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Debt Collector Jobs in Riverside, CA (NOW HIRING)

Veros Credit, LLC

30 Day Collections

Ontario, CA

$20 - $25/hr

Follow and ensure compliance with all company policies and procedures as well as the Fair Debt ... Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation ...

Veros Credit, LLC

30 Day Collections

Santa Ana, CA · On-site

$20 - $25/hr

Follow and ensure compliance with all company policies and procedures as well as the Fair Debt ... Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation ...

Veros Credit, LLC

30 Day Collections

Santa Ana, CA · On-site

$20 - $25/hr

Follow and ensure compliance with all company policies and procedures as well as the Fair Debt ... Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation ...

Veros Credit, LLC

30 Day Collections

Santa Ana, CA

$20 - $25/hr

Follow and ensure compliance with all company policies and procedures as well as the Fair Debt ... Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation ...

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All JobsDebt Collector JobsDebt Collector Jobs in Riverside, CA

Debt Collector information

See Riverside, CA salary details

$8

$19

$27

How much do debt collector jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for debt collector in Riverside, CA is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.82 per hour, depending on experience, location, and employer.

What are debt collectors?

Debt collectors are professionals or agencies hired by creditors to recover unpaid debts from individuals or businesses. They contact debtors by phone, mail, or email to arrange payment plans or settlements. Debt collectors must follow specific laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) in the United States, to ensure ethical practices. Their main goal is to recover as much of the owed amount as possible while maintaining professionalism and compliance with the law.

Is being a debt collector a good career?

Debt collectors are responsible for contacting individuals to recover overdue payments, often working in call centers or office environments. The job requires strong communication skills, knowledge of debt collection laws, and can involve irregular hours or high-pressure situations. It can offer steady employment and opportunities for advancement but may also involve stressful interactions and strict compliance requirements.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, some knowledge of debt collection laws, and may provide on-the-job training; a valid driver’s license can also be beneficial for fieldwork. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is often required. Excellent communication, resilience, and problem-solving skills help build rapport with clients and handle challenging conversations. These competencies are crucial for maximizing debt recovery while maintaining compliance and positive client relations.

How much do debt collectors get paid?

Debt collectors typically earn an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and whether they work on commission or salary. Some positions may include bonuses or incentives based on collection performance, and strong communication skills are essential for success in this role.

What jobs pay 10,000 a month without a degree?

A debt collector can earn around $10,000 per month with experience, strong negotiation skills, and a good commission structure, often working in a commission-based environment. High earnings in such roles typically depend on performance, industry, and location, with some collectors earning substantial bonuses or commissions beyond base pay.

What are some common challenges faced by debt collectors, and how can they handle them effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, meeting collection targets, and managing high call volumes. Effective communication and strong negotiation skills are key to overcoming these obstacles, as is maintaining professionalism and empathy during difficult conversations. Many organizations provide training and support to help collectors handle objections, comply with regulations, and manage stress, making it important for job seekers to seek out employers with robust support systems.

What Is a Debt Collector?

The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.

What is the difference between Debt Collector vs Credit Analyst?

AspectDebt CollectorCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or healthcare providersBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsInvolved in assessing creditworthiness and risk analysis
Common Search & Comparison IntentUnderstanding debt recovery rolesEvaluating credit risk and financial health

While both roles are involved in finance, a Debt Collector focuses on recovering unpaid debts, often working directly with delinquent accounts. A Credit Analyst assesses creditworthiness to determine lending risks. The roles differ in responsibilities, credentials, and work environments, but both are essential in financial operations.

More about Debt Collector jobs
What are the most commonly searched types of Debt Collector jobs in Riverside, CA? The most popular types of Debt Collector jobs in Riverside, CA are:
What are popular job titles related to Debt Collector jobs in Riverside, CA? For Debt Collector jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Debt Collector jobs in Riverside, CA look for? The top searched job categories for Debt Collector jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Debt Collector jobs? Cities near Riverside, CA with the most Debt Collector job openings:
Debt Collector jobs near you
Infographic showing various Debt Collector job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,903 per year, or $19.2 per hour.

Customer Experience Representative

Better Debt Solutions

Irvine, CA

$30/hr

Other

Posted 4 days ago

Job description

Better Companies is a multi-brand financial services organization providing debt relief, tax support, and business funding solutions. We're strengthening our operations, refining our systems, and building a more cohesive, efficient experience across our brands. Our approach is grounded in transparency, strong operational foundations, and well-structured processes that support reliable execution and scalable growth.


At Better Debt Solutions, we're hiring Customer Experience Representatives to serve as the first point of contact for our clients. This role is critical to the client experience, managing high-volume inbound calls, providing clear and accurate information, and guiding conversations with structure and confidence. You'll help reduce confusion, de-escalate concerns, and ensure clients are routed to the right teams quickly and effectively.

Customer Experience Representative (CSR) Retention Team | Irvine, CA (Onsite) $30/hour
What You'll Do

  • High-Volume Engagement: Handle 40-100 inbound calls daily across general customer service queues.

  • Frontline Support: Serve as the primary contact for all incoming client inquiries.

  • Account Management: Review client accounts, payment schedules, and program details in real time.

  • Clear Communication: Provide accurate and easy-to-understand information regarding account status and expectations.

  • De-escalation: Manage low to moderate client concerns with empathy while maintaining control of the interaction.

  • Call Direction: Lead conversations with structure and direction to ensure productivity.

  • Triage & Routing: Identify call types and route them appropriately (e.g., NSF, Retention).

  • Documentation: Accurately document all client interactions within the system.

  • Efficiency: Operate effectively in a fast-paced, high-volume environment.

What We're Looking For

  • Experience: 1-2 years in customer service, sales, or client-facing roles.

  • Industry Knowledge: Experience in financial services or debt settlement is a plus.

  • Communication Skills: Strong verbal communication and active listening abilities.

  • Resilience: Ability to handle objections and navigate high-pressure conversations.

  • Professionalism: Comfortable guiding conversations while maintaining empathy.

  • Detail-Oriented: Strong documentation habits and attention to detail.

  • Technical Proficiency: Experience using CRM systems and call management tools.

  • Soft Skills: High emotional intelligence and sound judgment.

Additional Requirements

  • Education: High school diploma or equivalent required.

  • Adaptability: Ability to manage multiple priorities in a fast-paced environment.

  • Organization: Strong time management and organizational skills.

  • Discretion: Comfortable handling sensitive information with high levels of discretion.

This is a full-time, onsite role based in Irvine, CA.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable federal, state, or local laws.  We are committed to providing reasonable accommodations and to maintaining a workplace free from discrimination and retaliation.

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