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Deduction Resolution Analyst Jobs in Boston, MA (NOW HIRING)

THE KRAFT GROUP

HR Operations Specialist

Foxboro, MA · On-site

$28.15 - $32.70/hr

... deductions, adjustments, and related records to identify discrepancies and ensure timely resolution ... Prepare, analyze, and distribute HR data reporting related to talent acquisition, HR data ...

KRAFT GROUP LLC

HR Operations Specialist

Foxboro, MA

$28.15 - $32.70/hr

... deductions, adjustments, and related records to identify discrepancies and ensure timely resolution ... Prepare, analyze, and distribute HR data reporting related to talent acquisition, HR data ...

CIP Recruiting Services

Payroll Administrator (MP)

Cambridge, MA · Hybrid

$26.75 - $36/hr

  • Retirement

... deductions, and garnishments Ensure ongoing compliance with federal, state, and local wage and hour ... resolution Maintain and audit employee records within HRIS systems to ensure accuracy and ...

The CIP Group

Payroll Administrator (MP)

Cambridge, MA · On-site

$26.75 - $36/hr

  • Retirement

Administer payroll changes including new hires, terminations, promotions, bonuses, deductions, and ... Serve as a subject-matter resource for payroll-related employee inquiries and issue resolution

CIP Group

Payroll Administrator (MP)

Cambridge, MA · On-site +1

$30.92 - $34.13/hr

  • Retirement

... deductions, and garnishments • Ensure ongoing compliance with federal, state, and local wage and ... resolution • Maintain and audit employee records within HRIS systems to ensure accuracy and ...

CarGurus

Associate People Operations Specialist

Boston, MA · Remote

  • Medical

  • Dental

  • Life

  • Retirement

Conduct monthly audits of benefit plans, identifying discrepancies and driving resolution ... Manage employee payroll deductions for Ireland and UK benefits * Support unemployment claim ...

hajoca

Customer Service Representative

Peabody, MA

$17.75 - $24.25/hr

Investigate and resolve customer problems and address pricing deductions and material returns ... resolution and customer satisfaction. * Process Inside Sales returns and refund paperwork in ...

hajoca

Customer Service Representative

Peabody, MA

$17.75 - $24.25/hr

Investigate and resolve customer problems and address pricing deductions and material returns ... resolution and customer satisfaction. * Process Inside Sales returns and refund paperwork in ...

CarGurus

Associate People Operations Specialist

Boston, MA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Conduct monthly audits of benefit plans, identifying discrepancies and driving resolution ... Manage employee payroll deductions for Ireland and UK benefits * Support unemployment claim ...

Spindrift

Customer Operations Coordinator

Newton, MA · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

Spindrift

Customer Operations Coordinator

Newton, MA

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

Spindrift

Customer Operations Coordinator

Newton, MA · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

Spindrift

Customer Operations Coordinator

Newton, MA · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

nextSource

Program Specialist - Cambridge, MA

Cambridge, MA · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience generating accurate reporting and analyzing trends * Quick learner of new tools ... deductions (United Healthcare) * Health Savings Account (Optum) * Company provided Basic Life and ...

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Showing results 21-40

All JobsDeduction Resolution Analyst JobsDeduction Resolution Analyst Jobs in Boston, MA

Deduction Resolution Analyst information

See Boston, MA salary details

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How much do deduction resolution analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for deduction resolution analyst in Boston, MA is $30.32, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $37.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a deduction resolution analyst, and why are they important?

To thrive as a Deduction Resolution Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems like SAP or Oracle, proficiency in Excel, and knowledge of claims management software are typically required. Effective communication, problem-solving ability, and perseverance are standout soft skills for this role. These skills ensure that deduction issues are accurately identified, investigated, and resolved efficiently, minimizing financial losses for the organization.

What is a deduction resolution analyst?

Deduction Resolution Analysts are professionals responsible for investigating and resolving payment deductions taken by customers from invoices, often in accounts receivable departments. They analyze the validity of deductions, collaborate with internal teams and customers, and ensure that disputes are resolved in a timely manner. Their work helps companies maintain accurate financial records and recover revenue that may otherwise be lost due to unauthorized or incorrect deductions.

What is the difference between Deduction Resolution Analyst vs Accounts Receivable Specialist?

AspectDeduction Resolution AnalystAccounts Receivable Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in accounting or financeUsually requires a high school diploma; some roles benefit from accounting or finance certifications
Work EnvironmentOffice setting, handling deduction disputes and resolution processesOffice environment, managing invoicing, payments, and collections
Industry UsageCommon in retail, manufacturing, and distribution sectorsWidely used across various industries including retail, healthcare, and manufacturing

While both roles involve financial transactions, a Deduction Resolution Analyst primarily focuses on resolving deduction disputes and ensuring accurate account balances, whereas an Accounts Receivable Specialist manages invoicing, collections, and payment processing. The roles often overlap in skills and industry usage but differ in specific responsibilities and focus areas.

What are some common challenges faced by deduction resolution analysts and how are they typically addressed?

Deduction Resolution Analysts often encounter challenges such as resolving complex payment discrepancies, navigating incomplete documentation, and managing high volumes of disputed transactions. These issues are typically addressed through rigorous attention to detail, strong communication with both internal teams and external customers, and effective use of deduction management software. Analysts also rely on well-established processes and support from cross-functional departments like sales, accounts receivable, and customer service to resolve issues efficiently and minimize future deductions.

What are popular job titles related to Deduction Resolution Analyst jobs in Boston, MA?

For Deduction Resolution Analyst jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Deduction Resolution Analyst jobs in Boston, MA look for?

The top searched job categories for Deduction Resolution Analyst jobs in Boston, MA are:

What cities near Boston, MA are hiring for Deduction Resolution Analyst jobs?

Cities near Boston, MA with the most Deduction Resolution Analyst job openings:

Deduction Resolution Analyst jobs near you

HR Operations Specialist

THE KRAFT GROUP

Foxboro, MA • On-site

$28.15 - $32.70/hr

Full-time

Posted 26 days ago

Job description

SUMMARY
Position Summary
The Human Resource Operations Specialist supports the Human Resources function through accurate payroll processing, funding and reconciliation, HR data management, compliance auditing, reporting, and escalated service resolution. This role is responsible for processing and reconciling complex payrolls, supporting wage and hour compliance, managing garnishments, tax levy and payroll tax notice requirements, maintaining HR data integrity, and producing accurate reporting across talent acquisition, HR data architecture, and benefits.
This position requires advanced technology proficiency, strong analytical capability, exceptional attention to detail, and the ability to handle highly sensitive and confidential information. The Human Resource Operations Specialist is accountable for providing exemplary service, timely responses, and accurate resolution of escalated Tier 2 (require in-depth technical troubleshooting) and Tier 3 (require the highest level of in-house expertise) inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties and Responsibilities will be listed in order of impact and importance.
  1. Process, reconcile and fund complex payrolls accurately and timely, ensuring compliance with applicable federal, multi -state, local, and international wage and hour requirements.
  2. Audit payroll data, wage payments, deductions, adjustments, and related records to identify discrepancies and ensure timely resolution.
  3. Manage and audit wage and hour compliance activities, including review of federal and state requirements, payroll practices, timekeeping data, and related reporting.
  4. Manage garnishments, tax levy, payroll tax notice compliance, including processing, tracking, auditing, and ensuring timely and accurate administration in accordance with applicable legal requirements.
  5. Support, manage, and oversee compliance with HR data cleansing, data integrity, and HR data architecture standards.
  6. Prepare, analyze, and distribute HR data reporting related to talent acquisition, HR data architecture, benefits, payroll, and other Human Resources operational areas.
  7. Create, maintain, and update organizational positions and workforce structures to ensure alignment across HR, payroll, benefits, and talent systems.
  8. Identify key trends across payroll, HRIS, benefits, and recruiting data to highlight potential needs for process change.
  9. Fund and reconcile benefit contributions and vendor payments, as assigned, ensuring accuracy, timeliness, and alignment with payroll and benefits records.
  10. Respond to escalated Tier 2 and Tier 3 HR operations tickets, ensuring timely, accurate, and service-oriented resolution.
  11. Identify root causes of recurring HR operations, payroll, benefits, or data issues and recommend process improvements.
  12. Maintain accurate documentation of processes, reconciliations, audits, ticket resolutions, and compliance activities.
  13. Partner with HR, Payroll, Benefits, Finance, Accounting, Talent Acquisition, IT and HR Systems stakeholders to resolve issues and support operational excellence.
  14. Maintain strict confidentiality of employee, payroll, benefits, tax, and other sensitive HR data.
  15. Support HR systems testing, data validation, reporting enhancements, and process improvement initiatives as needed.
  16. Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES
This position has no direct supervisory responsibilities.
SKILLS AND QUALIFICATIONS
  • Bachelor's degree required; degree in Accounting, Finance, Human Resources, Business Administration, Analytics, or a related field preferred.
  • 0-2 years of related experience in human resources operations, payroll, HR systems, benefits administration, finance, accounting, data analytics, or a related function.
  • Advanced technology proficiency, including strong ability to work with HRIS, payroll systems, reporting tools, spreadsheets, and data platforms.
  • Strong analytical skills with the ability to review complex data, identify discrepancies, reconcile records, and produce accurate reports.
  • High attention to detail and commitment to accuracy.
  • Ability to handle highly sensitive and confidential information with discretion and professionalism.
  • Working knowledge of payroll, wage and hour, garnishments, tax levy, payroll tax notices, benefits, and HR data practices preferred.
  • Strong organizational and time management skills with the ability to manage competing priorities and deadlines.
  • Demonstrated accountability for exemplary service, timely responses, and issue resolution.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively within a Human Resources function.
  • Strong problem-solving skills and ability to escalate issues appropriately.

PHYSICAL DEMANDS
Primarily sedentary office work. Regularly uses a computer, keyboard, mouse, and phone. Must be able to communicate, read, analyze data, and remain stationary for extended periods.
WORK ENVIRONMENT
This position works within the Human Resources function in a professional office environment. The role routinely uses standard office equipment and HR, payroll, benefits, reporting, and data systems.
CERTIFICATES, LICENSES, REGISTRATIONS
No certificates, licenses, or registrations are required. Payroll, HRIS, benefits, data analytics, accounting, finance, or Human Resources certifications are preferred but not required.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
This company is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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