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Debt Recovery Specialist Jobs (NOW HIRING)

CFS

Debt Resolution Specialist

Itasca, IL · On-site

Senior Debt & Asset Recovery Specialist Our Client is seeking a Senior Debt & Asset Recovery Specialist to join its Asset Recovery team in Itasca. This role is focused on managing complex, late-stage ...

CFS

Debt Resolution Specialist

Itasca, IL · On-site

Senior Debt & Asset Recovery Specialist Our Client is seeking a Senior Debt & Asset Recovery Specialist to join its Asset Recovery team in Itasca. This role is focused on managing complex, late-stage ...

RSI

Recovery Specialist

Sterling, VA · On-site

The Recovery Specialist will also need to skip trace for the correct location of debtors and properly follow up on all correspondence. There are occasions the Recovery Specialist will also have to ...

RSI ENTERPRISES INC

Bad Debt Collector

Glendale, AZ · Remote

$17/hr

As a Recovery Specialist, you're involved with dialing out and taking calls, all in the mission to ... You'll flex your skills in skip tracing to track down those debtors and make sure you're on top of ...

RSI ENTERPRISES INC

Recovery Specialist

Sterling, VA · On-site

The Recovery Specialist will also need to skip trace for the correct location of debtors and properly follow up on all correspondence. There are occasions the Recovery Specialist will also have to ...

RSI

Bad Debt Collector

Glendale, AZ · On-site

$17/hr

As a Recovery Specialist, you're involved with dialing out and taking calls, all in the mission to ... You'll flex your skills in skip tracing to track down those debtors and make sure you're on top of ...

CFS

Debt Resolution Specialist

Itasca, IL · On-site

Debt & Asset Recovery Specialist Our Client is seeking a Debt & Asset Recovery Specialist to join its recovery team in Itasca. This role is focused on late-stage collections, asset recovery ...

CFS

Debt Resolution Specialist

Itasca, IL · Hybrid

Debt & Asset Recovery Specialist Our Client is seeking a Debt & Asset Recovery Specialist to join its recovery team in Itasca. This role is focused on late-stage collections, asset recovery ...

Recovery Solutions Group LLC

Debt Collections

Milford, DE · On-site

$42K/yr

Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial ...

BECU

Recovery Specialist

Tukwila, WA · Remote

$28.99 - $35.34/hr

Work directly with debtors, attorneys, and third parties to negotiate settlements on charged-off ... As a Recovery Specialist, you'll bring your knowledge, relationship-building skills, and commitment ...

BECU

Recovery Specialist

Spokane, WA · Remote

$28.99 - $35.34/hr

Work directly with debtors, attorneys, and third parties to negotiate settlements on charged-off ... As a Recovery Specialist, you'll bring your knowledge, relationship-building skills, and commitment ...

Snap-on Inc

Recovery Specialist

Libertyville, IL

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Responsible for collecting on bad debt accounts * Achieve monthly goals * Make outbound calls and ...

Snap-on Inc

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily ... Locate customers to resolve bad debt accounts Qualifications Requirements: * College degree ...

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Debt Recovery Specialist information

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$13

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$52

How much do debt recovery specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for debt recovery specialist in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $34.38 per hour, depending on experience, location, and employer.

What is a debt recovery specialist?

Debt Recovery Specialists are professionals who focus on recovering unpaid debts from individuals or businesses on behalf of creditors. They contact debtors by phone, email, or mail to negotiate repayment plans, resolve disputes, and ensure timely collection of outstanding balances. They may work for collection agencies, financial institutions, or in-house for large companies. Their role also often involves maintaining accurate records, complying with relevant laws and regulations, and providing customer service throughout the debt recovery process.

What are the key skills and qualifications needed to thrive as a debt recovery specialist, and why are they important?

To thrive as a Debt Recovery Specialist, you need strong negotiation skills, knowledge of debt collection laws, and typically a background in finance or customer service. Familiarity with collections management software, CRM systems, and regulatory compliance tools is essential. Outstanding interpersonal skills, resilience, and effective communication help build rapport and handle difficult conversations with debtors. These skills and qualities are crucial for maximizing recoveries while maintaining professionalism and adhering to legal and ethical standards.

What are some common challenges debt recovery specialists face when contacting debtors, and how are these typically managed?

Debt Recovery Specialists often encounter challenges such as unresponsive debtors, difficult conversations, and emotional resistance. To manage these situations, professionals use effective communication techniques, empathy, and negotiation skills to build rapport and encourage repayment. Many organizations provide ongoing training, support from supervisors, and access to legal resources to help specialists handle complex cases while maintaining compliance with regulations.

What is the difference between Debt Recovery Specialist vs Collections Agent?

AspectDebt Recovery SpecialistCollections Agent
CredentialsTypically requires knowledge of debt laws, communication skills, and sometimes certifications in collections or financeOften requires similar skills, with emphasis on negotiation and customer service
Work EnvironmentOffice-based, handling cases for financial institutions or companiesCall centers or office settings, making outbound or receiving inbound calls
Employer & IndustryFinancial institutions, debt collection agencies, or corporate finance departmentsDebt collection agencies, banks, or credit companies
Search & Comparison IntentPeople comparing roles in debt recovery and collectionsIndividuals exploring careers in debt collection or recovery

While both roles involve recovering unpaid debts, a Debt Recovery Specialist often handles more complex cases and may require specialized knowledge of debt laws. A Collections Agent typically focuses on outbound or inbound calls to collect overdue payments. Both roles are vital in the debt recovery process and share similar skills and work environments.

More about Debt Recovery Specialist jobs

What are the most commonly searched types of Debt Recovery Specialist jobs?

The most popular types of Debt Recovery Specialist jobs are:

Who are the top companies hiring for Debt Recovery Specialist jobs?

The top employers for Debt Recovery Specialist jobs are:

What states have the most Debt Recovery Specialist jobs?

States with the most job openings for Debt Recovery Specialist jobs include:

What are popular job titles related to Debt Recovery Specialist jobs?

For Debt Recovery Specialist jobs, the most frequently searched job titles are:

Debt Recovery Specialist jobs near you
Infographic showing various Debt Recovery Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $54,689 per year, or $26.3 per hour.

Asset Recovery Specialist

Jacksonville, FL • On-site

VyStar Credit Union
Commercial Banking • 1 - 5K employees
Learn more about VyStar Credit Unionexternal

Full-time

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Attempt to locate individuals or businesses with outstanding charge-off debt through phone calls, emails, or written correspondence.

  • Negotiate repayment terms, including payment plans, settlements, or deadlines, with debtors.

  • Handle customer inquiries, questions, or complaints regarding debts and maintain accurate records of all communications and transactions.

VyStar Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
Asset Recovery Specialist
Accountability Statement
The Asset Recovery Specialist is responsible for all member interactions and activities pertaining to post-charge-off collection efforts on loan, credit cards and negative share accounts. The Asset Recovery Specialist ensures adherence to collections policies and procedures and to state and federal laws and regulations pertaining to Consumer, Commercial & Mortgage product lines. Therefore, the incumbent will need a working knowledge of the following regulations and agencies, Equal Credit Opportunity Act (ECOA), Truth in Lending Act, Real Estate Settlement Procedures Act (RESPA), Telephone Consumer Protection Act (TCPA), Servicemembers Civil Relief Act (SCRA), Fair Credit Reporting Act (FCRA), Fair Debt Collections Practice Act (FDCPA), UDAAP and Bankruptcy Legislations.
The incumbent is responsible for managing and collecting outstanding debts from individuals and businesses. This role involves communicating with debtors, negotiating payment plans, and ensuring compliance with relevant laws and regulations. The ideal candidate will have strong negotiation skills and a thorough understanding of debt recovery processes. The Asset Recovery Specialist plays a crucial role in maintaining the financial health of VyStar Credit Union.
Essential Job Functions
  • Asset Recovery Specialist attempts to locate individuals or businesses with outstanding charge-off debt through phone calls, emails, or written correspondence to determine payment status and options concerning repayment of the losses caused by the member.
  • Negotiates repayment terms with debtors, which may include setting up payment plans, settlement or deadlines to facilitate the recovery of charge-off debt.
  • Negotiates settlements for less than full balance in conjunction with VyStar's policies and procedures. Ensure proper tracking and system updates while maintaining an understanding of 1099c (Cancellation of Debt) tax regulations.
  • Responsible for keeping accurate and up-to-date records of all communications and transactions with debtors, ensuring compliance with legal requirements and company policies.
  • Handles customer inquiries, questions, or complaints regarding debts, aiming to resolve issues amicably while maintaining professionalism and trustworthiness.
  • Analyzes financial records to determine the best approach for debt recovery while ensuring compliance with relevant laws and regulations.
  • Locates assets through account work and skip tracing efforts to in support of legal action for bank/wage garnishment, asset levy or title cloud on real property.
  • Evaluates charge-off cases for legal action where debtors are unwilling pay, Asset Recovery Specialist may coordinate with legal departments or attorneys to initiate legal actions for debt recovery.
  • Works in conjunction with the Asset Recovery & Liquidation Specialist to investigate and locate delinquent customers, businesses, and missing collateral through online research, public records, and other investigative methods to increase repossession efforts.
  • Maintain a strong understanding of credit management, financial hardship assessment, and have advanced skills in managing challenging consumer circumstances.
  • Stay informed about industry trends and regulations related to debt recovery through the FDCPA and CFPB.
  • Identify gaps in the debt recovery process and recommend solutions to leadership to improve efficiency and effectiveness in collecting debts.
  • All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

JOB KNOWLEDGE, SKILLS & ABILITIES
  • A minimum of one year experience in a position of collections, loss mitigation, lending, or financial interviewing, or credit investigation, or credit decision making, or direct member/customer service contact.
  • Strong analytical and problem-solving skills.
  • Knowledge of collection software is preferred.
  • Financial institution experience is preferred.
  • Strong organized skills and attention to detail.

EDUCATION REQUIRED
The minimum formal education required is completion of high school.
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources

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