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How much do dealer operations specialist jobs pay per year?

As of Aug 23, 2026, the average yearly pay for dealer operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a dealer operations specialist?

Dealer Operations Specialists are professionals who manage and support the day-to-day operations between a company and its network of dealers or franchise partners. Their responsibilities often include onboarding new dealers, ensuring compliance with company policies, streamlining processes, providing training, and resolving operational issues. They play a critical role in optimizing dealer performance, maintaining strong relationships, and ensuring high standards of service delivery. This position is commonly found in automotive, equipment, and retail industries where dealer networks are essential to business growth.

What are the key skills and qualifications needed to thrive as a dealer operations specialist?

To thrive as a Dealer Operations Specialist, you need strong organizational abilities, analytical skills, and a solid understanding of automotive processes, often supported by a bachelor's degree in business or a related field. Familiarity with dealership management systems (DMS), inventory tracking software, and CRM platforms is typically required. Excellent communication, attention to detail, and problem-solving skills help you build relationships and resolve issues efficiently. These competencies are crucial for ensuring smooth dealership operations, compliance, and customer satisfaction.

How does a dealer operations specialist typically collaborate with sales and finance teams to improve dealership performance?

Dealer Operations Specialists play a pivotal role in bridging communication between dealership sales teams and finance departments. They work closely with sales managers to streamline processes, ensure compliance with company policies, and identify operational bottlenecks. By analyzing sales data and financial reports, they provide actionable insights and recommendations to both teams, enhancing efficiency and profitability. Regular meetings and cross-functional projects are common, fostering a collaborative work environment focused on continuous improvement.

What is the difference between Dealer Operations Specialist vs Sales Coordinator?

AspectDealer Operations SpecialistSales Coordinator
Primary FocusManaging dealer relationships, operations, and complianceSupporting sales teams, coordinating sales activities and schedules
Required CredentialsExperience in dealer management, industry certificationsSales support experience, communication skills
Work EnvironmentDealerships, corporate officesSales offices, corporate environments
Industry UsageAutomotive, equipment, or machinery sectorsAutomotive, retail, or wholesale sales sectors

While both roles support sales and dealer relations, the Dealer Operations Specialist primarily manages dealer operations and compliance, whereas the Sales Coordinator focuses on supporting sales activities and customer interactions. Understanding these differences helps in choosing the right career path or job search focus within the industry.

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What states have the most Dealer Operations Specialist jobs?

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What job categories do people searching Dealer Operations Specialist jobs look for?

The top searched job categories for Dealer Operations Specialist jobs are:

Dealer Operations Specialist jobs near you
Infographic showing various Dealer Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Dealer Operations Specialist

MSX International

Lansing, MI • On-site, Remote

Full-time

Re-posted 9 days ago

MSX International rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

174th of 495 rated business services

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
At MSX you'll be working with dealerships to grow fixed operations profitability and increase customer retention, through exceptional experience. As a Dealership Operations Specialist, you'll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers.
Make a Difference
As Dealership Operations Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase efficiency, maximize parts inventory, achieve sales objectives and resolve warranty issues.
This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed.
What You'll Do
  • Build Relationships: Work with assigned dealers (approximately 30-40), dealer operators, dealer managers, regional offices and zone teams to achieve common goals.
  • Have a Consumer Mindset: Evaluate the dealership's service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc.
  • Be a Marketeer: Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership's digital presence, against OEM brand direction, current market trends and dealership's customer needs to identify business opportunities.
  • Grow the Business: Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the OEM Parts program
  • Leverage Data and Technology: Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda and presentation that addresses OEM and the dealer's sales, retention and revenue priorities

Qualifications
  • Confident and skilled communicator. Ability to establish rapport with others by initiating and leading conversations to make others feel comfortable. An active listener with exception verbal and written communication skills.
    • Experience in delivering data-driven presentations to all levels of dealership management
  • Previous customer service experience. Is creative in problem resolution and demonstrates the ability to think "out of the box", makes it a priority to solve the customer issues.
  • Analytical mindset. Understanding of metrics and reports and the story they tell.
  • Natural teaching approach-always looking for ways to make things better.
  • Friendly and positive attitude with customers and co-workers.
  • Ability to multi-task in a busy environment. Able to work independently and with other team members.
  • Technology savvy. Ability to leverage technology to have purposeful and productive remote meetings.
  • Proficiency at Microsoft Office (Word, Excel, PowerPoint, Outlook and Teams)
  • Passion to make a difference and succeed.

Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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