Deduction Resolution Analyst Jobs in Boston, MA (NOW HIRING)

Rare Beauty Brands is a fast-growing portfolio of innovative beauty and skincare brands, including Kate Somerville and Patchology. We combine the agility of a startup with the discipline of a performance-driven organization, scaling brands that inspire confidence, deliver results, and consistently outperform their categories. Our teams move quickly, test boldly, and operate with a deep commitment to data, creativity, and collaboration.

Rare Beauty Brands is looking for an Accounts Receivable & Deductions Analyst to own cash application, collections, customer deduction research, and deduction tracking across our global retail partner mix (Ulta Beauty, Nordstrom, Walmart, and others, including small independent retailers). This role is ideal for someone with 1-3 years of AR or deductions experience who's ready to own how deductions get tracked, resolved, and reported—including building the tools and processes we use to manage them.

You'll work closely with Finance, Sales, and Operations to keep deductions moving toward resolution, manage our relationships with outside dispute/collection partners, and help build a deduction management system that scales with the business.

Key Responsibilities

• Accounts Receivable
  • Apply daily cash receipts and maintain AR schedules and reconciliations for month-end close (AR aging tie-out, unapplied cash, credits, etc.)
  • Monitor customer accounts, follow up on past-due invoices, and resolve payment issues directly with retail partners
  • Manage invoice corrections, retailer portal submissions, and AR inquiries
  • Prepare AR aging reports and support month-end close journal entries
    
• Deduction Management System
  • Create and maintain a centralized deduction tracking log to capture deduction type, status, backup documentation, and resolution timeline across all retail partners
  • Establish workflows and standard documentation for logging, categorizing, and escalating deductions
  • Continuously refine the system as deduction volume and retailer requirements evolve; recommend or evaluate third-party deduction management tools as needed

• Deductions & Dispute Resolution

  • Research and validate/invalidate customer deductions and short-pays (pricing, freight, damages, returns, promotional/trade-related deductions)
  • Coordinate with Sales, Operations/Supply Chain, and our 3PLs to substantiate claims and gather documentation
  • Follow up on outstanding deductions and ensure timely closure of open items
  • Manage relationships with outside dispute resolution and collections partners — including assigning invalid deductions, tracking recovery progress, and serving as the primary point of contact for status updates and escalations
  • Assist with creating and processing credit memos/rebills, maintaining clear audit trails for all adjustments

• Reporting & Process Improvement

  • Identify trends and recurring deduction issues; recommend process improvements to reduce future occurrences
  • Maintain reporting on deduction activity, aging, and resolution metrics, including recovery rates from dispute partners
  • Prepare weekly deduction status updates for Finance leadership
  • Support audit requests by ensuring documentation and controls are in order

• 1-3 years of accounts receivable and/or deductions experience (CPG and retail/wholesale environments preferred)
• Customer service focused; comfortable communicating via email, telephone, chat, and video meetings
• Comfortable building and improving processes, not just following them — you like organizing something that doesn't yet have a clean system
• Experience with cash application and account reconciliation; comfortable researching discrepancies and following issues through to resolution
• Prior exposure to trade or non-trade deductions, chargebacks, or short-pays
• Strong attention to detail, organization, and follow-through in a deadline-driven environment
• Clear written and verbal communication skills; comfortable managing outside vendor/partner relationships
• Intermediate to advanced Excel skills (pivot tables, VLOOKUP/INDEX-MATCH, sorting/filtering)
• Familiarity with ERP/accounting systems (NetSuite preferred, not required)
• Familiarity with major retailer customer portals (Ulta, Nordstrom, Walmart Supplier Portal, etc.)
• Experience evaluating or working with third-party deduction management software
• Experience managing outside collections or dispute resolution partners
• Associate's or Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience)

• $55,000-$65,000 annual salary
• 401(k) plus employer match
• Medical, dental, and vision benefits
• Paid Time Off including Company-wide self-care days
• Ownership over a growing function at a fast-moving, founder-led beauty brand incubator

• Salary Range Disclaimer

  The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. Compensation may also vary based on where a role is performed.

  Applicants must live in one of the following states: Massachusetts, Rhode Island, New Jersey, North Carolina, South Carolina, Georgia, Florida, Pennsylvania