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Database Support Jobs in Massachusetts (NOW HIRING)

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Database Support information

See Massachusetts salary details

$30.6K

$79.7K

$96.1K

How much do database support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for database support in Massachusetts is $79,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $95,000.00 per year, depending on experience, location, and employer.

What is a database support?

A Database Support job involves maintaining, troubleshooting, and optimizing databases to ensure efficient performance and security. Professionals in this role assist users, resolve database issues, and implement updates or backups as needed. They also monitor database performance, manage access permissions, and ensure data integrity. The role requires knowledge of database management systems (DBMS) like SQL Server, MySQL, or Oracle. Strong problem-solving skills and attention to detail are essential for success in this position.

What does a database support do?

In a Database Support role, your daily tasks often include monitoring database performance, addressing user-reported issues, running routine backups, and performing data restoration when necessary. You may also assist with database upgrades, apply security patches, and ensure that data is protected against loss or breaches. Collaboration with application developers and system administrators to optimize database queries and troubleshoot problems is common. This position requires attention to detail and responsiveness, as even minor issues can have a significant impact on business operations.

What are the key skills and qualifications needed to thrive in database support, and why are they important?

To thrive as a Database Support professional, you need a solid understanding of database management systems (DBMS), SQL querying, troubleshooting, and data integrity best practices, often supported by a degree in computer science or related certification. Familiarity with tools such as Oracle, MySQL, Microsoft SQL Server, and knowledge of backup and recovery solutions are highly valued, and certifications like Oracle Certified Associate or Microsoft Certified: Azure Database Administrator are beneficial. Strong analytical thinking, effective communication, and the ability to work collaboratively under pressure are important soft skills for this role. These competencies ensure smooth database operations, minimize downtime, and support both end-users and technical teams efficiently.

What are popular job titles related to Database Support jobs in Massachusetts?

For Database Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Database Support jobs in Massachusetts look for?

The top searched job categories for Database Support jobs in Massachusetts are:

Database Support jobs near you
Infographic showing various Database Support job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $79,667 per year, or $38.3 per hour.

Application Support & Development Engineer

PB consulting

Saugus, MA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking an experienced Application Support & Development Engineer to support and enhance enterprise applications used across Health Sciences, Translational Sciences, and Development. The ideal candidate will have strong experience in application support, database administration, Azure infrastructure, production support, and application onboarding. This role will work closely with infrastructure, security, architecture, and business teams to ensure applications are reliable, secure, and aligned with enterprise technology standards.

Key Responsibilities
  • Provide application maintenance, administration, and production support for scientific and enterprise applications.
  • Lead managed services oversight by coordinating vendor-delivered application support and operational services.
  • Install, configure, patch, upgrade, deploy, and validate applications and supporting databases.
  • Support Azure-based environments, including application servers, storage, networking, backups, file shares, and environment readiness.
  • Evaluate new application requests and enhancements by assessing architecture, infrastructure, security, IAM, database, integration, compliance, and operational requirements.
  • Prepare technical assessments, solution recommendations, and documentation for Technology Solution Board reviews.
  • Coordinate application onboarding with Enterprise Architecture, Infrastructure, Security, and Operations teams.
  • Troubleshoot production issues, manage incident resolution, and coordinate responses for critical (P1) support incidents.
  • Collaborate with IAM teams to implement automated user provisioning and de-provisioning where applicable.
  • Develop and maintain operational documentation, runbooks, support procedures, and knowledge articles.
  • Monitor vendor performance, SLA compliance, incident trends, and recommend continuous service improvements.
  • Communicate project status, risks, technical issues, and recommendations to business stakeholders and IT leadership.
Required Skills & Qualifications
  • 5+ years of experience in application support, application administration, or production support.
  • Hands-on experience with application installation, configuration, upgrades, patching, deployment, and troubleshooting.
  • Strong experience supporting Windows and/or Linux-based enterprise applications.
  • Experience with database administration and support (SQL Server, Oracle, PostgreSQL, or similar).
  • Working knowledge of Microsoft Azure, including Azure Portal, virtual machines, storage, networking, backups, and infrastructure services.
  • Experience reviewing and onboarding enterprise applications within corporate IT environments.
  • Understanding of enterprise architecture, security, IAM, infrastructure, and operational support processes.
  • Experience managing vendors and ensuring SLA compliance.
  • Strong problem-solving, documentation, and communication skills.
  • Ability to work in cross-functional teams supporting business-critical applications.
Preferred Qualifications
  • Experience supporting scientific, laboratory, bioinformatics, or pharmaceutical applications.
  • Knowledge of protein analysis, mass spectrometry, scientific data management, or translational sciences platforms.
  • Familiarity with ITIL processes, change management, and release management.
  • Experience with automation for application deployment or user provisioning.
  • Exposure to regulated environments such as life sciences or healthcare is preferred.

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