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Default Resolution Specialist Jobs (NOW HIRING)

First American

$30.91 - $41.20/hr

What We Do Responsible for hankding mortgage accounts to ensure all title resolution, contested ... Default Loan Servicing Specialists perform duties related to early-stage, late-stage, reporting ...

mytfcuhr

Collector II

Oklahoma City, OK · On-site

$23.71/hr

... Resolution Specialist II, known internally as Collector II, position! This is an exciting ... Ability to identify terms of default and establish parameters for the resolution of default

High Rise Capital

Collections Specialist

New York, NY

$20.25 - $27.25/hr

Default rate trends * Follow all compliance and communication guidelines Requirements Required ... resolution * Strong negotiation and communication skills * Ability to handle difficult ...

High Rise Capital

Collections Specialist

New York, NY · On-site

$20.25 - $27.25/hr

Default rate trends * Follow all compliance and communication guidelines Requirements Required ... resolution * Strong negotiation and communication skills * Ability to handle difficult ...

High Rise Capital

Collections Specialist

New York, NY · On-site

$20.25 - $27.25/hr

Default rate trends * Follow all compliance and communication guidelines Requirements Required ... resolution * Strong negotiation and communication skills * Ability to handle difficult ...

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Default Resolution Specialist information

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$13

$28

$55

How much do default resolution specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for default resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is a default resolution specialist?

A Default Resolution Specialist is a professional who helps individuals or organizations resolve defaulted debts, such as student loans, mortgages, or other financial obligations. They work with borrowers to create repayment plans, negotiate settlements, and ensure compliance with relevant laws and regulations. Their primary goal is to help clients regain good standing with creditors while minimizing financial hardship. These specialists may be employed by financial institutions, loan servicers, or third-party agencies.

What are the key skills and qualifications needed to thrive as a default resolution specialist?

To thrive as a Default Resolution Specialist, you need a solid understanding of debt collection processes, financial regulations, and typically a background in finance or related fields. Familiarity with loan servicing software, collections databases, and compliance systems like FDCPA is essential. Strong negotiation, problem-solving, and communication skills help build rapport with borrowers and find effective solutions. These abilities ensure regulatory compliance, maximize recoveries, and maintain positive customer relationships in a challenging financial environment.

What are some common challenges faced by default resolution specialists and how can they be managed?

Default Resolution Specialists often encounter challenges such as negotiating with borrowers who are experiencing financial hardship, managing high caseloads, and staying up-to-date with changing regulations. Success in this role requires strong communication and problem-solving skills, as well as the ability to remain empathetic yet firm during sensitive conversations. Staying organized and collaborating closely with other departments, such as collections and legal teams, can also help resolve cases efficiently and ensure compliance with industry guidelines.

What is the difference between Default Resolution Specialist vs Claims Adjuster?

AspectDefault Resolution SpecialistClaims Adjuster
Required CredentialsTypically requires insurance or financial certifications, such as CPCU or ARMOften requires state licensing and insurance adjuster certifications
Work EnvironmentMostly office-based, handling financial disputes and resolution processesField or office-based, investigating claims and assessing damages
Employer & Industry UsageUsed mainly in banking, finance, and insurance sectors for resolving defaultsCommonly employed by insurance companies to evaluate claims

The Default Resolution Specialist focuses on resolving financial defaults, often within banking or finance sectors, requiring specific certifications. In contrast, Claims Adjusters primarily work in insurance, investigating claims and assessing damages. While both roles involve resolution and evaluation, their industry focus and certifications differ, making each role distinct in their responsibilities and work environments.

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What are popular job titles related to Default Resolution Specialist jobs?

For Default Resolution Specialist jobs, the most frequently searched job titles are:

Default Resolution Specialist jobs near you
Infographic showing various Default Resolution Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Default Title Specialist - Deed in Lieu

Coraopolis, PA • On-site, Remote

Mortgage Connect
Finance and Insurance • 1 - 5K employees
Learn more about Mortgage Connectexternal

$18.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Mortgage Connect rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Overview
As the Default Title Specialist - Deed in Lieu, you are responsible for supporting title review, clearance, curative activity, vendor-coordinated DIL document preparation and quality control, and Title Package submission for Deed in Lieu files within the default servicing process. This role reviews title commitments and related documentation, identifies outstanding title requirements, coordinates resolution of payoffs, taxes, HOA matters, liens, judgments, vesting issues, and other exceptions, and ensures accurate documentation, package submission, status updates, reporting, and client communication through completion.
What you will do
  • Manage assigned Deed in Lieu title files from referral through title clearance, document preparation, Title Package submission, and final client reporting
  • Review title commitments, title searches, ownership reports, vesting, legal descriptions, liens, judgments, taxes, HOA items, and other exceptions to determine required curative actions
  • Identify, document, and communicate outstanding title requirements needed to support Deed in Lieu acceptance, closing, recording, or conveyance
  • Coordinate with vendors to prepare and quality control required Deed in Lieu documents, ensuring documents are complete, accurate, and aligned with client, investor, agency, and state-specific requirements
  • Prepare, review, assemble, and submit required Title Packages and supporting documents for properties conveying back to HUD/VA.
  • Request, track, and review payoffs, lien releases, satisfactions, subordination documents, tax information, HOA statements, municipal requirements, and other curative documentation
  • Coordinate with clients, borrowers, vendors, title partners, attorneys, lienholders, HOA contacts, tax offices, and internal default servicing teams to resolve title and curative issues timely
  • Monitor Deed in Lieu title milestones, daily reports, aging files, rejected curative items, and outstanding follow-up to ensure completion within client and department expectations
  • Review and resolve rejected or incomplete title curative items by researching public records, requesting corrected documentation, and escalating issues when appropriate
  • Prepare and provide internal and external status updates, reports, and client responses regarding title clearance, outstanding items, risks, and next steps
  • Maintain accurate file notes, task updates, document status, follow-up dates, billing codes, and supporting documentation in applicable company and client systems
  • Follow client-specific referral, escalation, communication, billing, payment, and reporting processes for Deed in Lieu title work
  • Support compliance with client, investor, insurer, regulatory, state, county, agency, and government entity requirements related to Deed in Lieu title clearance, curative activity, document preparation, Title Package submission, and conveyance
  • Meet department production, quality, reporting, and turn-time standards as established by management
  • Build and maintain effective working relationships with clients, vendors, title partners, attorneys, borrowers, lienholders, and internal stakeholders
  • Participate in department training, process improvement initiatives, and cross-training opportunities to support default title operations
  • Adhere to all company policies, procedures, confidentiality standards, and regulatory requirements
  • All other duties as assigned

What you will bring
  • High school diploma or equivalent required; associate degree or related mortgage, legal, title, real estate, or business coursework preferred
  • 1+ year of experience in title, curative, default servicing, Deed in Lieu, loss mitigation, foreclosure alternative, real estate, mortgage servicing, or vendor management operations preferred
  • Basic understanding of title commitments, title searches, vesting, legal descriptions, liens, judgments, taxes, HOA matters, payoffs, satisfactions, releases, curative documentation, vendor document preparation, document quality control, and Title Package submission preferred
  • Ability to review title requirements, identify exceptions, research public records, follow up on outstanding items, and escalate title or curative issues with strong attention to detail
  • Strong organizational skills with the ability to manage a high-volume pipeline, prioritize deadlines, work daily reports, and provide timely status updates
  • Effective written and verbal communication skills with the ability to work professionally with clients, borrowers, vendors, attorneys, title partners, lienholders, county offices, and internal teams
  • Proficient with Microsoft Office, email, document management, reporting, and data entry; experience with mortgage servicing, title, or default workflow systems preferred

What we offer
  • Competitive payrates based on skills and experience
  • Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
  • Rest and relaxation: Paid holidays and generous PTO based on tenure
  • Community and Philanthropy: Paid volunteer time
  • Paid Maternity and Parental Leave
  • Contribute to your future: 401K plan and robust continuous learning opportunities
  • Work Perks Program: Access to discounts that help save money in your daily life

For California, Colorado, and New York applicants, the pay range is $21hr - $25hr
Is this the ideal location for you?
Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect's remote work policy and business needs.)
Who we are
Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call "The 5C's": Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com

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