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How much do dealer support representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for dealer support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dealer Support Representative, and why are they important?

To thrive as a Dealer Support Representative, you typically need strong customer service skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM systems, order processing software, and proficiency in Microsoft Office are often required. Excellent communication, patience, and multitasking abilities help you build strong relationships with dealers and resolve their issues efficiently. These skills are crucial for ensuring dealer satisfaction, smooth operations, and the overall success of the business relationship.

What is a Dealer Support Representative?

A Dealer Support Representative is a professional who acts as the main point of contact between a company and its network of dealers or distributors. Their primary role is to provide assistance with product inquiries, order processing, troubleshooting, and other support-related tasks. They ensure a smooth flow of communication, help resolve any dealer issues, and often contribute to training or onboarding new dealers. This role is crucial for maintaining strong business relationships and ensuring dealers have the resources they need to succeed.

How does a Dealer Support Representative typically collaborate with sales and technical teams to resolve dealer issues?

Dealer Support Representatives often work closely with both sales and technical teams to address dealer inquiries and resolve issues efficiently. They act as a communication bridge, relaying dealer feedback and concerns to the relevant departments. This collaboration ensures that product, pricing, and technical information is accurate and up-to-date, helping dealers serve their customers effectively. Regular cross-functional meetings and shared support systems are common, allowing for quick escalation and resolution of complex problems.
What states have the most Dealer Support Representative jobs? States with the most job openings for Dealer Support Representative jobs include:
What job categories do people searching Dealer Support Representative jobs look for? The top searched job categories for Dealer Support Representative jobs are:
Dealer Support Representative jobs near you

Dealership Support Representative

Service Pros Auto Glass

Kissimmee, FL

$15 - $19.25/hr

Full-time

Medical, Dental, Vision

Posted 26 days ago

Job description

Dealership Support Representative

Service Pros Auto Glass – Kissimmee, FL

Full-Time | Weekly Pay | Growth Opportunities

Service Pros Auto Glass is seeking a motivated Dealership Support Representative to join our growing team in Kissimmee, Florida. This role works directly inside our partnered automotive dealerships assisting customers with windshield replacement services, glass repair scheduling, and service coordination.

This is a W-2 full-time position, weekly pay, and strong growth opportunities for individuals who enjoy customer service, sales, and relationship building.

If you are outgoing, dependable, and enjoy working with customers in a fast-paced dealership environment, this is an excellent opportunity to build a career with a company that promotes from within.

Compensation:

  • Additional commission compensation
  • Weekly pay
  • Top performers have the opportunity to earn strong additional income through commission incentives

Schedule:

  • Full-Time Position
  • Monday – Saturday
  • 7:00 AM – 3:00 PM
  • 40 hours per week (± 2 hours depending on dealership activity)
  • Lunch break provided during shift

Benefits:

Eligible employees receive benefits after 90 days of employment, including:

  • Full Benefits Package (Health, Dental, Vision options)
  • Paid training
  • Career advancement opportunities
  • Team events and company culture initiatives

Employees are eligible for FMLA after 90 days of employment, in accordance with federal guidelines.

Key Responsibilities:

  • Engage customers in dealership service drives and identify windshield replacement or auto glass repair needs
  • Educate customers on auto glass services, insurance options, and scheduling
  • Coordinate on-site windshield replacement and repair services
  • Build strong working relationships with service advisors, technicians, and dealership managers
  • Encourage dealership referrals and help achieve daily and weekly performance goals
  • Maintain accurate records of customer leads, service appointments, and completed jobs
  • Represent Service Pros Auto Glass with a professional, positive attitude

Qualifications:

  • Previous customer service, retail, or sales experience preferred but not required
  • Strong communication and interpersonal skills
  • Comfortable speaking with customers in a dealership environment
  • Self-motivated with a proactive and goal-oriented mindset
  • Professional appearance and strong work ethic
  • Valid driver's license and reliable transportation required

Why Join Service Pros Auto Glass?

  • Supportive team-first culture
  • Paid training and development
  • Clear promotion from within
  • Weekly pay
  • Opportunity to build a long-term career in the automotive service industry
  • Company events, team outings, and a culture that celebrates success

Service Pros Auto Glass is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.