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Dedicated Account Manager Jobs in Decatur, AL (NOW HIRING)

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Dedicated Account Manager information

See Decatur, AL salary details

$27.7K

$61.7K

$99.4K

How much do dedicated account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for dedicated account manager in Decatur, AL is $61,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dedicated Account Manager, and why are they important?

To thrive as a Dedicated Account Manager, you need strong relationship management, sales acumen, and a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and account management systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are soft skills that set top performers apart. These skills ensure long-term client satisfaction, drive business growth, and help maintain valuable client partnerships.

How does a Dedicated Account Manager typically collaborate with other departments to address client needs?

A Dedicated Account Manager regularly works cross-functionally with teams such as sales, customer support, product development, and marketing to ensure client requirements are met efficiently. They act as the main point of contact for clients, communicating feedback and coordinating internal resources to resolve issues or implement new solutions. This collaborative approach not only strengthens client relationships but also streamlines problem-solving and service delivery. Account Managers often attend internal meetings, share insights about client needs, and help prioritize tasks that directly impact customer satisfaction.

What is a Dedicated Account Manager?

A Dedicated Account Manager is a professional responsible for managing and nurturing relationships with specific clients or accounts within a company. Their main goal is to ensure client satisfaction, address concerns, and help clients achieve their business objectives through the company's products or services. They act as the main point of contact between the client and the company, offering personalized support and tailored solutions. Dedicated Account Managers also identify opportunities for growth within accounts and coordinate with internal teams to deliver on client needs.

What is the difference between Dedicated Account Manager vs Client Services Manager?

AspectDedicated Account ManagerClient Services Manager
Primary FocusMaintaining and growing specific client accountsOverseeing overall client service delivery and satisfaction
Work EnvironmentClient-facing, often in sales or account management teamsCustomer support or service departments
Required CredentialsRelevant experience in account management, communication skillsCustomer service background, interpersonal skills
Industry UsageMarketing, advertising, tech, consultingIT, telecom, finance, healthcare

While both roles focus on client relationships, a Dedicated Account Manager primarily manages specific client accounts to foster growth and retention. In contrast, a Client Services Manager oversees the broader client service experience, ensuring satisfaction across multiple accounts. The roles often overlap but differ in scope and daily responsibilities.

What job categories do people searching Dedicated Account Manager jobs in Decatur, AL look for? The top searched job categories for Dedicated Account Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Dedicated Account Manager jobs? Cities near Decatur, AL with the most Dedicated Account Manager job openings:
Dedicated Account Manager jobs near you
Senior Account Manager (Fully Remote)

Senior Account Manager (Fully Remote)

Insurance Office of America

Decatur, AL

$80K - $100K/yr

Full-time

Medical, Retirement

Posted 14 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance

Job description

Description

Job Description:

Title: Senior Account Manager - Commercial Lines 
Fully Remote: for candidates in Eastern or Central Time Zones
Supporting: Columbia, SC region | Book Focus: Large Accounts - Hospitality, Private Equity, Property
Requirement: active P&C license, Seeking: 10+ years of commercial lines experience, CIC or CPCU designation preferred
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. 

 
Key Responsibilities: 

  • Technical Competence: Maintain a high degree of technical competence and industry expertise. 

  • Team Leadership: Direct daily activities and workflow of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of account management experience, or 10+ years in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $80,000.00 - $100,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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