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Default Resolution Specialist Jobs (NOW HIRING)

Default Risk Specialist

$19.33 - $28.89/hr

... Default Risk Specialist. The ideal candidate will enjoy working with clients, both internal and ... resolution • Attend hearings, trials, and depositions on behalf of the company. Travel could ...

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Default Resolution Specialist information

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$13

$28

$55

How much do default resolution specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for default resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Default Resolution Specialist vs Claims Adjuster?

AspectDefault Resolution SpecialistClaims Adjuster
Required CredentialsTypically requires insurance or financial certifications, such as CPCU or ARMOften requires state licensing and insurance adjuster certifications
Work EnvironmentMostly office-based, handling financial disputes and resolution processesField or office-based, investigating claims and assessing damages
Employer & Industry UsageUsed mainly in banking, finance, and insurance sectors for resolving defaultsCommonly employed by insurance companies to evaluate claims

The Default Resolution Specialist focuses on resolving financial defaults, often within banking or finance sectors, requiring specific certifications. In contrast, Claims Adjusters primarily work in insurance, investigating claims and assessing damages. While both roles involve resolution and evaluation, their industry focus and certifications differ, making each role distinct in their responsibilities and work environments.

What is a Default Resolution Specialist?

A Default Resolution Specialist is a professional who helps individuals or organizations resolve defaulted debts, such as student loans, mortgages, or other financial obligations. They work with borrowers to create repayment plans, negotiate settlements, and ensure compliance with relevant laws and regulations. Their primary goal is to help clients regain good standing with creditors while minimizing financial hardship. These specialists may be employed by financial institutions, loan servicers, or third-party agencies.

What are the key skills and qualifications needed to thrive as a Default Resolution Specialist, and why are they important?

To thrive as a Default Resolution Specialist, you need a solid understanding of debt collection processes, financial regulations, and typically a background in finance or related fields. Familiarity with loan servicing software, collections databases, and compliance systems like FDCPA is essential. Strong negotiation, problem-solving, and communication skills help build rapport with borrowers and find effective solutions. These abilities ensure regulatory compliance, maximize recoveries, and maintain positive customer relationships in a challenging financial environment.

What are some common challenges faced by Default Resolution Specialists and how can they be managed?

Default Resolution Specialists often encounter challenges such as negotiating with borrowers who are experiencing financial hardship, managing high caseloads, and staying up-to-date with changing regulations. Success in this role requires strong communication and problem-solving skills, as well as the ability to remain empathetic yet firm during sensitive conversations. Staying organized and collaborating closely with other departments, such as collections and legal teams, can also help resolve cases efficiently and ensure compliance with industry guidelines.
More about Default Resolution Specialist jobs
Infographic showing various Default Resolution Specialist job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 18% Full Time, 57% Part Time, 3% Temporary, 18% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Default Document Execution Specialist

Cornerstone Capital Bank

Englewood, CO • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago


Job description

Description

***No agencies or 3rd party Recruiters please. Thank you! ***

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

The Default Document Execution Specialist will monitor a documents pipeline and complete operational activities related to the foreclosure, bankruptcy and loss mitigation documents in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing default operational workflow processes. These files should be managed in accordance with established work rules, goals & objectives to improve timeline and attorney's performance. The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.

  • Location: Onsite daily in Englewood, CO
  • Compensation: $45-52k

Key Responsibilities:

  • Manage a pipeline of Foreclosure, Bankruptcy, and Loss Mitigation documents for execution purposes
  • Complete quality review forms in conjunction with daily actions
  • Document system of record with tracking information and log codes
  • Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents
  • Ensure documents are accurately prepared in accordance with state guidelines and internal policies/procedures
  • Document corrections in tracking system and follow up for completion
  • Order documents and/or supporting documentation as needed to support execution of documents
  • Manage document execution/preparation issues from time of notification to resolution
  • Manage the notary workstation and reconcile data recorded in notary system
  • Upload records to imaging system
  • Communicate with attorney firms, staff, management, and internal default areas
  • Provide administrative support
  • Assist with internal audits
  • All other duties as assigned Qualifications

What you'll need to be successful:

  • High School Diploma or equivalent required
  • Minimum 1+ Years Mortgage Servicing Experience Preferred
  • Minimum 1+ Years Foreclosure or default Experience Preferred
  • GSE and Government Experience Preferred
  • LPS Desktop Experience Preferred
  • Knowledge of basic computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook.
  • Proficient knowledge of customer service principles and practices
    • Notary is preferred or ability to obtain
    • Proficient mortgage product knowledge
    • Excellent verbal and written communication skills
    • Excellent attention to detail and accuracy
    • Excellent problem-solving and problem analysis skills

    What we offer:

    Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, , Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

    What to do next:

    If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.


    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.