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Default Resolution Specialist Jobs (NOW HIRING)

Northwest Bank

Resolution Specialist

Spencer, IA · On-site

Essential Functions & Responsibilities Include, but are not limited to: 1) Responsible for implementing collection policies and procedures on defaulted loans, follow up and resolution of payment ...

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Default Resolution Specialist information

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$13

$28

$55

How much do default resolution specialist jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for default resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Default Resolution Specialist typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often rely on experience, certifications, or licenses. These jobs may require strong communication skills, technical knowledge, or specialized training but not necessarily a college degree.

What is the 3 month rule for jobs?

The 3 month rule for a Default Resolution Specialist typically refers to a guideline where certain actions, such as resolving disputes or completing initial training, are expected to be achieved within three months of starting the role. This period often aligns with probationary or onboarding phases, during which performance and progress are evaluated. Adherence to this timeline can impact job stability and advancement opportunities.

How can I make 2000 a week working from home?

A Default Resolution Specialist can potentially earn $2,000 weekly by handling high-volume customer or client resolution tasks, often requiring strong communication skills and experience with dispute resolution. Achieving this income may involve working full-time, taking on multiple clients or cases, and developing expertise in negotiation and problem-solving. Some roles may also offer performance-based bonuses or commissions to increase earnings.

What is the difference between Default Resolution Specialist vs Claims Adjuster?

AspectDefault Resolution SpecialistClaims Adjuster
Required CredentialsTypically requires insurance or financial certifications, such as CPCU or ARMOften requires state licensing and insurance adjuster certifications
Work EnvironmentMostly office-based, handling financial disputes and resolution processesField or office-based, investigating claims and assessing damages
Employer & Industry UsageUsed mainly in banking, finance, and insurance sectors for resolving defaultsCommonly employed by insurance companies to evaluate claims

The Default Resolution Specialist focuses on resolving financial defaults, often within banking or finance sectors, requiring specific certifications. In contrast, Claims Adjusters primarily work in insurance, investigating claims and assessing damages. While both roles involve resolution and evaluation, their industry focus and certifications differ, making each role distinct in their responsibilities and work environments.

What is a Default Resolution Specialist?

A Default Resolution Specialist is a professional who helps individuals or organizations resolve defaulted debts, such as student loans, mortgages, or other financial obligations. They work with borrowers to create repayment plans, negotiate settlements, and ensure compliance with relevant laws and regulations. Their primary goal is to help clients regain good standing with creditors while minimizing financial hardship. These specialists may be employed by financial institutions, loan servicers, or third-party agencies.

What is a default specialist?

A Default Resolution Specialist is a professional who manages and resolves defaulted accounts, such as loans or credit obligations. They analyze account details, communicate with clients or debtors, and work to bring accounts to resolution, often using specialized software and industry regulations.

What are the key skills and qualifications needed to thrive as a Default Resolution Specialist, and why are they important?

To thrive as a Default Resolution Specialist, you need a solid understanding of debt collection processes, financial regulations, and typically a background in finance or related fields. Familiarity with loan servicing software, collections databases, and compliance systems like FDCPA is essential. Strong negotiation, problem-solving, and communication skills help build rapport with borrowers and find effective solutions. These abilities ensure regulatory compliance, maximize recoveries, and maintain positive customer relationships in a challenging financial environment.

What are some common challenges faced by Default Resolution Specialists and how can they be managed?

Default Resolution Specialists often encounter challenges such as negotiating with borrowers who are experiencing financial hardship, managing high caseloads, and staying up-to-date with changing regulations. Success in this role requires strong communication and problem-solving skills, as well as the ability to remain empathetic yet firm during sensitive conversations. Staying organized and collaborating closely with other departments, such as collections and legal teams, can also help resolve cases efficiently and ensure compliance with industry guidelines.
More about Default Resolution Specialist jobs
What job categories do people searching Default Resolution Specialist jobs look for? The top searched job categories for Default Resolution Specialist jobs are:
Default Resolution Specialist jobs near you
Account Resolution Specialist

Account Resolution Specialist

ECMC Group, Inc.

Minneapolis, MN • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.
Job Summary
Under direct supervision, the Account Resolution Specialist provides default resolution options to borrowers, answer questions, and assists borrowers with completing default resolution processes.
Essential Duties and Responsibilities
  • Handles outbound dialer calls to contact borrowers with defaulted loans. Handles inbound calls and assists clients as appropriate.
  • Educates borrowers regarding available options for default resolution; allows borrowers to select the best option for them and takes appropriate next steps to support desired option.
  • Meets department performance targets for volume and type of account resolutions.
  • Provides accurate and clear documentation of course of action taken and next steps.
  • Meets individual and corporate call quality goals.
  • Performs secondary follow-up on contacts, including skip tracing processes.
  • Follows established departmental processes and procedures.
  • Complies with FFEL student loan regulations and maintains an updated knowledge of program changes.
  • Escalates situations outside guidelines to direct supervisor.
  • Performs other duties as assigned.

Required Qualifications
  • High School degree or GED
  • 1+ year of collections, call center, or customer service experience
  • Ability to use basic math skills while completing daily work responsibilities
  • Basic proficiency in Microsoft Office suite or Mac Office

The hourly range for this position is $20.00 - $23.00 per hour. Actual hourly pay may vary based upon, but not limited to, relevant experience, time in role, peer and market data, business sector and geographic location. This position is commission-eligible, with candidates typically earning an average of about $3,000 per month based on individual performance.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ECMC Group also provides a comprehensive benefits package:
  • Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
  • Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
  • Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

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