Position Summary:
The Assistant Manager, Sales & Operations Planning (S&OP) owns the end-to-end S&OP cycle, building accurate demand forecasts and aligning them with supply, inventory, and financial plans across Sales, Marketing, Supply Chain and Finance. This role drives the monthly S&OP cadence – demand review, supply review, pre-S&OP, and executive S&OP – producing a single, reconciled operating plan that optimizes inventory levels, improves forecast accuracy, reduces cost, and meets dealer and customer demand. This role is highly analytical and planning-focused, requiring a strong command of data and forecasting tools to drive reliable, actionable insights that optimize inventory levels, reduce costs, and meet customer demand. The ideal candidate is detail-oriented, intellectually curious, and eager to grow within a collaborative planning environment.
Job Functions:
Demand Planning & Sales Forecasting
- Develop and maintain the consolidated demand plan by product line, channel, and region, blending statistical baselines with sales and marketing intelligence.
- Generate and refine statistical forecasts (moving averages, exponential smoothing, regression) and incorporate promotions, NPI launches, and seasonality.
- Track and continuously improve forecast accuracy (MAPE/bias), conducting root-cause analysis on misses and driving corrective actions.
- Consolidate dealer order intake, sales pipeline, and field input into a single demand signal for the planning horizon.
Supply, Inventory & Operations Alignment
- Balance demand against supply by aligning production schedules, HQ allocations, and inbound shipments from Korea with the demand plan.
- Set and monitor inventory targets and safety-stock policy across finished goods and parts; manage aging, excess, and obsolescence risk.
- Coordinate replenishment and distribution across NA locations (Rome, Bloomsburg, Tyler, Tigard, and TYM Canada) to optimize service and carrying cost.
- Identify supply constraints, capacity gaps, and lead-time risks, and propose mitigation through the S&OP process.
S&OP Process Management & Cross-Functional Alignment
- Facilitate the monthly S&OP cadence - demand review, supply review, pre-S&OP, and executive S&OP - owning the calendar, agenda, and decision log.
- Reconcile sales forecasts, production capacity, and inventory strategy into one unified operating plan, surfacing gaps and trade-offs for leadership decision.
- Lead consensus-building across Sales, Marketing, Supply Chain, Finance, and HQ to resolve demand-supply imbalances.
- Maintain S&OP governance, assumptions, and version control, ensuring a clear audit trail from demand signal to committed plan.
Reporting, KPIs & Decision Support
- Design and maintain S&OP dashboards covering demand, supply, inventory health, forecast accuracy, fill rate, and plan-attainment KPIs.
- Prepare the executive S&OP package and board-/HQ-level reporting, including bilingual (KOR/ENG) materials where required.
- Translate plan performance into actionable insights for senior leadership, framing demand-supply decisions in operational and financial terms.
- Partner with Finance to connect the demand/supply plan to revenue, margin, and working-capital outlooks (dealer floor plan, inventory turns).
Scenario Planning & Continuous Improvement
- Build what-if and scenario models for demand shifts, supply disruptions, and capacity constraints to inform contingency planning.
- Assess the operational impact of tariff exposure (Section 232 / 301 / IEEPA), FX volatility (KRW/USD/CAD), and input-cost movements on plan and inventory.
- Drive continuous improvement of S&OP tools, data quality, and process maturity; support ERP/planning-system enhancements (SAP, Salesforce).
- Support competitive and market analysis (AEM/EDA registration data) to sharpen demand assumptions and market-share planning.
Qualifications:
- Korean fluency is required.
- Bachelor’s degree in business administration, Supply Chain Management, Operations Management, Statistics, or a related field required.
- 10+ years of progressive experience in strategic & demand planning, sales forecasting, S&OP, or supply chain planning roles.
- Demonstrated experience in a manufacturing, industrial equipment, automotive, or durable goods environment (agricultural / construction equipment highly preferred).
- Proven track record owning a full S&OP cycle and driving measurable forecast-accuracy and inventory-turn improvements (e.g., MAPE reduction or inventory-turn targets).
- APICS / ASCM certification (CPIM or CSCP) preferred.
- Experience supporting executive leadership and/or foreign parent company (HQ) planning and reporting requirements.
- Prior exposure to dealer/distributor business models, channel economics, and floorplan financing preferred.
- Familiarity with statistical forecasting methods (moving averages, exponential smoothing, regression analysis) and demand planning tools.
- Advanced proficiency in Microsoft Excel and data visualization tools (pivot tables, VLOOKUP/XLOOKUP, forecasting models). Power BI experience is a plus.
- Working knowledge of ERP systems (SAP, Oracle, or equivalent) is mandatory; experience with advanced supply chain planning systems (e.g., SAP IBP, Kinaxis or o9) and Salesforce a plus.
- Excellent communication and facilitation skills, with the ability to build cross-functional consensus and translate data into compelling narratives for leadership audiences.
- Strong attention to detail and organizational skills, with the ability to manage multiple planning cycles simultaneously under deadline pressure.
- Collaborative, proactive, and comfortable working in a cross-functional team environment.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description also does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of job change.
TYM is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.