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Datacenter Operations Manager Jobs in Massachusetts

Cooley

Senior Datacenter and Cloud Engineer

Boston, MA

$113K - $155K/yr

... join the DevOps team. Position summary: The Senior Data Center and Cloud Engineer ("DCE") is ... Work with stakeholders, management, and subject matter experts to develop and implement technology ...

Cooley LLP

Senior Datacenter and Cloud Engineer

Boston, MA

$113K - $155K/yr

... join the DevOps team. Position summary: The Senior Data Center and Cloud Engineer ("DCE") is ... Work with stakeholders, management, and subject matter experts to develop and implement technology ...

VEIR

Principal Electrical & Compliance Engineer

Woburn, MA

$152K - $186K/yr

Reporting to the Sr. Manager - Superconducting Systems, this individual will own the interface ... datacenter installation, commissioning and operations requirements Connector & Component Design

VEIR

Principal Electrical & Compliance Engineer

Woburn, MA · On-site

$152K - $186K/yr

Reporting to the Sr. Manager - Superconducting Systems, this individual will own the interface ... datacenter installation, commissioning and operations requirements Connector & Component Design

InterSystems

Network Engineer

Boston, MA · Hybrid

Role Summary The Network Engineer is responsible for the design, implementation, and operation of network infrastructure supporting Managed Services platforms across cloud and datacenter environments.

Publicis Groupe Holdings B.V

Devops Architect

Boston, MA · On-site

$71.75 - $94.50/hr

... Kubernetes, Docker Datacenter, etc.) * Champion security by injecting it into the existing ... Azure/AWS provisioning, configuration management, storage management, network management, and ...

Publicis Groupe Holdings B.V

Devops Architect

Boston, MA

$71.75 - $94.50/hr

... Kubernetes, Docker Datacenter, etc.) * Champion security by injecting it into the existing ... Azure/AWS provisioning, configuration management, storage management, network management, and ...

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Datacenter Operations Manager information

What are some common challenges faced by Datacenter Operations Managers, and how can they be addressed?

Datacenter Operations Managers often encounter challenges such as maintaining uptime during equipment failures, managing rapid scaling demands, and ensuring robust security protocols. To address these, managers typically implement detailed incident response plans, invest in staff cross-training, and coordinate closely with IT and security teams. Proactive monitoring, regular maintenance schedules, and clear communication channels are also essential for minimizing downtime and ensuring compliance with industry standards.

What is the difference between Datacenter Operations Manager vs Data Center Technician?

AspectDatacenter Operations ManagerData Center Technician
CredentialsTypically requires management experience, certifications like Cisco CCNA, CompTIA Server+Often requires technical certifications such as CompTIA A+, Network+, or vendor-specific training
Work EnvironmentOversees data center operations, manages teams, plans infrastructure upgradesPerforms hardware installation, troubleshooting, and maintenance tasks
Employer & Industry UsageUsed by data center and IT service providers for operational oversightCommonly employed in data centers, telecom, and enterprise IT facilities for technical support

The Datacenter Operations Manager focuses on overseeing overall data center operations, managing teams, and strategic planning. In contrast, the Data Center Technician handles hands-on technical tasks like hardware setup and troubleshooting. Both roles are essential but differ in scope and responsibilities within the data center environment.

What does a Datacenter Operations Manager do?

A Datacenter Operations Manager is responsible for overseeing the daily operations and maintenance of data center facilities. This includes ensuring the reliability, security, and efficiency of all hardware, software, and network systems within the data center. They manage staff, coordinate with other IT teams, handle incident response, and ensure compliance with industry standards and regulations. Their role is crucial for minimizing downtime, optimizing performance, and supporting the business's IT infrastructure needs.

What are the key skills and qualifications needed to thrive as a Datacenter Operations Manager, and why are they important?

To thrive as a Datacenter Operations Manager, you need a strong background in IT infrastructure, systems administration, and facility management, often supported by a degree in computer science or a related field. Familiarity with data center management tools, monitoring systems, and certifications such as ITIL or Data Center Certified Associate (DCCA) is commonly required. Strong leadership, problem-solving, and communication skills are crucial for managing teams, coordinating with stakeholders, and ensuring operational continuity. These competencies are vital for maintaining uptime, optimizing performance, and safeguarding critical business data and services.
Datacenter Operations Manager jobs near you
Infrastructure Engineer II (Data Center Operations)

Infrastructure Engineer II (Data Center Operations)

Bullhorn

Boston, MA • On-site, Remote

$116K - $152K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Bullhorn rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

103rd of 192 rated software companies

Job description

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
About the role
We are looking for an Infrastructure Engineer II with deep hands-on experience in enterprise datacenter operations, server and storage administration, and physical infrastructure management. This is a mid-level contributor role within Bullhorn's Technical Operations team, responsible for owning complex infrastructure domains across our global on-premises datacenters and hybrid cloud connectivity in a supporting capacity.
A typical day might include...
Datacenter & Infrastructure Operations
  • Maintain Bullhorn's standard SLA for infrastructure and system uptime at 99.95%+, proactively identifying risks and driving mitigation before they impact production.
  • Serve as an escalation point for hardware failure and infrastructure incidents, resolving complex issues beyond L1 scope and developing repeatable diagnostic approaches for the team.
  • Manage critical production incidents independently, coordinating cross-functional response across engineering, operations, and vendor stakeholders where required.
  • Oversee datacenter inventory strategy and spares depot management, ensuring readiness for rapid hardware replacement across global sites.
  • Ensure datacenter facilities are maintained to a high standard, with all scheduled maintenance planned and executed in a timely manner.

Technical Operations
  • Administer Linux (RHEL/CentOS, Debian) and Windows Server environments across large, distributed datacenter infrastructure.
  • Manage enterprise SAN and NAS platforms (iSCSI, FCP, CIFS, NFS), including capacity planning, performance tuning, and storage array lifecycle management.
  • Administer server hardware platforms, chassis management systems, and hypervisor environments at datacenter scale.
  • Independently lead infrastructure maintenances to maintain uptime SLA's inline with change management maintenance windows.
  • Maintain Infrastructure Asset Management systems with accurate, forward-looking records of hardware assets across all global sites.
  • Apply monitoring and observability tooling to maintain unified visibility across on-premises and hybrid infrastructure environments.

Project Management & Collaboration
  • Independently lead medium-to-large datacenter infrastructure projects from scoping through delivery, managing timelines, resources, and stakeholder communications.
  • Maintain vendor relationships for enterprise hardware and services, including turn-up coordination, maintenance planning, escalated troubleshooting, and RMA processes.
  • Produce high-quality technical documentation including architecture diagrams, runbooks, testing plans, and project plans.
  • Identify and champion continual improvement initiatives, developing business cases for operational efficiency gains and driving them through to implementation.
  • Mentor Junior team members, sharing technical knowledge and elevating the team's overall diagnostic and operational capability.
  • Participate in on-call responsibilities on a rotating basis.

This job might be a fit if...
  • You have 7+ years of hardware administration, systems troubleshooting, and infrastructure engineering experience in a datacenter environment.
  • You have a Bachelor's Degree or equivalent experience required.
  • You have advanced proficiency in Linux (RHEL/CentOS, Debian) and Windows Server administration.
  • You have a deep expertise in SAN and NAS technologies (iSCSI, FCP, CIFS, NFS) and enterprise storage array management.
  • You have a strong understanding of TCP/IP networking and administration of enterprise network devices across datacenter fabrics.
  • You have proven experience with server hardware platforms, chassis management, and hypervisor administration at datacenter scale.
  • You have working knowledge of public cloud infrastructure (AWS, Azure, GCP) and hybrid connectivity in support of on-premises environments.
  • You have proven experience leading infrastructure projects and maintaining vendor relationships independently.
  • You have experience in a SaaS and/or high-volume production datacenter environment, strongly preferred.
  • You are ok with traveling to data centers up to 1 or 2 weeks in a row, as frequently as 1x per quarter.
  • You are comfortable with a work week, preferably from Friday to Tuesday (Wednesday/Thursday off). This is strongly preferred.
  • You have a CCNA, or CompTIA Network+ certification, strongly preferred
  • You have ITIL and SOC experience strongly preferred

The annual base salary range for this position is $80,969 - $106,272. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.
Compensation and Transparency Statement
The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.
What we offer...
  • Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
  • Unlimited Planned Paid Time Off
  • Global Mental Health Support
  • On-Demand Learning & Development
  • Quarterly paid volunteer days
  • Lucrative Employee Referral Program (eligible for prior to your first day)
  • Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

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