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Department Store Supervisor information

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$26K

$54.1K

$89K

How much do department store supervisor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for department store supervisor in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a department store supervisor?

Department Store Supervisors are responsible for overseeing the daily operations of a specific department within a department store. They manage staff, ensure excellent customer service, handle inventory, and address any issues that arise on the sales floor. Their role includes training employees, setting sales goals, and ensuring the department meets company standards. Department Store Supervisors play a key part in maintaining smooth operations and achieving sales targets.

How does a department store supervisor typically support team development and staff performance?

A Department Store Supervisor plays a key role in developing team members by providing ongoing coaching, conducting performance reviews, and identifying opportunities for training. They work closely with staff to set clear expectations, offer constructive feedback, and motivate employees to achieve sales targets and deliver excellent customer service. Supervisors also ensure that new team members are properly onboarded and help resolve any workplace conflicts, fostering a positive and productive work environment.

What are the key skills and qualifications needed to thrive as a department store supervisor, and why are they important?

To thrive as a Department Store Supervisor, you need strong leadership abilities, retail operations experience, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Outstanding interpersonal skills, problem-solving ability, and effective communication help supervisors motivate teams and handle customer concerns. These skills and qualities are crucial for driving sales, ensuring operational efficiency, and maintaining a positive shopping environment.

What is the difference between Department Store Supervisor vs Retail Associate?

AspectDepartment Store SupervisorRetail Associate
Required CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent
Work EnvironmentSupervises staff, manages store operationsAssists customers, stocks shelves
Employer & Industry UsageUsed in retail stores, department storesUsed in retail stores, department stores
Common Search & ComparisonManagement responsibilities, leadership rolesCustomer service, sales support

The main difference between a Department Store Supervisor and a Retail Associate lies in their responsibilities. The supervisor oversees store operations and staff, requiring leadership skills and management experience. In contrast, the retail associate focuses on customer service and sales support. Both roles are essential in the retail industry but differ significantly in scope and duties.

What states have the most Department Store Supervisor jobs?

States with the most job openings for Department Store Supervisor jobs include:

What are popular job titles related to Department Store Supervisor jobs?

For Department Store Supervisor jobs, the most frequently searched job titles are:

Department Store Supervisor jobs near you
Infographic showing various Department Store Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,099 per year, or $26 per hour.

Store Supervisor

Irvine, CA • On-site

Mother's Market & Kitchen, Inc.
Supermarkets and Grocery Stores • 51 - 200 employees
Learn more about Mother's Market & Kitchen, Inc.external

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 4 days ago

Mother's Market & Kitchen rating

5.0

Company rating: 5.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Description
As a Store Supervisor, you'll lead the store during your shift, especially at the front end delivering outstanding customer service and ensuring smooth day-to-day operations. You'll serve as Manager on Duty (MOD) whenever the Store Manager or Assistant Manager are off, taking full responsibility for staffing, standards, and customer satisfaction.
Hourly Pay: $18.00 - $24.00 hourly
Benefits: Medical, dental, vision, life insurance, & in-store discounts
What You'll Do
  • Lead Your Team & Shift: Supervise all employees and store operations for your shift maintain safety, security, and a high-energy environment
  • Model Cashier Duties: Jump into Lead Cashier tasks when needed
  • Serve as MOD: Take command in leaders' absence, overseeing staffing, tasks, and shift priorities
  • Walk the Store: Ensure departments are fully stocked, clean, fresh, and delivering excellent service
  • Drive Standards: Execute daily deliverables (checklist, merchandising, cleanliness)
  • Host Huddles: Run shift meetings to set priorities, boost morale, and align the team
  • Staff Management: Monitor breaks, dress code, schedules, and ensure staff presence where needed
  • Execute Campaigns: Support marketing and promotional initiatives
  • Close the Store: Handle end-of-day responsibilities when required
  • Resolve Issues: Use calm, professional judgment in customer and staff matters
  • Lead by Example: Set the bar for service, attitude, and team behavior
  • Maintain Grounds: Keep parking lot clean and carts organized
  • Oversee Maintenance: Guide the maintenance team on cleanliness and safety
  • Report & Respond: Document daily needs and escalate equipment issues
  • Coach Future Leaders: Train and mentor Lead Cashiers and cashiers
  • Support the Team: Fill gaps wherever necessary to maintain standards

What You Bring
Education & Training:
  • High School Diploma or GED
  • Completion of Mother's Market's Manager-On-Duty training

Experience & Skills:
  • Proven experience as a Lead Cashier, Department Supervisor, or equivalent
  • Calm and confident decision-maker in customer/staff interactions
  • Strong leadership, organization, and time-management abilities
  • Exceptional verbal and written communication skills
  • Comfortable using Word, Excel, Outlook, POS systems
  • Excellent math skills and the ability to use data to drive staffing and sales

Physical & Schedule Requirements
  • Lift/move grocery and bulk items up to 50 lbs. (up to 100 times/day)
  • Handle carts, dollies, and electric pallet jacks
  • Stand, walk, bend, and twist frequently
  • Flexibility to work various shifts mornings, evenings, weekends as needed

Why Join Us?
You'll be part of a mission-driven company that values wellness, sustainability, and outstanding customer service. We foster an inclusive workplace where team members are respected and encouraged to grow.
Equal Opportunity Employer
Mother's Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.
Ready to Elevate Your Career?
If you're passionate about leadership, customer experience, and growing your career in a supportive, mission-driven environment, we'd love to hear from you! Apply today to join the Mother's Market family.

What Mother's Market & Kitchen employees say

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