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Datacenter Operations Jobs in Massachusetts (NOW HIRING)

InterSystems

Principal Security Engineer

Boston, MA · On-site

$135K - $194K/yr

... operations as InterSystems expands its SaaS and cloud footprint. Key Responsibilities * Define and lead security architecture across cloud, datacenter, and SaaS platforms * Establish security ...

IKO Industries, Inc

Global Network Engineer

Agawam, MA · Hybrid

$100K - $116K/yr

This role focuses on Level 3 support, developing proofs of concept, implementing new technologies, and creating comprehensive documentation for the Network Operations team. The successful candidate ...

IKO Industries, Ltd.

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

This role focuses on Level 3 support, developing proofs of concept, implementing new technologies, and creating comprehensive documentation for the Network Operations team. The successful candidate ...

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All JobsDatacenter Operations JobsDatacenter Operations Jobs in Massachusetts

Datacenter Operations information

See Massachusetts salary details

$56.8K

$140.4K

$218.4K

How much do datacenter operations jobs pay per year?

As of Jun 28, 2026, the average yearly pay for datacenter operations in Massachusetts is $140,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,700.00 and $178,600.00 per year, depending on experience, location, and employer.

What is the difference between Datacenter Operations vs Data Center Technician?

AspectDatacenter OperationsData Center Technician
CertificationsCompTIA Server+, Cisco CCNA, Data Center certificationsCompTIA Server+, Cisco CCNA, Data Center certifications
Work EnvironmentData centers, server rooms, 24/7 operationsData centers, server rooms, hardware troubleshooting
Job FocusMonitoring, managing infrastructure, ensuring uptimeInstalling, maintaining, troubleshooting hardware
Employer & Industry UsageData center providers, IT departmentsData center providers, IT support teams

Both roles operate within data centers and require similar certifications. However, Datacenter Operations focuses on managing and monitoring infrastructure to ensure continuous uptime, while Data Center Technicians primarily handle hardware installation and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are Datacenter Operations?

Datacenter Operations refer to the processes, activities, and staff responsible for managing and maintaining the technical infrastructure within a datacenter. This includes overseeing servers, storage, networking hardware, power, cooling systems, and security to ensure continuous uptime and optimal performance. Datacenter operations teams are also tasked with monitoring systems, troubleshooting issues, performing regular maintenance, and implementing disaster recovery plans. Their work is crucial to ensure that organizational data and IT services are available, secure, and reliable.

What are some common challenges faced in a Datacenter Operations role, and how can they be effectively managed?

Professionals in Datacenter Operations often encounter challenges such as maintaining high availability, managing physical and cybersecurity risks, and responding to hardware failures or outages quickly. Effective management involves following strict protocols, proactive monitoring, and collaborating closely with IT, network, and facilities teams to ensure seamless operations. Additionally, staying up-to-date with evolving technologies and adopting automation tools can help address these challenges and improve overall efficiency.

What are the key skills and qualifications needed to thrive in Datacenter Operations, and why are they important?

To thrive in Datacenter Operations, you need a solid understanding of IT infrastructure, hardware troubleshooting, and network management, typically supported by relevant certifications such as CompTIA Server+, Network+, or Cisco CCNA. Familiarity with data center management tools, monitoring systems, and ticketing platforms is commonly required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for this role. These abilities ensure system reliability, efficient issue resolution, and seamless collaboration in maintaining critical business operations.
What are the most commonly searched types of Datacenter Operations jobs in Massachusetts? The most popular types of Datacenter Operations jobs in Massachusetts are:
What are popular job titles related to Datacenter Operations jobs in Massachusetts? For Datacenter Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Datacenter Operations jobs in Massachusetts look for? The top searched job categories for Datacenter Operations jobs in Massachusetts are:
Datacenter Operations jobs near you
Infographic showing various Datacenter Operations job openings in Massachusetts as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $140,366 per year, or $67.5 per hour.

Strategic Account Manager, Datacenters

SOCOMEC

Watertown, MA • On-site

Full-time

Posted 23 days ago

Job description


Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.
Socomec North America (NAM) is Socomec's organization overseeing all operations in North America.
About This Role
The Strategic Account Manager is responsible for developing, managing, and growing key customer relationships that are critical to the organization's long-term revenue and market position. This role ensures alignment between customer strategic objectives and company capabilities, driving account growth, profitability, and customer satisfaction. The Strategic Account Manager acts as a cross-functional leader, coordinating sales, technical, and service teams to deliver integrated solutions and strengthen the company's position within targeted strategic accounts.
Key Responsibilities And Accountabilities
  • Develop and execute strategic account plans aligned with revenue growth and long-term market positioning.
  • Own and grow key accounts by building strong relationships with executive stakeholders and decision-makers.
  • Identify and drive new business opportunities within existing accounts and target prospects.
  • Lead cross-functional coordination (sales, product, engineering, service) to deliver integrated solutions.
  • Build, manage, and maintain accurate sales pipeline and forecasts.
  • Develop and present technical and commercial proposals including specifications, pricing, and value positioning.
  • Monitor customer strategies, market trends, and competitor activity to identify risks and opportunities.
  • Act as the primary customer advocate internally, translating customer requirements into product and service priorities.

Essential Qualifications, Experience, And Skills
  • Bachelor's degree in Electrical Engineering or Business Management
  • Minimum 10 years' experience in Sales, Key Account Management, or Business Development within the electrical market.
  • Demonstrated network and prior influential experience in the data center infrastructure business.
  • Experience implementing sales strategies and standards for the industrial electrical market.
  • International project management experience is a plus.
  • Prior success with digital sales or digital selling techniques.
  • Deep knowledge of Electrical Products in the Datacenter Industry (UPS, PDU, STS, RPP, Transformers, BESS, etc)
  • Strong analytical mindset and business acumen for specification activities.
  • Excellent presentation and negotiation skills.
  • Proven track record of consistently meeting or exceeding sales goals.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  • Ability to work independently with minimal supervision while effectively communicating key performance indicators, goals, and results.
  • Excellent written and verbal communication, interpersonal, and networking skills.
  • Experience with CRM software (e.g., Salesforce).
  • Strong judgment and decision-making abilities.
  • Ability to prepare and manage complex schedules for sales and marketing activities.
  • Strong leadership and communication.
  • Self-starter able to define new processes.
  • Ability to collaborate cross-functionally (Sales, Marketing, Engineering).

Additional Specific Requirements
  • Valid driver's license and ability to travel regularly; must maintain a valid passport for international travel.
  • Fully remote role within a home office environment

Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
All applications are reviewed directly by the Socomec North America Talent Acquisition team and other human reviewers. No automated or AI-based systems are used to make decisions in the application review process.
We thank all those who apply. However, only those candidates selected for an interview will be contacted.
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