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Debt Collection Agency Jobs in Alabama (NOW HIRING)

Huntsville Hospital Health System

Pt Liab Rep- CBO2

Arab, AL · On-site

$33K - $38K/yr

The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification ...

Huntsville Hospital Health System

Pt Liab Rep - CBO2

Arab, AL · On-site

$33K - $38K/yr

The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification ...

Metals USA Holdings Corp.

Credit Manager

Mobile, AL

$80K - $90K/yr

... debt services coverage and value of collateral. * Manages collection process of delinquent accounts and establishes relationship with collection agencies and attorneys. * Resolves disputes with ...

Metals USA

Credit Manager

AL · On-site

$80K - $90K/yr

... debt services coverage and value of collateral. * Manages collection process of delinquent accounts and establishes relationship with collection agencies and attorneys. * Resolves disputes with ...

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How much do debt collection agency jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for debt collection agency in Alabama is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.91 per hour, depending on experience, location, and employer.

How much do debt collectors earn?

Debt collectors typically earn a median annual salary of around $40,000 to $50,000, with experienced collectors or those in supervisory roles earning higher wages. Compensation can include base pay, commissions, or bonuses, and the job often requires strong communication skills and knowledge of debt collection laws.

What are some typical daily responsibilities for staff at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a Debt Collection Agency job?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule in debt collection refers to a guideline where debt collectors are advised to wait at least 7 days before contacting a debtor again, limit the number of contact attempts to 7 within a certain period, and ensure that they do not contact the debtor more than 7 times in total. This rule is not legally mandated but is used by some agencies to maintain ethical collection practices and avoid harassment. Debt collectors must also adhere to the Fair Debt Collection Practices Act (FDCPA), which prohibits abusive, unfair, or deceptive practices during debt collection efforts.

What are the key skills and qualifications needed to thrive in the Debt Collection Agency position, and why are they important?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may also require training or certification in debt collection practices.

How much money do debt collectors make?

Debt collectors typically earn a base salary that ranges from $30,000 to $50,000 annually, with additional commissions or bonuses based on collection performance. Experienced collectors or those working in specialized agencies can earn higher incomes, sometimes exceeding $60,000 per year. Compensation often depends on factors such as location, experience, and the size of the agency.
What are the most commonly searched types of Debt Collection Agency jobs in Alabama? The most popular types of Debt Collection Agency jobs in Alabama are:
What are popular job titles related to Debt Collection Agency jobs in Alabama? For Debt Collection Agency jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Debt Collection Agency jobs in Alabama look for? The top searched job categories for Debt Collection Agency jobs in Alabama are:
Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Alabama as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,354 per year, or $20.8 per hour.

Pt Liab Rep- CBO2

Huntsville Hospital Health System

Arab, AL • On-site

$33K - $38K/yr

Other

Re-posted 15 days ago

Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 206 frontline employees who took The Breakroom Quiz

728th of 887 rated healthcare providers

Job description

Overview

Serves as a liaison between the Hospital the early out agency.  Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency.  Also assists in the identification of charity candidates from the accounts identified as bad debt.  Generates reports and keeps statistics on amount of bad debt written off and provides to the Team Lead and or Section Manager. 

Qualifications

Minimum Knowledge, Skills and Experience required:

  • General application knowledge of EXCEL and WORD.
  • Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred.
  • 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing strongly preferred.
  • Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred
  • Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers strongly preferred.
  • Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.

 

Education: 

  • High school diploma or GED
Employment Type: OTHER

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