IT / CSV Specialist
San Juan, PR · On-site
Manage GxP user accounts, roles, access reviews, and Active Directory permissions. * Coordinate technical support with vendors such as Waters, Agilent, and PerkinElmer. * Maintain accurate, audit ...
IT / CSV Specialist
San Juan, PR · On-site
Manage GxP user accounts, roles, access reviews, and Active Directory permissions. * Coordinate technical support with vendors such as Waters, Agilent, and PerkinElmer. * Maintain accurate, audit ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Provides pharmacist support and oversight for operations at pharma and medical warehouse locations. * Manage the day-to-day operations of the night shift operations. Monitor performance to ensure ...
Documentation Specialist
Barceloneta, PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Alerts management when problems are identified and makes recommendations for improvements. 12. When ...
Documentation Specialist
Barceloneta, PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Alerts management when problems are identified and makes recommendations for improvements. 12. When ...
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Oversight the computerized maintenance management system (CMMS) to ensure its continued operation.
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Oversight the computerized maintenance management system (CMMS) to ensure its continued operation.
Jr. C&Q Engineer
Juncos, PR · On-site
... management both on site. * Developing and monitoring project schedules. * Technical Abilities Required: The Project Engineer must have strong technical experience working on small projects supporting ...
Jr. C&Q Engineer
Juncos, PR · On-site
... management both on site. * Developing and monitoring project schedules. * Technical Abilities Required: The Project Engineer must have strong technical experience working on small projects supporting ...
SCADA Manager - BESS & Peaker Projects
San Juan, PR · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The position provides technical support to the Project Management team, Construction Management team, and Commissioning Lead throughout project execution from engineering and procurement through ...
SCADA Manager - BESS & Peaker Projects
San Juan, PR · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The position provides technical support to the Project Management team, Construction Management team, and Commissioning Lead throughout project execution from engineering and procurement through ...
Deviations Owner
Juncos, PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Monitor deviation trends and provide reports to management to support continuous improvement ...
Deviations Owner
Juncos, PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Monitor deviation trends and provide reports to management to support continuous improvement ...
PR · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The position provides technical support to the Project Management team, Construction Management team, and Commissioning Lead throughout project execution from engineering and procurement through ...
Quick apply
PR · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The position provides technical support to the Project Management team, Construction Management team, and Commissioning Lead throughout project execution from engineering and procurement through ...
Mentor Technical Group (MTG) provides specialized technical support and solutions for FDA-regulated ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
Mentor Technical Group (MTG) provides specialized technical support and solutions for FDA-regulated ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
Sr. C&Q Specialist
Juncos, PR · On-site
Mentor Technical Group (MTG) provides specialized technical support and solutions for FDA-regulated ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
Sr. C&Q Specialist
Juncos, PR · On-site
Mentor Technical Group (MTG) provides specialized technical support and solutions for FDA-regulated ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
... management. * Experience supporting capital projects, engineering documentation, and cross-functional teams. * Fully bilingual (English and Spanish). * Strong technical, communication, and problem ...
... management. * Experience supporting capital projects, engineering documentation, and cross-functional teams. * Fully bilingual (English and Spanish). * Strong technical, communication, and problem ...
PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Process Instrumentation/ Calibration to manage calibration program. * Experience performing ...
Quick apply
PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Process Instrumentation/ Calibration to manage calibration program. * Experience performing ...
Mentor Technical Group (MTG) provides technical support and solutions for the FDA-regulated life ... Excellent communication, presentation, problem-solving, project management, and cross-functional ...
Mentor Technical Group (MTG) provides technical support and solutions for the FDA-regulated life ... Excellent communication, presentation, problem-solving, project management, and cross-functional ...
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... shift production information with other shifts supervisor or manager. * Provides input in the ...
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... shift production information with other shifts supervisor or manager. * Provides input in the ...
... of managing multiple priorities in a fast-paced environment. Essential Functions * Support day-to ... Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los ...
... of managing multiple priorities in a fast-paced environment. Essential Functions * Support day-to ... Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los ...
Day Shift Technical Support Manager information
What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?
| Aspect | Day Shift Technical Support Manager | Day Shift Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferred | Usually requires a relevant technical certification or associate degree; technical knowledge essential |
| Work Environment | Oversees support teams, manages escalations, and coordinates daily operations | Provides direct technical support to clients or end-users, troubleshooting issues |
| Employer & Industry Usage | Common in IT service companies, tech departments, and support centers | Found in similar settings, focusing on resolving technical problems |
The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.
What job categories do people searching Day Shift Technical Support Manager jobs in Puerto Rico look for?
The top searched job categories for Day Shift Technical Support Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Day Shift Technical Support Manager jobs?
Cities in Puerto Rico with the most Day Shift Technical Support Manager job openings:
Full-time
Posted 4 days ago
Job description
PACIV, a global leader in industrial automation solutions servicing the Life Sciences sector, is seeking a IT / CSV Specialist to provide technical support for laboratory applications, systems, infrastructure, and validation activities within a pharmaceutical manufacturing environment.
Position Responsibilities / Essential Functions:
Requirements:
Desired Skills:
Position Responsibilities / Essential Functions:
- Provide IT support for laboratory applications such as Empower, SmartLab, and Darwin LIMS.
- Perform user administration, troubleshooting, and support for laboratory systems.
- Support LAC/E hardware, Citrix, Windows 10 IoT, Windows Server, and network connectivity.
- Troubleshoot connectivity between laboratory instruments and data systems.
- Support laboratory peripherals such as barcode scanners, printers, handheld devices, and biometric systems.
- Author and execute IQ/OQ/PQ protocols and other CSV documentation.
- Support change control, periodic reviews, and system retirement activities.
- Apply knowledge of GAMP 5, 21 CFR Part 11, ALCOA+, GMP, and GLP requirements.
- Manage GxP user accounts, roles, access reviews, and Active Directory permissions.
- Coordinate technical support with vendors such as Waters, Agilent, and PerkinElmer.
- Maintain accurate, audit-ready documentation and IT service records.
- Provide technical support to laboratory users and communicate status and issues effectively.
- Work independently and collaborate with the Local IT team as needed.
Requirements:
- 3+ years of IT support experience in a pharmaceutical, biotechnology, or GxP environment.
- Experience with Empower CDS administration.
- Experience with laboratory applications such as SmartLab, LIMS, or equivalent systems.
- Experience authoring CSV documentation, including IQ/OQ/PQ protocols.
- Familiarity with GAMP 5 and 21 CFR Part 11.
- Experience with Windows 10 IoT, Windows Server, Citrix, or laboratory infrastructure.
- Experience with ServiceNow or another ITSM system.
- Bilingual fluency in English and Spanish.
- Ability to work independently in a regulated environment.
- Flexible availability, including off-hours and on-call support.
Desired Skills:
- Experience with Darwin LIMS or LabVantage.
- Knowledge of laboratory instrument connectivity and LAC/E systems.
- Experience with Veeva QMS, TrackWise, or other change control systems.
- Experience supporting Raman, NIR, Nymi Band, or other specialty laboratory systems.
- Strong troubleshooting, communication, and documentation skills.
- Bachelor's degree in IT, Computer Science, Engineering, or a related field preferred.