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Default Resolution Specialist Jobs (NOW HIRING)

The Mortgage Law Firm

Default Specialist

Dallas, TX · On-site +1

$21.75 - $30/hr

About the role * Under general supervision, the Default Specialist plays a critical role in ... Be resourceful in seeking resolution to impediments hindering the ability to move forward with the ...

M&T Bank

CAM Estate/Probate Specialist

Getzville, NY

$20.55 - $34.25/hr

Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. * Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.

M&T Bank

CAM Estate/Probate Specialist

Getzville, NY · On-site

$20.55 - $34.25/hr

Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. * Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.

M&T Bank

CAM Estate/Probate Specialist

Getzville, NY · On-site

$20.55 - $34.25/hr

Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. * Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.

M&T Bank

CAM Estate/Probate Specialist

Getzville, NY · On-site

$20.55 - $34.25/hr

Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. * Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.

M&T Bank

CAM Estate/Probate Specialist

Getzville, NY · On-site

$20.55 - $34.25/hr

Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. * Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.

M&T Bank

CAM Estate/Probate Specialist

Getzville, NY · On-site

$20.55 - $34.25/hr

Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. * Negotiate loss mitigation options including settlements, short-sales, refinancing, etc.

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Default Resolution Specialist information

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$13

$28

$55

How much do default resolution specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for default resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Default Resolution Specialist vs Claims Adjuster?

AspectDefault Resolution SpecialistClaims Adjuster
Required CredentialsTypically requires insurance or financial certifications, such as CPCU or ARMOften requires state licensing and insurance adjuster certifications
Work EnvironmentMostly office-based, handling financial disputes and resolution processesField or office-based, investigating claims and assessing damages
Employer & Industry UsageUsed mainly in banking, finance, and insurance sectors for resolving defaultsCommonly employed by insurance companies to evaluate claims

The Default Resolution Specialist focuses on resolving financial defaults, often within banking or finance sectors, requiring specific certifications. In contrast, Claims Adjusters primarily work in insurance, investigating claims and assessing damages. While both roles involve resolution and evaluation, their industry focus and certifications differ, making each role distinct in their responsibilities and work environments.

What is a Default Resolution Specialist?

A Default Resolution Specialist is a professional who helps individuals or organizations resolve defaulted debts, such as student loans, mortgages, or other financial obligations. They work with borrowers to create repayment plans, negotiate settlements, and ensure compliance with relevant laws and regulations. Their primary goal is to help clients regain good standing with creditors while minimizing financial hardship. These specialists may be employed by financial institutions, loan servicers, or third-party agencies.

What are the key skills and qualifications needed to thrive as a Default Resolution Specialist, and why are they important?

To thrive as a Default Resolution Specialist, you need a solid understanding of debt collection processes, financial regulations, and typically a background in finance or related fields. Familiarity with loan servicing software, collections databases, and compliance systems like FDCPA is essential. Strong negotiation, problem-solving, and communication skills help build rapport with borrowers and find effective solutions. These abilities ensure regulatory compliance, maximize recoveries, and maintain positive customer relationships in a challenging financial environment.

What are some common challenges faced by Default Resolution Specialists and how can they be managed?

Default Resolution Specialists often encounter challenges such as negotiating with borrowers who are experiencing financial hardship, managing high caseloads, and staying up-to-date with changing regulations. Success in this role requires strong communication and problem-solving skills, as well as the ability to remain empathetic yet firm during sensitive conversations. Staying organized and collaborating closely with other departments, such as collections and legal teams, can also help resolve cases efficiently and ensure compliance with industry guidelines.
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Default Resolution Specialist jobs near you
Infographic showing various Default Resolution Specialist job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 18% Full Time, 57% Part Time, 3% Temporary, 18% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Default Management Specialist

SCI Acquistion Co Inc

Austin, TX

Full-time

Posted 13 days ago

Job description

The Default Management Specialist provides support and collaborates with campus Loan Advisors in the company. This position is responsible for administering the borrower delinquency and default prevention program by providing constant counseling, support and resolution options to student borrowers consistent with federal requirements and the default management procedures in addition to established company policies and procedures.

ESSENTIAL DUTIES, RESPONSIBLITIES, AND EXPECTATIONS

• Work in cooperation with staff to ensure optimal default prevention techniques are applied;

• Enrollment processing in NSLDS;

• Knowledge of eCDR challenge process in eCDR Appeals Federal website;

• Conduct loan exit counseling with any students as needed;

• Perform monthly campus visits to conduct financial aid, loan literacy and counseling workshops with students to educate them about their responsibilities as a borrower and general money management skills;

• Review Default, Bankruptcy, and Loan Discharge Conflict Flags (C flags) received from NSLDS to determine whether proper documentation has been submitted to clear the flag;

• Administer follow-up and tracking activities in accordance with the default management procedures;

• Maintain timely and accurate reporting of results;

• Conduct default prevention activities on a daily basis using various sources;

• Actively assist and counsel students to resolve delinquencies and prevent default via deferment or forbearance;

• Assist students with relevant paperwork/forms and providing contact information for lenders and servicers;

• Update and maintain appropriate records and multiple databases, including keeping current contact information for student at exit and during in-grace period;

• Maintain knowledge of constantly changing regulations and procedures; advise colleagues as needed;

• Serve as liaison with lenders, servicers, third party services and guarantors to identify and prevent delinquent borrowers from going into default;

• Conduct loan exit counseling with any students as needed;

• Represent the Institute and all affiliated brands in the most professional and positive light;

• Regular, consistent, on-time attendance is an essential function of the job;

QUALIFICATIONS

• Associate Degree Liberal Arts or business;

• 3-5 years of default prevention experience and/or Title IV financial aid experience and/or lender experience required;

• Collection experience with a call center.

• Strong knowledge of computer systems including Microsoft Office Suite;

• Basic computer software skills including MS Office and inclusive loan or ERP systems such as SAP, CampusVue, or ECMC Loan Tracker required.

About Southern Careers Institute:

SCI has been changing lives for over 60 years, now and we’re just getting started. We offer certification-based training with programs in Medical, Business, Cosmetology, Skilled-Trades and Technology with campuses spanning across central and south Texas as well as online. Our students can graduate most of our programs in under one year and with real-world experience under their belt.