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Title: UNT Dining Services, Eagle Landing - Food Service Manager

Employee Classification: Food Service Manager

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Dining-Residential-163720

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

It’s About the Food!
Why work for UNT Dining? Our employees explain. – YouTube
As the largest self-supported food service department in North Texas, UNT Dining Services is setting the standard for campus dining. With five Dining Halls, more than 20 retail locations, an upscale restaurant, a hydroponic garden, a central scratch bakery, and full-service catering, the department is led by a team of professionally trained chefs and hospitality experts. UNT is recognized as a national leader in university dining, known for its innovative, trendsetting approach and award-winning culinary talent.
UNT Dining Services is home to Mean Greens Café, the nation’s first 100% vegan collegiate dining hall, and Kitchen West, Texas’ first and only university dining hall certified Free From™ the Big 8 food allergens and gluten. In 2021, UNT introduced Eagle Landing, the university’s first standalone dining hall, inspired by urban food halls and featuring seven distinct restaurant concepts—all available for a single Meal Plan swipe.
Recognized for excellence, UNT was ranked No. 2 nationwide for best college food by Delish.com. The department is also the proud recipient of the prestigious Loyal E. Horton Award and the Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menus.

Position Overview

The Food Service Manager plays a key leadership role in supporting the University of North Texas mission by delivering a high-quality campus dining experience at UNT Eagle Landing. This position oversees all kitchen and dining operations within UNT Eagle Landing, ensuring a dynamic, student-centered environment that reflects the university’s commitment to excellence.
The manager fosters a culture of culinary quality, exceptional customer service, and operational integrity while maintaining a welcoming and efficient atmosphere for students, faculty, staff, and guests. They lead teams with a focus on consistency, engagement, and hospitality, ensuring every guest interaction reflects professionalism and care.
By upholding rigorous standards for food quality, safety, sanitation, and cleanliness, including strict adherence to HACCP guidelines and all Standard Operating Procedures. The Food Service Manager ensures that every visit to Eagle Landing meets or exceeds expectations and supports UNT’s commitment to providing an outstanding campus dining experience.

Minimum Qualifications

Associate's degree in related field and two years of experience in food service management; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Strong knowledge of food preparation and food service operations in a high-volume dining environment like Eagle Landing.
Understanding of food safety, sanitation, employee health standards, and proper food handling and storage practices.
Awareness of risks to health and safety that can result from improper food preparation, preservation, or service.
Knowledge of kitchen equipment, tools, and standard food production methods used in large-scale dining operations.
Skill in preparing and serving food with attention to quality, consistency, and customer service standards.
Ability to train, supervise, and evaluate team members effectively.
Basic recordkeeping skills, including tracking time, production, and cash handling when applicable.
Knowledge of workplace safety and security procedures relevant to food service operations.
Commitment to following established production standards, recipes, and service procedures with accuracy and consistency.
Ability to recognize when assistance is needed and seek support appropriately to ensure smooth operations.

Preferred Qualifications

The preferred candidate will have at least two years of food service management experience, along with a strong work ethic and a positive, professional attitude. The ideal individual is outgoing, team-oriented, and motivated to succeed while contributing to the continued growth and success of UNT Residential Dining operations.

Required License/Registration/Certifications

Job Duties

• The Food Service Manager oversees food quality and presentation consistently aligned with established standards and customer expectations in assigned area. Develop and implement strategies to enhance service quality and refine food offerings based on supervisory feedback. 
• Provides comprehensive training by equipping staff with the skills needed for exceptional service and food safety. Creates a collaborative and supportive team culture that encourages open communication and employee engagement. 
• Adheres to all University policies, health codes, and safety standards, regularly reviewing practices to ensure adherence. 

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 50 pounds.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Hours Vary

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.