ZipRecruiter

Log In

1

Debt Collection Manager Jobs in Spring, TX (NOW HIRING)

S2 Residential

Assistant Property Manager

Houston, TX · On-site

$17.75 - $24/hr

Collect past due balances from former residents and manage debt collection company relationship. * Conduct resident move-out apartment inspections and complete deposit accounting. * Maintain all ...

next page

Showing results 1-20

All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Spring, TX

Debt Collection Manager information

See Spring, TX salary details

$6

$20

$32

How much do debt collection manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for debt collection manager in Spring, TX is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
What job categories do people searching Debt Collection Manager jobs in Spring, TX look for? The top searched job categories for Debt Collection Manager jobs in Spring, TX are:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $42,565 per year, or $20.5 per hour.
Director, Collections - Strategy

Director, Collections - Strategy

Stellantis Financial Services US

Houston, TX

Other

Posted 13 days ago

Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citron, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Director, Collections Strategy is responsible for developing and executing enterprise-level strategies to optimize the recovery of outstanding debts while maintaining a strong customer-focused approach. This role provides strategic leadership in utilizing resources and technologies to achieve delinquency, cure, and loss mitigation goals in alignment with organizational objectives. The Director ensures all collection activities comply with policies, procedures, and regulatory requirements while driving process enhancements that improve operational efficiency and effectiveness. Success is measured through oversight of key performance metrics such as FICO Decision Modeler, FICO Optimization, dialer effectiveness (internal and FICO Flows), delinquency rates, cure percentages, and overall portfolio performance.

Essential Duties and Responsibilities:

  • Lead the development, integration, and expansion of advanced technologies, including FICO tools, to enhance collections performance.
  • Oversee system transitions, platform administration, and process improvements that increase operational efficiency and scalability.
  • Maintain a customer-centric approach to collections, balancing debt recovery with positive client relationships.
  • Build and scale quality control and audit functions to ensure compliance, risk management, and operational excellence.
  • Monitor and analyze, delinquency trends, and loss rates; adjust strategies as needed and communicate insights to executive leadership.
  • Develop and implement collection strategies that maximize resources, minimize expense, and align with organizational goals.
  • Ensure compliance with all federal and state regulations, company policies, and industry standards governing debt collection practices.
  • Develop, update, and enforce collection policies, procedures, and protocols for business continuity, including natural disaster account blocking.
  • Approve and manage collection-related expenses, ensuring fiscal responsibility and alignment with budget objectives.
  • Prepare and deliver regular reports to senior management on performance, goals, risks, and strategic initiatives.
  • Partner with cross-functional leaders to align collections operations with enterprise-wide strategies and priorities.
  • Maintain confidentiality with regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
  • Other duties may be assigned; responsibilities may change.

Additional Responsibilities: Perform the above-referenced essential duties and responsibilities as well as assist in directing the work of employees assigned to the department by leading and overseeing their day-to-day activities and work schedules and by providing work-related guidance to Collections Specialized Services team in accordance with the Companys policies and procedures. Although this position shall provide the authority to lead, oversee and direct the day-to-day work of assigned employees and to report work assessments to management, it shall not provide the authority to take the following actions: hire an employee, fire an employee, promote, or demote an employee, discipline an employee in a formal manner, reassign an employee, or alter benefits of an employee. All such decisions shall be made by the responsible senior manager(s) in consultation with the Human Resources Department.

Qualifications and Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

  • Minimum 6 years experience in collections, credit risk management, or related financial services functions.
  • Minimum 2 years leadership experience with demonstrated success in directing large-scale collections operations or specialized services teams.

Education:

  • Bachelor's degree in Finance, Business or a related field.

Skills Required:

  • Proven experience developing and implementing strategies that balance delinquency/loss reduction with customer experience.
  • Experience with FICO Decision Modeler and the optimization products.
  • Strong background in regulatory compliance (FDCPA, UDAAP, state/federal lending and collections laws).
  • Experience with system transitions, automation, and integration of advanced technologies (AI/RPA) in a collections environment.
  • Demonstrated ability to lead cross-functional initiatives, manage budgets, and influence executive-level decision-making.
  • Proven track record of achieving debt recovery targets.
  • Strong technical skills from DM, Flows, SMS, Email, dialers etc.
  • Strong leadership and team management skills.
  • Analytical and data-driven mindset.
  • Excellent communication and negotiation skills.

Overtime required N/A.

Travel 0-10% - as required on an as needed basis.

Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Qualifications Preferred:

  • Experience - Using Google Analytics Dashboards, Tableau desktop/server, Microsoft office tools like Excel and Power point. Experience with financial services industry data, programming languages such as SQL, SASS, Power BI, A3A, etc. Experience with email, SMS software and vendors. Exposure to Salesforce CRM

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule: This position is a hybrid role, requiring in-office presence based on business needs. The role requires flexibility to work various shifts to meet business needs, typically between the hours of 8:00 AM and 6:00 PM, Monday through Friday, with occasional weekend availability as needed. Travel requirements are estimated at 010%.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Apply