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Position Title: Senior Developer – Dynamics 365
Location: Hybrid with 2 days per week in Arlington, VA

Other Considerations: U.S. Citizen or Permanent Resident (Required)

POSITION SUMMARY

We are seeking a Senior Microsoft Dynamics 365 Developer to join our team supporting a high-profile software development project in support of the Department of Veterans Affairs. In this role you will design, develop, and maintain Dynamics 365 Customer Service solutions, build integrations across the Power Platform and Azure, and deliver secure, scalable capabilities that improve services for Veterans. This is an excellent opportunity for someone who is passionate about government modernization and building user-centered, mission-critical solutions.

RESPONSIBILITIES

• Design, develop, and maintain customizations and extensions for Dynamics 365 Customer Service and Power Pages for Dynamics 365. Including plugins, custom workflow activities, PCF controls, liquid templates and JavaScript web resources
• Build and enhance Customer Service capabilities such as case management, omnichannel, SLAs, entitlements, routing rules, knowledge management, and Customer Service workspace configurations
• Develop and maintain Dataverse components including tables, relationships, business rules, security roles, and solution architecture aligned with Power Platform ALM best practices
• Design and implement integrations between Dynamics 365 and external systems using Azure services (Logic Apps, Functions, Service Bus, API Management), Power Automate flows, and custom APIs
• Translate business requirements into technical designs and estimates in collaboration with functional consultants, architects, and product owners
• Perform code reviews, enforce coding standards, and ensure solution quality using unit testing, Solution Checker, and secure coding practices in compliance with COE and VA governance processes
• Troubleshoot and resolve complex production issues using D365/Power Platform tools such as Plugin Trace Logs, Dataverse telemetry, Solution Checker, and Azure Application Insights
• Support release and deployment activities, including solution management (managed/unmanaged), versioning, and source control through Azure DevOps Pipelines or GitHub Actions
• Collaborate closely with functional consultants, release engineers, integration teams, and architects to deliver cross-system capabilities involving Dynamics, Azure APIs, Power Automate flows, Power Pages, and other Microsoft cloud components
• Mentor junior developers, provide technical leadership, and support continuous improvement of D365 development standards and ALM processes across the sustainment lifecycle

QUALIFICATIONS

• Clearance (Public Trust)
• Education Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience
• 8+ years of Microsoft Dynamics 365 development experience, including significant hands-on work with Dynamics 365 Customer Service with a Power Page web front end
• Strong proficiency in C#/.NET plugin development, custom workflow activities, JavaScript/TypeScript web resources, and PCF control development
• Deep understanding of Dynamics 365 Customer Service architecture, including case management, omnichannel, SLAs, entitlements, routing, and knowledge management
• Experience developing and troubleshooting D365 solutions, including Dataverse tables, plugins, workflows, Power Automate flows, PCF controls, and integration components
• Solid understanding of Power Platform ALM concepts: solution segmentation, connection references, environment variables, publisher strategies, versioning, and source control with Azure DevOps or GitHub
• Ability to analyze plugin trace logs, solution import logs, and Dataverse telemetry to identify root causes and implement corrective actions
• Experience working with structured change control processes and delivering solutions in regulated or federal environments
• Strong problem-solving skills and attention to detail, especially when designing and debugging complex, multi-component solutions across Dynamics and Azure integrations
• Excellent communication and collaboration skills with cross-functional technical and functional teams

WORKING CONDITIONS

Standard Business hours are Monday through Friday (8:00AM – 5:00PM EST). Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting on the days working remotely.

PAY RANGE

The base salary range for this position is $140,000 to $185,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting.

BENEFITS

Sprezzatura offers a comprehensive and flexible benefit package to include:

• Medical, Dental, and Vision
• Health Saving Account (when enrolled in eligible plan) with Company contribution
• Company paid Life, Accidental Death, Short-term & Long-term Disability
• Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
• Voluntary Medical & Dependent Care Flexible Spending Accounts
• Accrued Paid Time Off & Company Paid Holidays
• 401(k) Retirement Plan with Company match

WORK AUTHORIZATION

Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve—delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity—turning ambitious ideas into real-world outcomes. No buzzwords. Just impact.

EEO STATEMENT

Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities.

This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.