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At St. Louis Behavioral Medicine Institute (SLBMI), the IOP/PHP Care Coordinator is responsible for the administrative support related to the success of all of the IOP/PHP Programs at SLBMI. This position provides oversight of the admission process, clinical assignment, chart audit, and reporting that supports the IOP/PHP Program as it relates to adherence to accreditation standards for providing safe, high-quality care. The IOP/PHP Care Coordinator works alongside the IOP Care Navigator to assist with improving the patient experience, requirements for admission and discharge processes.

SLBMI is a freestanding outpatient facility that serves patients in locally in the St. Louis region as well as nationally through its telehealth services. It is known for its speciality behavioral health care, providing services for complicated behavioral health conditions by its team of 75+ licensed providers. This position is primarily housed out of its Macklind Location, with assignment 1-2 days per week at its Chesterfield location. This is an in-person  position.

Shift: Monday - Friday, day-shift.

Essential Job Duties/Responsibilities

1. Oversee and improve the patient entry, census, and discharge to regularly meet/exceed budgeted census expectations. This would include improving communication with referral sources both prior to admission and after discharge with the goal of building referral relationships to the IOP. Weekly reporting of this information to the Director, CEO, and CFO
2.  Assists with initial and ongoing Insurance Authorizations for patients in IOP/PHP as needed
3. Maintains communication with patient from the point of being identified as an IOP / PHP patient including communication for next steps, admission dates, and answers any questions regarding the pre-admission process.
4. Performance improvement monitoring and administration to include data tracking and reporting for each IOP/PHP from initial evaluation to discharge, symptom surveys pre, mid, discharge, and post-treatment, and patient satisfaction surveys to IOP/PHP patients.
5. Active communication with the IOP/PHP treatment teams, including attendance at IOP/PHP Program meetings and ongoing communication with the treatment team. Tracks attendance based on communication with treatment team and EHR records.
6. Monitors and assists IOP/PHP treatment teams in updating treatment plans during weekly staffing meetings to align with identified compliance standards.
7. Oversees documentation completeness, including treatment plans, quality improvement measures, discharge plans, and IOP-related documentation. Communicates incomplete documentation to IOP Director and relevant clinical staff throughout treatment.
8. Coordinates with the IOP/PHP treatment teams to ensure the implementation of discharge planning at the start of admission and during treatment as well as the completion of discharge summaries and transition at the point of discharge.
9. Acts as a liaison for outpatient treatment providers (both internal and external providers) to communicate and coordinate care at the point of admission, updates to treatment plan progress, and discharge planning throughout a patient’s participation in IOP/PHP. Facilitates internal and external referrals based on IOP/PHP after care and discharge plan (i.e. psychiatry, dietitian, or outpatient services).
10. Attend all staff meetings relevant to IOP and the coordination of IOP patient care.
    

Please see our website https://www.slbmi.com for more information about SLBMI!

 SLBMI offers a comprehensive benefits package, including:

• Competitive compensation
• Professional liability insurance
• Medical, dental, vision, and prescription drug plans
• Paid time off
• 401(K) with company match and discounted stock plans

Qualifications:

• Bachelor's Degree required.
• 1-3 years of related work experience required, 3-5 years of related work experience preferred.
• Excellent communication and people skills.
• Good organizational and multi-tasking abilities.
• Familiarity with office machines (e.g., fax, printer, scanner, ability to utilize an EMR)
• Attention to detail and accuracy
• Knowledge of spreadsheets and data manipulation and interpretation.
• Ability to work independently and implementing time management skills.
• Customer Service Orientation.
• Problem Solving Skills
• Ability to work in two locations throughout the week. 

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

EEO Statement 

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 

Avoid and Report Recruitment Scams 

We are aware of a scam whereby impostors are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. 

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. 

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Qualifications:

• Bachelor's Degree required.
• 1-3 years of related work experience required, 3-5 years of related work experience preferred.
• Excellent communication and people skills.
• Good organizational and multi-tasking abilities.
• Familiarity with office machines (e.g., fax, printer, scanner, ability to utilize an EMR)
• Attention to detail and accuracy
• Knowledge of spreadsheets and data manipulation and interpretation.
• Ability to work independently and implementing time management skills.
• Customer Service Orientation.
• Problem Solving Skills
• Ability to work in two locations throughout the week. 

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

EEO Statement 

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 

Avoid and Report Recruitment Scams 

We are aware of a scam whereby impostors are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. 

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. 

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.