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Dealer Support Analyst Jobs (NOW HIRING)

TekSky

Regional Product Support Manager - East

Experience with warranty support, failure analysis, service bulletins, technical reporting, machine inspections, and product improvement feedback * Ability to conduct dealer/customer visits, product ...

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 ... The ability to remain calm and professional when dealing with frustrated or non-technical users.

Caterpillar Brazil

Digital Tech Support Analyst

Peoria, IL · On-site

$89K - $133K/yr

The Technical Support Analyst is responsible for Providing Worldwide support for all assigned ... Drive timely resolution of customer and dealer concerns by adhering to established Service Level ...

New

Caterpillar

Digital Tech Support Analyst

Peoria, IL · On-site

$89K - $133K/yr

The Technical Support Analyst is responsible for Providing Worldwide support for all assigned ... Drive timely resolution of customer and dealer concerns by adhering to established Service Level ...

PHPSS

Program Support Analyst

Portsmouth, NH · On-site

$80K - $100K/yr

High degree of professionalism in dealing with diverse groups of people. * Ability to complete a ... Analytical Support : Conducts research and analysis on program trends to prepare background ...

Caterpillar Brazil

$89K - $133K/yr

The Technical Support Analyst is responsible for Providing Worldwide support for all assigned ... Drive timely resolution of customer and dealer concerns by adhering to established Service Level ...

New

HELION TECHNOLOGIES INC

$20 - $25/hr

For nearly 30 years, we've helped dealerships leverage technology to improve operations, strengthen ... Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team in ...

NELNET BUSINESS SOLUTIONS

Client Support Analyst

$21.64 - $24/hr

The Client Support Analyst acts as the first point of contact for clients facing non-complex ... Ability to remain patient, calm, and polite when dealing with frustrated or upset clients. * Able ...

Navy Exchange Service Command

$63K - $82K/yr

- MERCHANDISE SUPPORT ANALYST - BUSINESS INTELLIGENCE (2600033X) MERCHANDISE SUPPORT ANALYST ... dealing with others in person-to-person work relationships and the ability to exercise mature ...

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Dealer Support Analyst information

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How much do dealer support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for dealer support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a dealer support analyst?

A Dealer Support Analyst is a professional who provides technical and operational assistance to dealerships, often within industries like automotive, agriculture, or heavy equipment. Their primary role is to resolve issues related to software systems, product information, and business processes to help dealers operate efficiently. They act as a liaison between the dealership and the manufacturer or service provider to ensure smooth communication and problem resolution. Typical tasks include troubleshooting system errors, training dealership staff, and offering guidance on best practices. Strong analytical skills and customer service abilities are essential for this role.

How does a dealer support analyst typically collaborate with other departments to resolve dealer issues?

A Dealer Support Analyst regularly works cross-functionally with departments such as IT, Sales, and Operations to address and resolve dealer concerns efficiently. This collaboration often involves investigating technical problems, clarifying product or process details, and escalating complex issues to subject matter experts. Effective communication and coordination are key, as the Analyst acts as the primary liaison between dealers and internal teams, ensuring that solutions are aligned with both dealer needs and company policy. By fostering strong interdepartmental relationships, Dealer Support Analysts help streamline issue resolution and enhance overall dealer satisfaction.

What are the key skills and qualifications needed to thrive as a dealer support analyst, and why are they important?

To thrive as a Dealer Support Analyst, you generally need strong analytical skills, attention to detail, and a background in business or finance, often supported by a relevant degree. Familiarity with CRM systems, dealer management software, and proficiency in Excel or other data analysis tools is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for building effective relationships with dealers. These skills and qualities are crucial for accurately resolving dealer issues, optimizing processes, and ensuring dealer satisfaction in a competitive environment.

What cities are hiring for Dealer Support Analyst jobs?

Cities with the most Dealer Support Analyst job openings:

What states have the most Dealer Support Analyst jobs?

States with the most job openings for Dealer Support Analyst jobs include:

What are popular job titles related to Dealer Support Analyst jobs?

For Dealer Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Dealer Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Regional Product Support Manager - East

Remote

TekSky
IT Services • 11 - 50 employees
Learn more about TekSkyexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Must have recent experience in the heavy equipment, construction equipment, agricultural equipment, compact equipment, diesel equipment, or closely related machinery industry.
Must live in the Eastern United States.
Strongly preferred:
  • Field product support, technical support, service support, or dealer support experience
  • Strong understanding of hydraulics, electrical systems, mechanical systems, diagnostics, schematics, and troubleshooting
  • Experience supporting dealers, technicians, customers, and field service teams
  • Experience with warranty support, failure analysis, service bulletins, technical reporting, machine inspections, and product improvement feedback
  • Ability to conduct dealer/customer visits, product training, field issue follow-up, and technical demonstrations
  • Ability to travel extensively within the assigned region
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About Teksky

Sourced by ZipRecruiter

Industry

It services and recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Sterling, VA, US

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