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How much do default prevention jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for default prevention in the United States is $31.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $47.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Default Prevention, and how can they be effectively addressed?

Professionals in Default Prevention often encounter challenges such as maintaining clear communication with borrowers, managing high caseloads, and staying updated on changing regulations. Addressing these challenges involves developing strong interpersonal skills to build trust with borrowers, utilizing effective time management techniques, and regularly participating in training to keep current with compliance standards. Additionally, collaborating closely with loan servicing teams and leveraging data analytics can help identify at-risk accounts early, allowing for timely intervention.

What is default prevention?

Default prevention refers to strategies and actions taken to help borrowers avoid failing to meet their repayment obligations, particularly with loans such as student or consumer loans. Professionals in default prevention work with borrowers to provide education, support, and options like repayment plans or deferment to keep accounts in good standing. The goal is to minimize the number of defaults, which benefits both the borrower by protecting their credit and the lender by reducing financial losses.

What is the difference between Default Prevention vs Credit Analyst?

AspectDefault PreventionCredit Analyst
Required CredentialsTypically includes certifications in risk management or credit analysisRequires finance, accounting, or economics degrees; often certifications like CFA
Work EnvironmentFocuses on risk mitigation, monitoring, and customer engagementAnalyzes financial data, assesses creditworthiness, and prepares reports
Employer & Industry UsageUsed by banks, financial institutions, and credit agencies to prevent loan defaultsEmployed by banks, lending companies, and financial firms to evaluate credit risk

Default Prevention specialists focus on strategies to reduce loan defaults through risk management and customer engagement, while Credit Analysts evaluate financial data to determine creditworthiness. Both roles are vital in the lending industry but serve different functions in the credit process.

What are the key skills and qualifications needed to thrive in a Default Prevention Specialist role, and why are they important?

A strong background in financial analysis, customer service, and knowledge of lending or loan servicing is essential for a Default Prevention Specialist, often supported by experience in finance or collections. Familiarity with loan management software, CRM systems, and regulatory compliance certifications is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals effectively interact with borrowers and develop workable solutions. These skills are crucial to minimize loan defaults, protect organizational assets, and support customers through financial challenges.
More about Default Prevention jobs
What states have the most Default Prevention jobs? States with the most job openings for Default Prevention jobs include:
What job categories do people searching Default Prevention jobs look for? The top searched job categories for Default Prevention jobs are:
Default Prevention jobs near you
Infographic showing various Default Prevention job openings in the United States as of May 2026, with employment types broken down into 18% As Needed, 46% Full Time, 9% Part Time, and 27% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,353 per year, or $31.4 per hour.
Financial Aid Counselor, Financial Aid

Financial Aid Counselor, Financial Aid

Wake Forest University

Winston Salem, NC • On-site

$36K - $47K/yr

Full-time

Posted 27 days ago

Wake Forest University rating

8.4

Company rating: 8.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

74th of 532 rated colleges and universities

Job description

External Applicants:
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.
Cover Letter and Supporting Documents:
  • Navigate to the "My Experience" application page.
  • Locate the "Resume/CV" document upload section at the bottom of the page.
  • Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.
Current Employees:
Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.
A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.
Job Description Summary
The Financial Aid Counselor provides counseling, need analysis, and packaging for a designated caseload of students. In addition to direct counseling responsibilities, the counselor assumes functional responsibility within the Office of Student Financial Aid for designated programmatic, operational, or reporting areas. The role requires sound judgment in the interpretation and application of federal and institutional policies and active collaboration across campus partners to support student success.
Job Description
Essential Functions:
  • Serves as a financial aid counselor for a designated caseload of students, performing need analysis, verification, and packaging of federal, state, and institutional aid in accordance with applicable regulations and university policy.
  • Assumes functional responsibility within the Office of Student Financial Aid for designated programmatic, operational, or reporting areas, including monitoring compliance and coordinating related processes across campus partners.
  • Reviews and resolves complex student files involving unusual circumstances, conflicting information, or regulatory interpretation, determining appropriate next steps consistent with policy.
  • Analyzes system-generated reports and data to support timely awarding, disbursement, reconciliation, and adherence to federal and institutional requirements.
  • Counsel students and families in person, in writing, and over the phone regarding financial aid processes, eligibility, and awards.
  • Protect PII and CUI in all instances.
  • Share front desk coverage to assist students who visit the financial aid office.
  • Understand services and resources available for students across campus.
  • Collaborate with colleagues in the Registrar's Office, Student Financial Services, Academic Advising, and Dean's Office to meet students' needs.
  • Maintain student records documenting contacts and communications.
  • Attend seminars, conferences, and department trainings to remain current with federal regulations, university policy, and FAFSA updates.
  • Assist with loan default prevention efforts, when necessary.
  • Make recommendations and referrals to other institutional personnel to support the student experience.
  • Support financial aid staff with time-sensitive and complex projects as assigned.
  • Perform related duties and special projects as assigned.

Required Education, Knowledge, Skills, Abilities:
  • Bachelor's degree.
  • 0-2 years' experience in higher education administration; financial aid experience in federal and institutional methodology preferred.
  • Demonstrated ability to work independently and in a team-based environment, manage conflicting priorities and work under deadlines.
  • Strong mathematical computation ability.
  • Knowledge of basic accounting concepts and competence in Excel.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite of software applications.
  • Detail-oriented with good organizational skills.
  • Able to manage projects within deadlines.
  • Able to demonstrate critical thinking, interpersonal, oral, and written communication skills.
  • Able to practice effective cross-cultural communication skills both in person and in writing.
  • Willingness and ability to take initiative.
  • Able to manage sensitive information in a confidential manner.
  • Able to work well with all levels of employees, be flexible in nature, have sound judgment with an open and collaborative style that encourages teamwork and cooperation beyond the immediate team to the broader organization.

Accountabilities:
  • Responsible for own work only.

Physical Requirements:
  • Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:
  • No environmental conditions.

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Additional Job Description
Time Type Requirement
Full time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.

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