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Dealership General Manager Jobs in Springfield, MA

Scranton Auto Group

Automotive Sales Manager

Vernon, CT · On-site

$120K - $150K/yr

General Motors dealership experience strongly preferred * Reynolds & Reynolds DMS experience * VinSolutions CRM experience * Proven ability to mentor and develop team members Compensation & Benefits ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT

$120K - $150K/yr

General Motors dealership experience strongly preferred * Reynolds & Reynolds DMS experience * VinSolutions CRM experience * Proven ability to mentor and develop team members Compensation & Benefits ...

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Dealership General Manager information

See Springfield, MA salary details

$48.8K

$129.9K

$210.3K

How much do dealership general manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dealership general manager in Springfield, MA is $129,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $191,800.00 per year, depending on experience, location, and employer.

What are some common challenges a dealership general manager faces in balancing sales performance and customer satisfaction?

A Dealership General Manager often navigates the challenge of driving strong sales numbers while also ensuring high levels of customer satisfaction. This requires setting clear performance targets, fostering a customer-centric culture among staff, and quickly addressing any service issues that arise. Balancing these priorities involves close collaboration with sales, service, and finance teams to align goals and maintain positive customer relationships, which ultimately supports long-term business growth. Proactive communication and ongoing staff training are key strategies used to mitigate these challenges.

What are the key skills and qualifications needed to thrive as a dealership general manager?

To thrive as a Dealership General Manager, you need strong leadership, sales management, and business acumen, often supported by a degree in business or related field and significant automotive industry experience. Familiarity with dealership management systems (DMS), CRM software, and financial analysis tools is typically required. Exceptional communication, problem-solving, and team-building skills help foster a productive environment and drive customer satisfaction. These competencies are crucial for maximizing profitability, maintaining operational efficiency, and ensuring long-term dealership success.

What is the difference between Dealership General Manager vs Service Manager?

AspectDealership General ManagerService Manager
Primary FocusOverall dealership operations, sales, and profitabilityService department operations, customer satisfaction, and technician management
Required CredentialsExperience in automotive sales, management, and often a dealership-specific certificationTechnical knowledge, automotive service certifications, and management experience in service
Work EnvironmentDealerships, overseeing sales, finance, and service departmentsService department, working closely with technicians and service advisors
Industry UsageCommonly used in automotive dealerships for top management rolesUsed within service departments to manage daily operations

The Dealership General Manager oversees the entire dealership, including sales and finance, while the Service Manager focuses specifically on the service department's operations and customer satisfaction. Both roles require automotive industry experience but differ in scope and responsibilities.

What does a dealership general manager do?

Dealership general managers (GMs) oversee the operations of all the various departments within the dealership. The most common type of dealership is an automotive dealership, but other examples include those that sell RVs, boats or other outdoor vehicles, and large equipment. As a dealership general manager, you set sales goals for the sales team, create and manage the company budget, and approve contracts made in the financing department. You manage inventory, oversee vehicle acquisitions operations, and develop strategies to increase sales and profits at the dealership. General managers also hire and train new employees and establish employee compensation and benefits.

What is a dealership general manager?

A Dealership General Manager is the executive responsible for overseeing all operations of an automotive dealership. This includes managing sales, service, finance, and administrative departments to ensure profitability and customer satisfaction. They set business goals, develop strategies, supervise staff, and maintain relationships with manufacturers and customers. The general manager also monitors performance metrics and ensures that the dealership complies with industry regulations and company policies.
More about Dealership General Manager jobs
What job categories do people searching Dealership General Manager jobs in Springfield, MA look for? The top searched job categories for Dealership General Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Dealership General Manager jobs? Cities near Springfield, MA with the most Dealership General Manager job openings:
Dealership General Manager jobs near you
Infographic showing various Dealership General Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $129,877 per year, or $62.4 per hour.

Automotive Sales Manager

Scranton Auto Group

Vernon, CT • On-site

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Automotive Sales Manager
Scranton Motors | Vernon, Connecticut
Accelerate Your Automotive Career with a 75-Year Industry Leader
Scranton Motors is seeking a high-performing Automotive Sales Manager to join our leadership team in Vernon, Connecticut.
This is an outstanding opportunity for an experienced automotive sales professional, team leader, or emerging sales manager looking to take the next step in their career while gaining valuable exposure to dealership finance operations.
If you're a proven closer with exceptional customer satisfaction scores, strong leadership potential, and a desire to grow into dealership management, we want to speak with you.
Why This Opportunity Stands Out
Unlike many dealerships that hire for today's needs, Scranton Motors invests in tomorrow's leaders.
As a 75-year family-owned and operated dealership, we are committed to developing long-term careers and promoting from within whenever possible.
This role offers the opportunity to:
  • Lead and support a high-performing sales team
  • Develop management-level leadership skills
  • Gain hands-on exposure to Finance & Insurance (F&I) operations
  • Work alongside experienced dealership leadership
  • Expand your earning potential
  • Build a long-term career within the Scranton family of dealerships

For the right candidate, this position provides a unique path toward future dealership leadership opportunities.
What You'll Do
  • Assist in leading daily sales operations and sales team performance
  • Work closely with Sales Management and F&I leadership
  • Support deal structuring, negotiations, and closing opportunities
  • Help maintain exceptional customer satisfaction and CSI performance
  • Train, mentor, and motivate sales consultants
  • Manage customer follow-up and CRM activities through VinSolutions
  • Assist with inventory presentation and merchandising initiatives
  • Partner with management to achieve dealership sales objectives
  • Provide support to the Finance & Insurance department as needed
  • Help create a positive, high-energy sales culture
What We're Looking For
Required
  • Automotive sales experience with a proven track record of success
  • Strong closing and negotiation abilities
  • Excellent CSI and customer relationship skills
  • Professional appearance and communication skills
  • Strong work ethic and leadership mindset
  • Career-oriented individual seeking long-term growth
Preferred
  • Automotive Sales Management experience
  • Finance & Insurance (F&I) experience
  • Experience working with luxury automotive customers
  • General Motors dealership experience strongly preferred
  • Reynolds & Reynolds DMS experience
  • VinSolutions CRM experience
  • Proven ability to mentor and develop team members
Compensation & Benefits
Compensation
  • Realistic earning potential of $120,000 - $150,000+ annually
  • Performance-based incentives
  • Profit-sharing opportunities
Benefits
  • 401(k) Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 50% Company-Paid Benefits
  • Company-Paid Life Insurance
  • Company-Paid Short-Term Disability Insurance
  • Paid Time Off
  • Employee discounts
Schedule
  • Full-Time, On-Site
  • Monday through Saturday
  • One scheduled day off during the week
Our Culture
This position is not designed for job seekers.
It is designed for professionals seeking a career.
At Scranton Motors, we look for individuals who want to grow, learn, and become part of something bigger than themselves. We value accountability, integrity, teamwork, and continuous improvement.
If you are looking for a long-term opportunity with a dealership that rewards performance, invests in its employees, and provides a clear path for advancement, we'd love to hear from you.
Confidential inquiries are welcomed and will be handled with the utmost discretion.
Final candidates will be subject to a background check. Interview process consists of in-person interviews with dealership leadership.

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