Requirements: * Proven experience as a debt collector; * Understanding of relevant legal ... Ability to manage multiple tasks at a time and navigate multiple screens while helping a client;
Requirements: * Proven experience as a debt collector; * Understanding of relevant legal ... Ability to manage multiple tasks at a time and navigate multiple screens while helping a client;
Requirements: * Proven experience as a debt collector; * Understanding of relevant legal ... Ability to manage multiple tasks at a time and navigate multiple screens while helping a client;
Quick apply
Requirements: * Proven experience as a debt collector; * Understanding of relevant legal ... Ability to manage multiple tasks at a time and navigate multiple screens while helping a client;
Manage the Month End Closing process, including the preparation and review of monthly financial ... enhance collection and dunning strategies * Minimize bad debt exposure and maintain aging at an ...
Manage the Month End Closing process, including the preparation and review of monthly financial ... enhance collection and dunning strategies * Minimize bad debt exposure and maintain aging at an ...
... debt. The incumbent will be expected to prepare portfolio reports for management and actively ... Play a key role in the continuous improvement of collection processes, with a strong emphasis on ...
... debt. The incumbent will be expected to prepare portfolio reports for management and actively ... Play a key role in the continuous improvement of collection processes, with a strong emphasis on ...
You'll inherit a real foundation: a quality-first content strategy, recipe-collection automation, a ... debt trap. * Move the org from meal-kit catalog to food destination: identify high-volume recipe ...
You'll inherit a real foundation: a quality-first content strategy, recipe-collection automation, a ... debt trap. * Move the org from meal-kit catalog to food destination: identify high-volume recipe ...
Senior Technical Product Owner
Toronto, ON · On-site
Manage the daily sprint rhythm, roadmap prioritization, and backlog grooming for developer, UX, and ... debt, and define system constraints. * Familiarity with the Unity engine and C# development ...
Quick apply
Senior Technical Product Owner
Toronto, ON · On-site
Manage the daily sprint rhythm, roadmap prioritization, and backlog grooming for developer, UX, and ... debt, and define system constraints. * Familiarity with the Unity engine and C# development ...
Client Service Professional, Personal Debt Solutions
Mississauga, ON · On-site
CA$32K - CA$56K/yr
Exceptional time management, organization and prioritization skills * Ability to work with and ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Client Service Professional, Personal Debt Solutions
Mississauga, ON · On-site
CA$32K - CA$56K/yr
Exceptional time management, organization and prioritization skills * Ability to work with and ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Manager Account Receivable and Billing
Toronto, ON · Hybrid
CA$111K - CA$137K/yr
As Manager Billing and Accounts Receivable , you will play a pivotal role in overseeing billing ... collection process, i.e. ensuring targets and provisions to ensure debt is collected on time.
Manager Account Receivable and Billing
Toronto, ON · Hybrid
CA$111K - CA$137K/yr
As Manager Billing and Accounts Receivable , you will play a pivotal role in overseeing billing ... collection process, i.e. ensuring targets and provisions to ensure debt is collected on time.
Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.
Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Senior Manager, Product Management ... turn a collection of scattered tech-debt initiatives into a coherent, sequenced program with ...
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Senior Manager, Product Management ... turn a collection of scattered tech-debt initiatives into a coherent, sequenced program with ...
Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.
Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.
Collection calls and/or correspondence on past due accounts greater than 5 days. Make arrangements ... management * Accountable for reducing delinquency in their assigned region and queue. Must ...
Collection calls and/or correspondence on past due accounts greater than 5 days. Make arrangements ... management * Accountable for reducing delinquency in their assigned region and queue. Must ...
Collections Specialist
Vaughan, ON · On-site
We are officially hunting for our next Collection Specialist in Vaughan -someone ready to bring ... or bad debt write-offs. * Adhere to all company policies and management directives. * Adapt to ...
Collections Specialist
Vaughan, ON · On-site
We are officially hunting for our next Collection Specialist in Vaughan -someone ready to bring ... or bad debt write-offs. * Adhere to all company policies and management directives. * Adapt to ...
Accounts Receivable Administrator I
Richmond Hill, ON · On-site +1
... bad debt. The AR Administrator works closely with Credit, Sales and Customer Service teams to ... Job Duties * Responsible for managing all aspects of collections for customer accounts.
Accounts Receivable Administrator I
Richmond Hill, ON · On-site +1
... bad debt. The AR Administrator works closely with Credit, Sales and Customer Service teams to ... Job Duties * Responsible for managing all aspects of collections for customer accounts.
Accounts Receivable Administrator I
Richmond Hill, ON · On-site +1
... bad debt. The AR Administrator works closely with Credit, Sales and Customer Service teams to ... Job Duties * Responsible for managing all aspects of collections for customer accounts.
Accounts Receivable Administrator I
Richmond Hill, ON · On-site +1
... bad debt. The AR Administrator works closely with Credit, Sales and Customer Service teams to ... Job Duties * Responsible for managing all aspects of collections for customer accounts.
As a result of the outbound early dunning collection campaign, negotiating repayment arrangements ... Communicate with debtors to negotiate timely repayment, attempt to bring resolution to unpaid ...
As a result of the outbound early dunning collection campaign, negotiating repayment arrangements ... Communicate with debtors to negotiate timely repayment, attempt to bring resolution to unpaid ...
Manage the Month End Closing process, including the preparation and review of monthly financial ... enhance collection and dunning strategies * Minimize bad debt exposure and maintain aging at an ...
Manage the Month End Closing process, including the preparation and review of monthly financial ... enhance collection and dunning strategies * Minimize bad debt exposure and maintain aging at an ...
Vice President, Corporate Finance
Toronto, ON · On-site
$90 - $140/hr
Manage end-to-end M&A processes, including market research, target identification, buyer outreach ... Lead the delivery of private placement and syndication of financing, including debt, junior capital ...
Vice President, Corporate Finance
Toronto, ON · On-site
$90 - $140/hr
Manage end-to-end M&A processes, including market research, target identification, buyer outreach ... Lead the delivery of private placement and syndication of financing, including debt, junior capital ...
Finance Hiring Event
Mississauga, ON · On-site
CA$50 - CA$55/hr
Partner with business units to manage and continuously improve reporting to drive actionable ... Maintain accurate account records, documenting collection activity and customer interactions.
Finance Hiring Event
Mississauga, ON · On-site
CA$50 - CA$55/hr
Partner with business units to manage and continuously improve reporting to drive actionable ... Maintain accurate account records, documenting collection activity and customer interactions.
Vice President, Corporate Finance
Toronto, ON · On-site
$90 - $140/hr
Manage end-to-end M&A processes, including market research, target identification, buyer outreach ... Lead the delivery of private placement and syndication of financing, including debt, junior capital ...
Vice President, Corporate Finance
Toronto, ON · On-site
$90 - $140/hr
Manage end-to-end M&A processes, including market research, target identification, buyer outreach ... Lead the delivery of private placement and syndication of financing, including debt, junior capital ...
Debt Collection Manager information
What is the difference between Debt Collection Manager vs Debt Collector?
| Aspect | Debt Collection Manager | Debt Collector |
|---|---|---|
| Responsibilities | Oversees collection teams, develops strategies, manages accounts, and ensures compliance | Contacts debtors, negotiates payments, and follows up on overdue accounts |
| Required Credentials | High school diploma or equivalent; experience in collections; sometimes certifications in debt management | High school diploma or equivalent; on-the-job training |
| Work Environment | Office setting, supervisory role, team management | Field or office, direct debtor contact |
| Industry Usage | Used in financial services, collections agencies, and corporate finance | Commonly employed in collections agencies and debt recovery firms |
The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.
What are the key skills and qualifications needed to thrive as a debt collection manager?
To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.
What are some common challenges faced by debt collection managers, and how can they be addressed?
Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.
What does a debt collection manager do?
A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What job categories do people searching Debt Collection Manager jobs in Markham, ON look for? The top searched job categories for Debt Collection Manager jobs in Markham, ON are:
Full-time
Medical, Dental, PTO
Re-posted 19 days ago
Job description
Who are we?
A leader in automobile financing, Iceberg Finance is a Fintech experiencing exceptional growth over the last few years, notably with the acquisition of the major company iFinance Canada in 2022. Finalist in 2022 and 2023 as one of the top lenders according to the Canadian Lender Association (CLA), Iceberg Finance aims to become a top three principal specialist and alternative lender in Canada in the next year.
What is your mission?
- Answer phone calls and emails from clients;
- Proceed with the follow-up of clients in arrears;
- Follow unpaid accounts;
- Initiate judicial procedures for recovery;
- Follow cases sent for judicial procedures;
- Research information on clients to be applied in judgements;
- Initiate follow ups with automobile insurance companies in the case of total loss;
- Follow up with impound lots when cars are seized;
- Start follow ups on cases sent to investigation services.
Interested? This job is for you if:
- You enjoy contributing to company activities;
- You are a meticulous, rigorous, organized person who shows discernment;
- You have customer service experience;
- You are comfortable using databases;
- You work well independently and as part of a team.
Requirements:
- Proven experience as a debt collector;
- Understanding of relevant legal requirements;
- Excellent communication and interpersonal skills;
- Ability to negotiate and persuade;
- Capacity to be polite and show compassion without losing confidence;
- Professional level with MS Office and databases.
Competencies:
- Excellent ability to listen and communicate (written and oral);
- Ability to manage multiple tasks at a time and navigate multiple screens while helping a client;
- Must pass a criminal background check;
- Keep a calm and distraction free space;
- Organizational and problem solving skills;
- Strong attention to detail;
- Ability to work independently and in a team.
This post can be stressful, requires perseverance, and sense of urgency. A recovery agent needs to be able to balance firmness with empathy to succeed in this role.
What awaits you?
Fulltime Permanent position, 37.5 h per week;
830am to 5pm schedule;
Welcoming and casual setting;
Comprehensive benefits, Company matched RRSP, gym, 3 weeks paid vacation, and more.
Other information
No sponsorship provided;
This is an in office job in Quebec City;
The office is located in the industrial sector of Ste-Foy, on site parking available.
Looking for engaging work where you will reach your potential? This is exactly what Iceberg offers you! Apply right away!
Benefits:
Health and Dental insurance
Disability insurance
Paid holiday
Matched RRSP
Company events
On site gym and parking
Casual attire
Schedule:
Monday to Friday
Weekends as needed