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Dealer Support Representative Jobs (NOW HIRING)

Fabuwood

Dealer Support Representative

Newark, NJ · On-site

$17.75 - $22.75/hr

Dealer Support Representative Fabuwood is looking for a customer service oriented representative for our Dealer Support Department. A Dealer Support representative will act as a liaison, provide ...

Watkins Wellness

Representative, Dealer Support

Vista, CA · On-site

$17.25 - $27/hr

Dealer Support Representative We are hiring a Dealer Support Representative to join our Operations team! Discover if you enjoy working with customers and building strong relationships. As a Dealer ...

Thor Motor Coach, Inc.

Dealer Support

Wakarusa, IN · On-site

$15.50 - $20/hr

Thor Motor Coach is hiring a Dealer Support Representative to join our Customer Service Team in Wakarusa. This position is the first interaction with our company when trying to obtain assistance with ...

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How much do dealer support representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dealer support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a dealer support representative?

A Dealer Support Representative is a professional who acts as the main point of contact between a company and its network of dealers or distributors. Their primary role is to provide assistance with product inquiries, order processing, troubleshooting, and other support-related tasks. They ensure a smooth flow of communication, help resolve any dealer issues, and often contribute to training or onboarding new dealers. This role is crucial for maintaining strong business relationships and ensuring dealers have the resources they need to succeed.

How does a dealer support representative typically collaborate with sales and technical teams to resolve dealer issues?

Dealer Support Representatives often work closely with both sales and technical teams to address dealer inquiries and resolve issues efficiently. They act as a communication bridge, relaying dealer feedback and concerns to the relevant departments. This collaboration ensures that product, pricing, and technical information is accurate and up-to-date, helping dealers serve their customers effectively. Regular cross-functional meetings and shared support systems are common, allowing for quick escalation and resolution of complex problems.

What are the key skills and qualifications needed to thrive as a dealer support representative, and why are they important?

To thrive as a Dealer Support Representative, you typically need strong customer service skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM systems, order processing software, and proficiency in Microsoft Office are often required. Excellent communication, patience, and multitasking abilities help you build strong relationships with dealers and resolve their issues efficiently. These skills are crucial for ensuring dealer satisfaction, smooth operations, and the overall success of the business relationship.

What states have the most Dealer Support Representative jobs?

States with the most job openings for Dealer Support Representative jobs include:

What job categories do people searching Dealer Support Representative jobs look for?

The top searched job categories for Dealer Support Representative jobs are:

Dealer Support Representative jobs near you
Infographic showing various Dealer Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Dealer Support Representative

Fabuwood

Newark, NJ • On-site

$17.75 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Dealer Support Representative

Fabuwood is looking for a customer service oriented representative for our Dealer Support Department. A Dealer Support representative will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best dealer support representative is genuinely excited to help customers. They're patient, empathetic, and passionately communicative and can put themselves in their customers' shoes and advocate for them when necessary. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities (including but not limited to):
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Skills:
  • 1 year of proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Detail oriented
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Bilingual (English and Spanish - Preferred not mandatory)
Benefits:
  • Weekly pay
  • Company Matching 401 (K) program
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Insurance
  • Paid Time Off
  • Paid Holiday

Fabuwood is the leading kitchen cabinet manufacturer in the United States. We believe that your kitchen cabinets should help develop a sanctuary that offers a perfect balance of functionality and ambiance. With a range of styles, materials and finishes available, Fabuwood Corp. offers a multitude of options catering to your specific taste and needs. We make building a luxury kitchen affordable, without compromising on comfort, quality and efficiency.

Monday to Thursday 8am - 5pm Friday 8am - 1pm

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