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Dealer Performance Manager Jobs in Michigan (NOW HIRING)

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Dealer Performance Manager information

See Michigan salary details

$34.9K

$86.7K

$133.8K

How much do dealer performance manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for dealer performance manager in Michigan is $86,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $109,800.00 per year, depending on experience, location, and employer.

What is a dealer performance manager?

Dealer Performance Managers are professionals who work with automotive dealerships to help improve their sales, operations, customer satisfaction, and profitability. They analyze dealership performance metrics, identify growth opportunities, and implement best practices to boost overall efficiency. Dealer Performance Managers also provide training, coaching, and ongoing support to dealership teams to ensure they meet manufacturer standards and business goals.

What are the key skills and qualifications needed to thrive as a dealer performance manager?

To excel as a Dealer Performance Manager, you typically need a background in business, sales management, or automotive operations, often supported by a relevant bachelor’s degree. Familiarity with CRM systems, dealership management software, and performance analytics tools is crucial. Strong relationship-building, negotiation, and problem-solving skills help you effectively partner with dealers and drive improvement. These competencies ensure you can analyze performance data, implement effective strategies, and foster partnerships that lead to increased sales and customer satisfaction.

What are some common challenges faced by dealer performance managers, and how can they effectively address them?

Dealer Performance Managers often encounter challenges such as aligning dealer goals with company objectives, addressing performance gaps, and fostering improvement across diverse dealer networks. To effectively address these challenges, they need strong communication and analytical skills to assess performance data, provide actionable feedback, and build trusting relationships with dealers. Regular site visits, collaborative goal-setting, and tailored training programs are key strategies for supporting dealers and driving consistent performance improvements.

What is the difference between Dealer Performance Manager vs Sales Manager?

AspectDealer Performance ManagerSales Manager
Primary FocusOptimizing dealer operations, performance metrics, and dealer relationshipsManaging sales teams, driving sales targets, and customer acquisition
Required CredentialsExperience in automotive or dealership operations, relevant certificationsSales experience, leadership skills, often sales certifications
Work EnvironmentDealerships, corporate offices, dealer networksDealerships, sales floors, corporate offices
Industry UsageCommonly used in automotive, heavy equipment, and retail dealershipsWidely used across various retail and automotive sales sectors

The Dealer Performance Manager focuses on improving dealer operations and performance, while the Sales Manager concentrates on leading sales teams and achieving sales targets. Both roles require industry-specific experience but differ in their core responsibilities and focus areas.

What does a dealer performance manager do?

A dealer performance manager oversees the performance of automotive or retail dealers by analyzing sales data, implementing strategies to improve dealer efficiency, and ensuring compliance with company standards. They often collaborate with sales teams, use performance management tools, and may require industry certifications or experience in sales or dealership operations.

What are popular job titles related to Dealer Performance Manager jobs in Michigan?

For Dealer Performance Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dealer Performance Manager jobs in Michigan look for?

The top searched job categories for Dealer Performance Manager jobs in Michigan are:

What cities in Michigan are hiring for Dealer Performance Manager jobs?

Cities in Michigan with the most Dealer Performance Manager job openings:

Dealer Performance Manager jobs near you
Infographic showing various Dealer Performance Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $86,748 per year, or $41.7 per hour.

SRT-Direct Connection-Dealer Performance Manager (DPM)

Stellantis

Auburn Hills, MI • On-site

Full-time

Re-posted 3 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

15th of 45 rated automakers

Job description

A Dealer Performance Manager (DPM) is responsible for driving the overall success of a network of dealers by improving sales performance, profitability, customer experience, and operational excellence. They act as the primary liaison between Direct Connection and the dealership, providing coaching, analytics, and strategic guidance to help dealers achieve business targets related to performance products.
Key Responsibilities:
  • Dealer Relationship Management
    • Serve as the main point of contact between the company, BC's, and all dealerships.
    • Build strong relationships with dealer principals, general managers, and department leaders.
    • Communicate corporate programs, initiatives, and expectations to the dealer network.
  • Performance Analysis & Business Coaching
    • Analyze dealership performance parts metrics (sales, service, parts, finance, customer satisfaction).
    • Identify strengths, weaknesses, and opportunities for improvement. Understand competitive landscape.
    • Develop customized action plans to support dealer profitability and market share growth.
    • Monitor KPIs and hold dealership performance reviews.
  • Sales & Profitability Growth
    • Guide dealers on inventory optimization, sales processes, lead management, and digital retailing.
    • Support marketing efforts and local market penetration strategies.
    • Provide training or coordinate resources to improve dealer capability and execution related to performance parts.
  • Customer Experience Management
    • Monitor customer satisfaction (CSI) scores and implement programs to improve customer loyalty.
    • Coach dealerships on enhancing service processes, delivery standards, and brand experience.
    • Help resolve escalated customer issues when needed.
    • Market Analysis
    • Assess local market conditions and competitive landscape on all performance parts.
    • Use market intelligence to guide dealer strategy and territory planning where information is available.
    • Recommend adjustments to dealer operations based on emerging trends.

Basic Qualifications:
  • Bachelor's degree in Business, Finance, Marketing, or related field
  • 5 or more years of experience in automotive or retail dealership operations, field sales, or business consulting.
  • Strong analytical and data-interpretation skills.
  • Excellent communication, negotiation, and relationship-building abilities.
  • Ability to coach and influence leaders without direct authority.
  • Travel within assigned territory required.

Success Metrics:
  • Performance Parts sales volume and revenue growth
  • Improvement in profitability metrics
  • Customer satisfaction (CSI) scores
  • Program adoption rates

What Stellantis employees say

Pay

Benefits

Hours and flexibility

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