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Department Of Homeless Services Jobs (NOW HIRING)

City of New York

INTAKE WORKER

Manhattan, NY

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies ...

City of New York

DIRECTOR OF PROGRAMS

Brooklyn, NY · On-site

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies ...

BRC

Porter - 315 Bowery

Manhattan, NY

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

In 2006, BRC opened a pilot 19-bed safe haven using funding from the Mayor's Fund for New York and the NYC Department of Homeless Services. The facility has achieved notable successes, and was ...

City of New York

DIRECTOR OF PROGRAMS

Brooklyn, NY

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies ...

City of New York

RESOURCE SPECIALIST

Brooklyn, NY · On-site

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies ...

City of New York

DIRECTOR OF PROGRAMS

Brooklyn, NY · On-site

$90K - $100K/yr

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies ...

City of New York

TIMEKEEPER

Manhattan, NY · On-site

$36K - $37K/yr

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is ...

husadayforce

Director Social Services

New York, NY · On-site

Experience working with the NYC Department of Homeless Services is preferred. * Understanding the family system's approach to practice is a plus. * Bilingual (English/Spanish) is a plus. * Computer ...

City of New York

ARCHITECTURAL ASSISTANT

Manhattan, NY

$90K - $121K/yr

The NYC Department of Homeless Services (DHS) is recruiting one (1) Architect NM-II to function as Architectural Assistant who will: - Perform architectural work of high difficulty and responsibility ...

City of New York

TIMEKEEPER

Manhattan, NY · On-site

$36K - $37K/yr

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is ...

City of New York

TIMEKEEPER

Manhattan, NY · On-site

$36K - $37K/yr

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is ...

City of New York

SHIFT SUPERVISOR

Manhattan, NY · On-site

$16.50 - $20.75/hr

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies ...

Childrens Rescue Fund

Case Manager (Lenox)

Manhattan, NY · On-site

$43K - $45K/yr

Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family's intake assessment, service plan/independent living plan, housing ...

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Department Of Homeless Services information

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$27.5K

$37K

$47K

How much do department of homeless services jobs pay per year?

As of Aug 19, 2026, the average yearly pay for department of homeless services in the United States is $36,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $41,500.00 per year, depending on experience, location, and employer.

What does the Department of Homeless Services do?

The Department of Homeless Services (DHS) is a government agency responsible for providing services and support to individuals and families experiencing homelessness. Their main roles include operating shelters, offering case management, and helping people transition to permanent housing. DHS also works to prevent homelessness by connecting at-risk individuals to resources such as rental assistance and social services. The agency collaborates with community organizations and other government departments to address the complex factors contributing to homelessness.

What are some common challenges faced by employees working at the Department of Homeless Services, and how are they typically addressed?

Employees at the Department of Homeless Services often encounter challenges such as navigating complex client needs, addressing housing shortages, and coordinating with multiple agencies and service providers. To address these issues, staff receive ongoing training in case management, trauma-informed care, and conflict resolution. Collaboration and regular communication within multidisciplinary teams are essential for problem-solving and ensuring comprehensive support for clients. Additionally, employees are encouraged to participate in professional development opportunities to stay informed about best practices and policy updates.

What are the key skills and qualifications needed to thrive in a role at the Department of Homeless Services, and why are they important?

To succeed in a Department of Homeless Services role, you typically need a background in social work, public administration, or a related field, along with experience in case management or human services. Familiarity with client management systems, government benefit platforms, and relevant certifications like LMSW or LCSW is often required. Outstanding interpersonal communication, cultural competence, and problem-solving abilities help professionals build trust and effectively support diverse clients. These skills are critical for delivering effective services, ensuring program compliance, and improving outcomes for individuals experiencing homelessness.

What is the difference between Department Of Homeless Services vs Homeless Outreach Worker?

AspectDepartment Of Homeless ServicesHomeless Outreach Worker
CredentialsVaries; often requires social service or public administration backgroundHigh school diploma or equivalent; relevant social work certifications preferred
Work EnvironmentGovernment offices, shelters, outreach sitesCommunity-based, fieldwork, direct client interaction
Employer & IndustryCity government agencies, public sectorNonprofits, government programs, social service agencies
Search & Comparison IntentUnderstanding roles within homeless services agenciesJob duties, qualifications, and fieldwork specifics

The Department Of Homeless Services oversees city programs and policies related to homelessness, often managing shelters and administrative functions. Homeless Outreach Workers focus on direct engagement with homeless individuals, providing support and resources in the community. While both roles aim to address homelessness, the department has a broader administrative scope, whereas outreach workers are on the front lines working directly with clients.

More about Department Of Homeless Services jobs

What cities are hiring for Department Of Homeless Services jobs?

Cities with the most Department Of Homeless Services job openings:

What states have the most Department Of Homeless Services jobs?

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What job categories do people searching Department Of Homeless Services jobs look for?

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Department Of Homeless Services jobs near you
Infographic showing various Department Of Homeless Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,954 per year, or $17.8 per hour.

INTAKE WORKER

City of New York

Manhattan, NY

Full-time

Posted 24 days ago

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

622nd of 846 rated public administrative organizations

Job description

Job Description

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provides temporary shelter, and connects individuals and families to stable housing with a focus on accountability, empathy, and equity.
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting for one (1) Community Associate who will:
- Interact with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population. Interview families within the various communities and issue social service referrals. Attend onsite/offsite/ community meetings to share important issues affecting the homeless population and the unit's daily operation. Will be able to offer insight improvement.
- Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters. Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity, during the application process.
- Records all information pertaining to client information and social service referrals utilizing the on-line CARES and Q-Flow, accurately input codes to register applicants for temporary housing office; convey shelter placement information and facilitate transportation to various community shelters.
- Perform high level responsible clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports that would share information in re to shelter placements; collect, analyze and evaluate on-site and statistical data from various sources, and communicate the results to superior; and maintain liaison with various units to be able to process schedule and reports, and to coordinate and prepare case files and documents. Work closely with the Community Coordinator to coordinate the transfer of case records, forms, and referrals to receiving shelters. Discard unused documents according to agency policy. Maintain files for future reference.
Hours/Schedule: 12am X 8am - Sunday - Thursday.
COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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