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Day Shift Technical Support Manager Jobs in Puerto Rico

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...

Sr. Project Engineer

Juncos, PR · On-site

$96K - $125K/yr

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Lead and manage packaging projects, including design, development, testing, and implementation.

PR · On-site

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Plans activities/tasks that will deliver the desired results and oversees day-to-day work and ...

Provide ETL Support Services. * Preparation of front-end planning documents. * Lead the design ... Engineering change management. * Consultant to site commissioning and qualification work stream.

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Manage the process of gathering, evaluating and feedback of global demand requirements. * Provide ...

PR · On-site

... upper management or by the client to support normal operations Qualifications Requirements/Knowledge/Education/Skills: * Associate Degree Industrial Mechanic / Electrician/Technical College ...

PR · On-site

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Manage technical issues/problems appropriately and efficiently. * Guarantee top quality of services ...

Human Resources Intern

Caguas, PR · On-site

$14.75 - $19.50/hr

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Gain exposure to the day-to-day operations of HR within a dynamic and growing organization ...

Showing results 21-40

Day Shift Technical Support Manager information

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

What job categories do people searching Day Shift Technical Support Manager jobs in Puerto Rico look for?

The top searched job categories for Day Shift Technical Support Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Day Shift Technical Support Manager jobs?

Cities in Puerto Rico with the most Day Shift Technical Support Manager job openings:

Full-time

Re-posted 22 days ago


Job description

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Responsibilities:
  • Collaborate with C&Q Engineers to develop and maintain commissioning and qualification procedures and documents.
  • Write, review, and approve C&Q protocols and reports for various systems (e.g., HVAC, utilities, production equipment, lab equipment).
  • Execute commissioning and qualification activities for plants and equipment.
  • Coordinate with external consultants and internal resources to ensure timely document generation and execution.
  • Manage change controls and deviations related to plants and equipment.
  • Support maintenance and calibration functions to improve compliance and quality.
  • Provide expertise in troubleshooting and root cause investigations.
  • Facilitate the transfer of technical knowledge across units and sites.

Qualifications Requirements/Knowledge/Education/Skills:
  • Bachelor's or Master's degree in Chemical Engineering, Pharmaceutical Technology, or a related scientific field.
  • At least 2 years of experience in GMP manufacturing relevant to the area of expertise.
  • Proficiency in English; additional language skills are a plus.
  • Strong understanding of regulatory requirements and quality standards.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively in a team environment.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.