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Debt Collection Jobs in Delaware (NOW HIRING)

Servpro

Accounts Receivable Clerk

Bear, DE · On-site

$18.25 - $23/hr

Submit accounts to management for bad debt write-off. * Email invoices to customers for payment ... Manage outside collection accounts as well as any legal accounts. * Answer phones. Qualifications:

Servpro

Accounts Receivable Clerk

Bear, DE · On-site

$18.25 - $23/hr

Submit accounts to management for bad debt write-off. * Email invoices to customers for payment ... Manage outside collection accounts as well as any legal accounts. * Answer phones. Qualifications:

WSFS Bank

GCM Administrator

Wilmington, DE · On-site

$45K - $74K/yr

Responsible for cash processing, loan assignment processing, Deposit/Withdrawal at Custodian (DWAC) processing, reviewing loan systems, debt service payments, fee collection, compliance collection ...

Wsfsbank

GCM Administrator

Wilmington, DE · On-site

$45K - $74K/yr

Responsible for cash processing, loan assignment processing, Deposit/Withdrawal at Custodian (DWAC) processing, reviewing loan systems, debt service payments, fee collection, compliance collection ...

CardWorks

Director, Data Science

Wilmington, DE · On-site

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including ... that automate the collection, synthesis, and interpretation of market data. * Utilize Large ...

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$7

$23

$36

How much do debt collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for debt collection in Delaware is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.65 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are the most commonly searched types of Debt Collection jobs in Delaware?

The most popular types of Debt Collection jobs in Delaware are:

What are popular job titles related to Debt Collection jobs in Delaware?

For Debt Collection jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in Delaware look for?

The top searched job categories for Debt Collection jobs in Delaware are:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $47,873 per year, or $23 per hour.

Patient Financial Services SBO Manager

Leipsic, DE • On-site

InfiCare
Recruiting and Staffing Services • 51 - 200 employees
Learn more about InfiCareexternal

Other

Posted 23 days ago

Job description

Job Title:    Patient Financial Services SBO Manager
Location:    Dover, DE 19901 
Duration:    Permanent, Full-Time

Job Description:
We are seeking a Patient Financial Services SBO Manager to lead the Epic Single Business Office (SBO) functions. This role will manage patient billing, collections, customer service, cash application, and treasury-related activities across Bayhealth entities.
The manager will supervise teams, monitor performance, ensure accurate payment and billing processes, resolve patient issues, and ensure compliance with applicable healthcare and financial regulations.
 
Key Responsibilities
•    Lead, supervise, train, and evaluate Patient Financial Services staff.
•    Manage patient billing, collections, financial counseling, and customer service functions.
•    Oversee cash application, payment posting, balancing, and reconciliation.
•    Manage refunds, credit balances, unidentified payments, and missing remittances.
•    Oversee private-pay collections and self-pay collection agencies.
•    Monitor uncompensated care and bad debt programs.
•    Review and resolve patient complaints and billing-related issues.
•    Develop team goals, performance standards, and improvement plans.
•    Conduct regular employee meetings and performance reviews.
•    Review quality assurance results and provide training when needed.
•    Prepare and review performance reports and KPIs.
•    Identify opportunities to improve and automate cash application processes.
•    Review system/process change requests and ensure proper documentation.
•    Ensure compliance with applicable state/federal regulations, internal controls, and health plan requirements.
•    Participate in departmental meetings and committees.
 
Required Qualifications
•    Bachelor’s degree in Business preferred/required.
•    5+ years of experience in patient accounting, third-party reimbursement, or a related field.
•    At least 3 years of supervisory or leadership experience.
•    Experience with treasury management.
•    Strong experience with patient billing, collections, cash application, and revenue cycle operations.
 
Education Alternative:
A High School Diploma/GED may be accepted with 8 years of progressive Revenue Cycle leadership experience. With a verified Associate’s degree, 4 years of experience may be accepted.
 
Preferred Qualifications
•    7+ years of experience in patient accounting, third-party reimbursement, or related field.
•    5+ years of supervisory/leadership experience.
•    Experience managing Revenue Cycle/PFS teams in a healthcare environment.
•    Experience with Epic SBO is highly relevant to the role.
 

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