ are hiring for Design Operations Manager jobs?

Cities near High Bridge, NJ with the most Design Operations Manager job openings:

Design Operations Manager jobs near you
Infographic showing various Design Operations Manager job openings in High Bridge, NJ as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,918 per year, or $31.7 per hour.

PU&R Contact Center Operations and Transformation Manager

Deloitte

Princeton, NJ • On-site

Full-time

Re-posted 12 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

47th of 154 rated financial services

Job description

Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.

You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.

Key responsibilities include:

  • Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
  • Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
  • Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
  • Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
  • Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
  • Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
  • Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
  • Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
  • Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
  • Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
  • 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
  • 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
  • Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
  • Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
  • Experience with Salesforce.
  • Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
  • Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
  • PMP, Six Sigma, Lean, Agile, or related certificationli>
  • Master of Business Administration or other relevant advanced degree.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.

You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.

Key responsibilities include:

  • Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
  • Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
  • Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
  • Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
  • Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
  • Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
  • Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
  • Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
  • Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
  • Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
  • 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
  • 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
  • Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
  • Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
  • Experience with Salesforce.
  • Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
  • Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
  • PMP, Six Sigma, Lean, Agile, or related certificationli>
  • Master of Business Administration or other relevant advanced degree.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicab...

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