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Dedicated Success Specialist Jobs (NOW HIRING)

Insperity

Customer Success Specialist

TX · Remote

$36K - $40K/yr

Reliable high-speed internet service and a dedicated home office environment. Your responsibilities as the Customer Success Specialist will include: * Serving as the primary point of contact for ...

LocalWork

Customer Success Specialist

Chandler, AZ · On-site

At LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team. This challenging and rewarding role is ideal for a professional looking to ...

CPI Card Group

Client Success Specialist

Littleton, CO · On-site

Overview The Client Success Specialist is responsible for managing and improving the client ... Collaborate with dedicated cross-functional experts to lead investigation into issues and provide ...

Burjline Builders

Remote Customer Success Specialist

$25 - $35/hr

... a dedicated and empathetic Customer Success Specialist to join our pioneering team. This is a ... unique opportunity to contribute to a mission-driven organisation at the forefront of Alzheimer ...

Access One Inc.

Customer Success Specialist

Chicago, IL · Hybrid

$65K - $70K/yr

Customer Success Specialist Access One is a business technology services and telecommunications provider dedicated to delivering world-class solutions and an award-winning client experience. Founded ...

Monex USA

Partner Success Specialist

Washington, DC · On-site

Partner Success Specialist Location: Washington, D.C. (Hybrid; in-person after 90 days) Status ... Our team of FX specialists implements well-considered currency strategies, offering dedicated ...

DHL eCommerce

Customer Success Specialist

Customer Success Specialist At DHL, our people are our greatest asset! Everyone's contribution ... Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and ...

DHL eCommerce

Customer Success Specialist

Orlando, FL · On-site

Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and ... The Customer Success Specialist serves as the voice of the customer and an expert on the end-to-end ...

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How much do dedicated success specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for dedicated success specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

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Infographic showing various Dedicated Success Specialist job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,681 per year, or $21.5 per hour.

Customer Success Specialist

TX • Remote

Insperity
Software Development • 1 - 5K employees
Learn more about Insperityexternal

$36K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Insperity rating

7.4

Company rating: 7.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

Description & Requirements

Customer Success Specialist


Our client is seeking a Customer Success Specialist who plays a critical role in delivering an exceptional family experience from enrollment through re-enrollment. This individual serves as a primary point of contact for families, guiding them through onboarding, conducting proactive check-ins, addressing concerns, and supporting long-term retention. This role requires strong relationship-building skills, attention to detail, and a passion for helping families feel confident and supported in a virtual learning setting.

Best-in-Class Benefits and Culture:

Our client values their employees' time and effort. Their competitive compensation of $36,000-$40,000 annually, depending on experience, and an extensive benefits package, enhances their commitment to your success. Our client's benefits package includes: 

  • Comprehensive health coverage: Medical, dental, and vision insurance provided
  • Robust retirement planning: 401(k) plan available with employer matching
  • Financial security: Life and disability insurance for added protection
  • Flexible financial options: Health savings and flexible spending accounts offered
  • Well-being and work-life balance: Paid time off, paid holidays, and remote work choices provided


Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.


To thrive as the Customer Success Specialist, you should have:

  • 2+ years of experience in customer success, account management, family engagement, education support, or related field.
  • Strong written and verbal communication skills.
  • Experience working successfully in a remote environment.
  • Proficiency with Salesforce or other CRM systems and communication platforms.
  • Experience using Google Workspace, including Docs, Sheets, Slides, and Drive.
  • Strong organizational, relationship-building, problem-solving, and emotional intelligence skills.
  • Ability to work independently with minimal supervision.
  • Reliable high-speed internet service and a dedicated home office environment.

Your responsibilities as the Customer Success Specialist will include: 

  • Serving as the primary point of contact for newly enrolled families.
  • Guiding families through onboarding and requirements.
  • Conducting proactive check-ins to assess needs and provide support.
  • Identifying and resolving concerns through collaboration with academic and support teams.
  • Maintaining accurate documentation of family interactions and trends.
  • Leading re-enrollment outreach and retention initiatives.
  • Tracking retention metrics and supporting continuous improvement efforts.
  • Partnering with internal teams to enhance family satisfaction and engagement.
  • Assisting with onboarding materials, FAQs, and family communications.
  • Supporting evolving business needs and team goals as assigned.

If you are passionate about helping families succeed and excel at building relationships in a remote environment, we encourage you to apply today

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.
We anticipate that the application window will close in 30 days.

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About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Industry

Software development

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

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