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Debt Resolution Jobs in Florida (NOW HIRING)

Credit Wise Recovery Solutions

... resolution to unpaid accounts. You will provide thorough, efficient, and accurate updates on computer files for each call made. You may process all correspondences with adherence to the Fair Debt ...

Resident Interface

Product Manager

Tampa, FL · On-site

... final resolution. Learn more at www.residentinterface.com We are seeking a Senior Product Manager with experience in FinTech, collections, payments, lending, debt recovery, or financial workflow ...

Fiserv, Inc.

Alternative Payments Collector

Coral Springs, FL · On-site

$16.25 - $21.75/hr

  • Retirement

... unpaid consumer debt through manual dialing in a call center environment. You will clearly ... Strong communication, negotiation, and conflict-resolution skills * Ability to manage challenging ...

Kavaliro

Technical Program Manager

Maitland, FL · On-site

$120K - $155K/yr

Technical debt remediation and modernization efforts * Develop and maintain integrated project ... Identify risks, issues, and roadblocks and proactively drive resolution. * Coordinate distributed ...

InCharge

Manager of Financial Wellness

Orlando, FL · Remote

Provide strategic oversight across Debt Management, Bankruptcy, Housing Counseling, and other ... Experience in conflict resolution and employee relations issues. Proven ability to create ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Empathy, active listening, and conflict resolution skills. * Familiarity with collection software, CRM systems , and call center tools is a plus. * Understanding of debt collection laws and ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Empathy, active listening, and conflict resolution skills. * Familiarity with collection software, CRM systems , and call center tools is a plus. * Understanding of debt collection laws and ...

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Debt Resolution information

See Florida salary details

$10

$21

$41

How much do debt resolution jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for debt resolution in Florida is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $26.92 per hour, depending on experience, location, and employer.

What is debt resolution?

Debt resolution is the process of negotiating with creditors to settle or reduce the amount of debt owed, often through structured payment plans or lump-sum settlements. Professionals in debt resolution work with individuals or businesses facing financial hardship to help them manage, reduce, or eliminate their outstanding debts. The goal is to reach an agreement that is manageable for the debtor and acceptable to the creditor, potentially avoiding more severe consequences like bankruptcy or legal action.

What are the key skills and qualifications needed to thrive as a debt resolution specialist?

To thrive as a Debt Resolution Specialist, you need strong negotiation skills, knowledge of debt management laws, and typically a background in finance or related fields. Familiarity with customer relationship management (CRM) software and debt collection systems, as well as relevant certifications like the Certified Debt Specialist (CDS), is often expected. Excellent communication, empathy, and problem-solving abilities help build rapport with clients and navigate sensitive financial conversations. These skills are crucial for achieving successful resolutions, maintaining compliance, and ensuring positive client outcomes in a challenging financial environment.

What are some common challenges faced by professionals in debt resolution, and how can they be managed?

Professionals in debt resolution often encounter challenges such as negotiating with resistant creditors, managing high-stress interactions with clients in financial distress, and staying updated on changing regulations. Effective communication and strong negotiation skills are essential for building trust and achieving positive outcomes for clients. Additionally, maintaining up-to-date knowledge of industry laws and leveraging supportive team structures can help professionals address these challenges and deliver effective solutions.

What is the difference between Debt Resolution vs Debt Settlement Specialist?

AspectDebt ResolutionDebt Settlement Specialist
CredentialsOften requires financial certifications or licensesTypically requires similar financial licenses or certifications
Work EnvironmentWorks with clients to develop repayment plans, often in call centers or officesNegotiates with creditors to reduce debt amounts, usually in office settings
Industry UsageUsed broadly in debt relief and financial servicesCommonly used in debt relief companies and credit counseling

Debt Resolution and Debt Settlement Specialist roles both involve helping clients manage debt, often requiring similar credentials and working in comparable environments. While Debt Resolution focuses on creating repayment plans, Debt Settlement Specialists negotiate to reduce debt amounts. Both roles are integral to debt relief services and often overlap in industry usage.

What are the most commonly searched types of Debt Resolution jobs in Florida?

The most popular types of Debt Resolution jobs in Florida are:

What are popular job titles related to Debt Resolution jobs in Florida?

For Debt Resolution jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Debt Resolution jobs in Florida look for?

The top searched job categories for Debt Resolution jobs in Florida are:

Debt Resolution jobs near you
Infographic showing various Debt Resolution job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $44,640 per year, or $21.5 per hour.

Medical Debt Collections Call Center Agent

HCA Healthcare

Bradenton, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

HCA Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 2,291 frontline employees who took The Breakroom Quiz

604th of 888 rated healthcare providers

Job description

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Schedule: 

  • Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST
  • 1 Saturday per month Hours between 9:00 AM - 3:00 PM CST.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Collection Spec 

Job Summary and Qualifications

As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area. 

Duties and Responsibilities: 

  • Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone. 
  • Identify problem accounts and escalate as appropriate. 
  • Update the patient account record to identify actions taken on the account. 
  • Work with patients and guarantors to secure payment on outstanding account balances. 
  • Maintain minimum production standards. 
  • Achieve passing quality review scores per unit requirements. 
  • Produce acceptable unit collection volumes. 
  • Work within company attendance guidelines. 
  • Provide excellent customer service. 
  • Work with other team members and management in a professional manner.? 

Qualifications:

  • Previous Call Center experience preferred.
  • Minimum one-year related experience preferred, preferably in healthcare. 
  • Experience with collections in healthcare revenue space is preferred. 
  • BILINGUAL is not required, but a plus
Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Collection Spec opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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