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Dealership Receptionist Jobs in Michigan (NOW HIRING)

Cashier / Receptionist

Muskegon, MI ยท On-site

$13.50 - $16.25/hr

Automotive Dealership Cashier / Receptionist The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position ...

Cashier / Receptionist

Muskegon, MI

$13.50 - $16.25/hr

Position Summary The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism ...

Cashier / Receptionist

Muskegon, MI ยท On-site

$13.50 - $16.25/hr

Position Summary The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism ...

Cashier / Receptionist

Muskegon, MI ยท On-site

$13.50 - $16.25/hr

Position Summary The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism ...

Cashier / Receptionist

Muskegon, MI ยท On-site

$13.50 - $16.25/hr

Position Summary The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism ...

Cashier/Receptionist

Muskegon, MI ยท On-site

$13.50 - $16.25/hr

Cashier/Receptionist At Betten Group we're always looking for great talent. Whether it ... This individual will receive calls into the dealership, determine the nature of the callers ...

Cashier/Receptionist

Ludington, MI ยท On-site

$13.25 - $16/hr

Cashier/Receptionist At Baker Group we're always looking for great talent. Whether it's salespeople ... This individual will receive calls into the dealership, determine the nature of the callers ...

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Dealership Receptionist information

See Michigan salary details

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How much do dealership receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for dealership receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

Which dealership receptionist job pays the most?

Dealership receptionist positions generally have similar pay rates, but those with more experience, advanced customer service skills, or certifications in office administration tend to earn higher salaries. Salaries can also vary based on the dealership's size, location, and the complexity of the role, with some earning above average for administrative roles in the automotive industry.

What are some common challenges faced by a dealership receptionist, and how can they be managed effectively?

Dealership receptionists often juggle multiple tasks simultaneously, such as greeting customers, answering phone calls, and coordinating with sales and service staff. A common challenge is managing high-traffic periods while maintaining professionalism and ensuring that each visitor feels attended to. Effectively handling these demands requires strong organizational skills, the ability to prioritize tasks, and clear communication with team members. Most dealerships provide on-the-job training and support from supervisors to help new receptionists adapt and succeed in this fast-paced environment.

What is the difference between Dealership Receptionist vs Service Advisor?

AspectDealership ReceptionistService Advisor
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; often some automotive knowledge or certification
Work EnvironmentFront desk, customer service area in dealershipsService department, interacting with customers and technicians
Employer & IndustryAutomotive dealerships, retail salesAutomotive service centers, dealerships
Primary RoleGreeting customers, answering calls, administrative tasksExplaining repairs, estimating costs, coordinating service work

While both roles are customer-facing in automotive dealerships, a Dealership Receptionist primarily handles front desk duties and administrative tasks, whereas a Service Advisor focuses on communicating with customers about vehicle repairs and service needs. The roles differ in responsibilities, with Service Advisors requiring more automotive knowledge and interaction related to vehicle maintenance.

What does a dealership receptionist do?

A dealership receptionist is responsible for greeting customers as they enter the dealership, answering phone calls, and directing inquiries to the appropriate staff members. They manage the front desk, schedule appointments, and handle basic administrative tasks such as filing, data entry, and distributing mail. Their role is crucial in creating a positive first impression for customers and ensuring smooth communication within the dealership.

What is a dealership receptionist?

A dealership receptionist is the front desk employee who greets visitors, answers phone calls, and directs customers to the appropriate departments. They often handle administrative tasks, schedule appointments, and use basic computer skills to manage customer information in a fast-paced automotive environment.

What are the key skills and qualifications needed to thrive as a dealership receptionist?

To thrive as a Dealership Receptionist, you need strong customer service skills, attention to detail, and basic office administration abilities, typically supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), phone systems, and scheduling software is commonly required. Excellent communication, a friendly demeanor, and multitasking skills help you build positive first impressions and efficiently handle multiple inquiries. These competencies are crucial for ensuring smooth dealership operations and delivering a welcoming experience to customers.

Is it hard to be a dealership receptionist at a car dealership?

Being a dealership receptionist involves managing customer interactions, answering phones, and handling administrative tasks, which requires good communication skills and organization. The role can be fast-paced and may involve multitasking, but it generally does not require extensive technical training. Success depends on interpersonal skills and the ability to stay organized in a busy environment.

What are the most commonly searched types of Dealership Receptionist jobs in Michigan?

The most popular types of Dealership Receptionist jobs in Michigan are:

What are popular job titles related to Dealership Receptionist jobs in Michigan?

For Dealership Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dealership Receptionist jobs in Michigan look for?

The top searched job categories for Dealership Receptionist jobs in Michigan are:

What cities in Michigan are hiring for Dealership Receptionist jobs?

Cities in Michigan with the most Dealership Receptionist job openings:

Infographic showing various Dealership Receptionist job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

Automotive Dealership Receptionist

BMW of Farmington Hills

Farmington Hills, MI โ€ข On-site

$15.50 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Fox Motors has a Receptionist opening in Farmington Hills, MI at Fox Farmington Hills BMW. You would contribute to our overall vision, "Working together moving people throughout life," by providing a welcoming experience to all customers, vendors, and community members.

KEY RESPONSIBILITIES

The Receptionist is a team player that combines many of our Fox values when communicating with customers, team members, vendors, and our community. As a Receptionist you are responsible for answering basic inquiries and directing customers. Fox Motors is looking for a Receptionist that loves helping others, has a desire to grow and can multi-task in a fast-paced environment. If you are ready to put your career in gear, Apply Now!

This is an entry level position and great way to start your career.

Key responsibilities include the following. Others may be assigned.

  • Greets visitors and answers incoming phone calls to determine the nature of their visit.
  • Communicates with visitors and incoming callers in a professional, friendly, and efficient manner.
  • Provide basic dealer information or directs customers to the correct department
  • Communicates messages to the appropriate parties in a timely manner.
  • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
  • Communicates messages to the appropriate parties in a timely manner.
  • Assists service customers during the morning and evening when needed.
  • Assists with administrative duties as requested.

SKILLS & EXPERIENCE

  • High school diploma or general education degree (GED) or one to three months related experience and/or training.
  • Excellent communication skills.
  • Ability to multi-task in a fast-paced environment.

WHAT FOX MOTORS OFFERS

  • Paid Vacation, PTO, and Holidays
  • Medical, Dental and Vision
  • 401(k) with Employer Match
  • Flex Spending
  • Group Life Insurance (Company Paid)
  • Short-Term and Long-Term Disability
  • Supplemental Life Insurance
  • Accident Insurance
  • Employee Assistance Programs
  • Employee Discounts
  • Wellbeing Program
  • Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!