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Debt Collection Jobs in Silver Spring, MD (NOW HIRING)

LAW FIRM

Be Seen First

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

... Fair Debt Collection Practices Act compliance, district court, and post-judgment enforcement • Strong analytical skills. • Strong written and oral communication skills • Legal project ...

Training provided

LAW FIRM

Be Seen First

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

... Fair Debt Collection Practices Act compliance, district court, and post-judgment enforcement • Strong analytical skills. • Strong written and oral communication skills • Legal project ...

Training provided

SAIC

Collection Orchestration

Chantilly, VA

ORA_ON_SITE Description SAIC is seeking a Collection Orchestration Mission Engineer to support ... Apply systems analysis and design methodologies to assess technical debt, architectural runway, and ...

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$7

$23

$37

How much do debt collection jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for debt collection in Silver Spring, MD is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $29.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What job categories do people searching Debt Collection jobs in Silver Spring, MD look for? The top searched job categories for Debt Collection jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Debt Collection jobs? Cities near Silver Spring, MD with the most Debt Collection job openings:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Silver Spring, MD as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $49,296 per year, or $23.7 per hour.
Recovery Specialist- Repossession (Greenbelt, MD)

Recovery Specialist- Repossession (Greenbelt, MD)

Educational Systems Federal Credit Union

Greenbelt, MD • On-site

$23.82 - $29.78/hr

Full-time

Posted 28 days ago

Job description

Join Our Dynamic Team
Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 95,000 members, we're a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community and we are proud of our values of: trustworthy, excellence, collaborative, empowering, and caring. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams.
About Our Career Opportunity
We are currently seeking an energetic, self-motivated and goal-oriented individual with a can-do attitude, excellent communication and negotiation skills to fill the role of our Recovery Specialist- Repossession.
The Recovery Specialist- Repossession follows detailed and standardized procedures in maintaining accurate collections and recovery records. Performs a variety of duties related to the collection and recovery function in accordance with Educational Systems Federal Credit Union policies and procedures and are in compliance with all Federal, State, NCUA and other regulatory agencies rules and regulations. The incumbent responds to questions and/or provides information upon request from both internal and external members. Processes requests/transactions, as appropriate. The Recovery Specialist-Repossession works directly with outside collection agencies and attorneys to achieve maximum recovery on assigned accounts. Assists members and potential members in understanding and utilizing Educational Systems Federal Credit Union products and services.
Required Qualifications
  • High school diploma or GED required.
  • Minimum four (4) years' experience in post charge off collections and recovery in a financial institution or collection agency is required.
  • Ability to function independently exercising sound judgment on advanced collection principles and prioritize responsibilities to meet deadlines.
  • Must be willing to cross train in other areas within Member Solutions.
  • Excellent interpersonal, problem solving, and analytical skills required.
  • Must be proficient in the use of Microsoft Office Professional, PACER, e-Oscar and Accurint
  • A working knowledge of the Fair Debt Collection Practices Act and bankruptcy laws is essential.
  • Ability to function in a financial institution environment and utilize standard office equipment including but not limited to: 10 key calculator, fax, copier, telephone, etc.

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