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Deduction Resolution Analyst Jobs in Andover, MA

CIP Group

Payroll Administrator (MP)

Cambridge, MA · On-site +1

$30.92 - $34.13/hr

... deductions, and garnishments • Ensure ongoing compliance with federal, state, and local wage and ... resolution • Maintain and audit employee records within HRIS systems to ensure accuracy and ...

hajoca

Customer Service Representative

Peabody, MA

$17.75 - $24.25/hr

Investigate and resolve customer problems and address pricing deductions and material returns ... resolution and customer satisfaction. * Process Inside Sales returns and refund paperwork in ...

hajoca

Customer Service Representative

Peabody, MA

$17.75 - $24.25/hr

Investigate and resolve customer problems and address pricing deductions and material returns ... resolution and customer satisfaction. * Process Inside Sales returns and refund paperwork in ...

Spindrift

Customer Operations Coordinator

Newton, MA · On-site

$55K - $60K/yr

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

Spindrift

Customer Operations Coordinator

Newton, MA

$55K - $60K/yr

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

Spindrift

Customer Operations Coordinator

Newton, MA · On-site

$55K - $60K/yr

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

Spindrift

Customer Operations Coordinator

Newton, MA · On-site

$55K - $60K/yr

Support resolution of customer claims, deductions, shortages, damages, and delivery discrepancies ... Demonstrated problem-solving and analytical skills with the ability to make sound operational ...

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All JobsDeduction Resolution Analyst JobsDeduction Resolution Analyst Jobs in Andover, MA

Deduction Resolution Analyst information

See Andover, MA salary details

$16

$28

$46

How much do deduction resolution analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for deduction resolution analyst in Andover, MA is $28.27, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $34.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a deduction resolution analyst, and why are they important?

To thrive as a Deduction Resolution Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems like SAP or Oracle, proficiency in Excel, and knowledge of claims management software are typically required. Effective communication, problem-solving ability, and perseverance are standout soft skills for this role. These skills ensure that deduction issues are accurately identified, investigated, and resolved efficiently, minimizing financial losses for the organization.

What is a deduction resolution analyst?

Deduction Resolution Analysts are professionals responsible for investigating and resolving payment deductions taken by customers from invoices, often in accounts receivable departments. They analyze the validity of deductions, collaborate with internal teams and customers, and ensure that disputes are resolved in a timely manner. Their work helps companies maintain accurate financial records and recover revenue that may otherwise be lost due to unauthorized or incorrect deductions.

What is the difference between Deduction Resolution Analyst vs Accounts Receivable Specialist?

AspectDeduction Resolution AnalystAccounts Receivable Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in accounting or financeUsually requires a high school diploma; some roles benefit from accounting or finance certifications
Work EnvironmentOffice setting, handling deduction disputes and resolution processesOffice environment, managing invoicing, payments, and collections
Industry UsageCommon in retail, manufacturing, and distribution sectorsWidely used across various industries including retail, healthcare, and manufacturing

While both roles involve financial transactions, a Deduction Resolution Analyst primarily focuses on resolving deduction disputes and ensuring accurate account balances, whereas an Accounts Receivable Specialist manages invoicing, collections, and payment processing. The roles often overlap in skills and industry usage but differ in specific responsibilities and focus areas.

What are some common challenges faced by deduction resolution analysts and how are they typically addressed?

Deduction Resolution Analysts often encounter challenges such as resolving complex payment discrepancies, navigating incomplete documentation, and managing high volumes of disputed transactions. These issues are typically addressed through rigorous attention to detail, strong communication with both internal teams and external customers, and effective use of deduction management software. Analysts also rely on well-established processes and support from cross-functional departments like sales, accounts receivable, and customer service to resolve issues efficiently and minimize future deductions.

What are popular job titles related to Deduction Resolution Analyst jobs in Andover, MA?

For Deduction Resolution Analyst jobs in Andover, MA, the most frequently searched job titles are:

What cities near Andover, MA are hiring for Deduction Resolution Analyst jobs?

Cities near Andover, MA with the most Deduction Resolution Analyst job openings:

Deduction Resolution Analyst jobs near you

Payroll Administrator (MP)

CIP Group

Cambridge, MA • On-site, Remote

$30.92 - $34.13/hr

Full-time

Retirement

Re-posted 29 days ago

Job description

Job Type
Full-time
Description
For over 35 years, CIP Group has been a dynamic force in Employee Benefits, Retirement, HR Consulting, and Payroll Services, committed to excellence and innovation. While we are a Boston-based, independent benefit brokerage located in Cambridge, MA, we are proud to be a national firm, serving clients across the country. Our diverse team simplifies work life for clients by offering expert services tailored to each client's strategic vision.
Our philosophy centers on advocacy and partnership, going beyond traditional roles to collaborate and conquer challenges. CIP Group's commitment to excellence is woven into our DNA, ensuring every interaction is a step towards a more prosperous and confident future. Together, we strive to bring innovation and transformative solutions, forging a path toward a future where organizations thrive, employees flourish, and success knows no bounds.
We are currently looking for a full-time Payroll Administrator to join our team. This position will report to the Managed Payroll Manager. We are looking for candidates located in MA, CT or RI.
Position Summary
The Payroll Administrator requires a solid understanding of payroll practices, the ability to work with minimal supervision, and a proactive approach to ensuring compliance, accuracy, and positive employee experience.
Key Responsibilities
• Working collaboratively with team members, process bi-weekly/weekly/monthly payroll accurately and on time for all employees
• Administer payroll changes including new hires, terminations, promotions, bonuses, deductions, and garnishments
• Ensure ongoing compliance with federal, state, and local wage and hour regulations
• Reconcile payroll reports, identify discrepancies, and implement corrective actions
• Coordinate payroll tax filings, year-end processing (W-2s), audits, and vendor relationships
• Serve as a subject-matter resource for payroll-related employee inquiries and issue resolution
• Maintain and audit employee records within HRIS systems to ensure accuracy and compliance
• A Lead onboarding and offboarding processes, ensuring timely completion of documentation and system updates
• Work with benefits team members for questions surrounding employee benefits programs, and deductions
• Manage background checks, employment verifications, and I-9 compliance
Requirements
Qualifications
• 3-6 years of progressive payroll administration
• Strong working knowledge of payroll systems, HRIS platforms, and timekeeping systems
• Demonstrated understanding of employment laws, payroll regulations, and compliance requirements
• Proven ability to manage multiple priorities with minimal supervision
• High level of discretion when handling confidential information
Preferred Qualifications
• Payroll certification (CPP, FPC) or HR certification (PHR, SHRM-CP)
• Experience processing multi-state payroll
• Experience with Paycor is a plus
• Experience supporting audits and compliance reporting
Skills & Competencies
• Strong analytical, problem-solving, and decision-making skills
• Excellent organizational, communication, and interpersonal abilities
• Advanced proficiency in Microsoft Excel and HR reporting tools
• Ability to collaborate cross-functionally and support employees at all organizational levels
Work Environment
• Hybrid work environment with occasional on-site corporate meetings and client onsite visits
Salary Description
30.92 - 34.13 per hour

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