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Data Support Engineer Jobs (NOW HIRING)

SingleStore-LinkedIn

Support Engineer

New York, NY

Position Overview Our customers are at the forefront of some of the most interesting data in the ... Our Support Engineers are constantly learning a wide range of customer systems and technical ...

VAST Data

Customer Support Engineer

San Francisco, CA · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Anthropic

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... SQL proficiency for querying logs and usage data to investigate issues * Comfort with command line ...

VAST Data

Customer Support Engineer

Manhattan, NY · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

VAST Data

Customer Support Engineer

New York, NY · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

VAST Data

Customer Support Engineer

Lehi, UT · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

VAST Data

Customer Support Engineer

San Jose, CA · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Konik

Product Support Engineer

Saint Paul, MN · On-site

$30 - $55/hr

Collaborate with engineering, publications, and cross-functional teams to ensure data integrity ... Support technical writers and artists in creating accurate maintenance manuals. * Participate in ...

Apple

Support Engineer

Austin, TX · On-site

This role spans the full DI tech stack, supporting data science and AI insights workflows, full-stack web engineering, and the triage and escalation pipelines that keep our systems reliable and our ...

Fable

Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

The Role As Fable's first Support Engineer, you will own the end-to-end technical support ... Support customers with API integrations, SSO/SAML setup, data ingestion pipelines, and security ...

AmNet Services, Inc.

Our founders are hardcore telecommunications engineers with combined 200 + years of experience in ... We specialize in design, deployment, optimization, and support of these Networks. Whether an off ...

The Trade Desk

Support Engineer

Irvine, CA · On-site

Are you interested in working with big data? Do you want to push the edges of scale and responsiveness? It does not get much bigger or faster than this ! We are looking to hire a Support Engineer who ...

VibeIQ Inc.

Support Engineer

Boston, MA · On-site

As a Support Engineer, you'll be an important part of our Customer Success team, and more ... Diagnose and troubleshoot issues across VibeIQ's platform related to user workflows, product data ...

Snap-on Inc

Support Engineer

Kenosha, WI

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and ... Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes ... Strong collaboration across engineering, product, and support teams

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All JobsData Support Engineer Jobs

Data Support Engineer information

See salary details

$44.5K

$129.7K

$177.5K

How much do data support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for data support engineer in the United States is $129,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,500.00 and $137,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a data support engineer?

To thrive as a Data Support Engineer, you need a solid background in database management, SQL, data analysis, and troubleshooting, often supported by a degree in computer science or a related field. Familiarity with database systems (like MySQL, PostgreSQL, or Oracle), data analytics tools, and ticketing or monitoring platforms is typically required. Strong problem-solving abilities, attention to detail, and effective communication help you excel in responding to user issues and collaborating with technical teams. These skills ensure timely resolution of data-related problems and contribute to the reliability and efficiency of organizational data systems.

What is the difference between Data Support Engineer vs Data Analyst?

AspectData Support EngineerData Analyst
Required CredentialsBachelor's in CS, IT, or related field; certifications like Microsoft Certified Data AnalystBachelor's in Statistics, Math, or related; often certifications like Microsoft Data Analyst Associate
Work EnvironmentTechnical support teams, data infrastructure, troubleshooting data systemsData visualization, reporting, data interpretation in business settings
Employer & Industry UsageTech companies, data-driven organizations, IT departmentsMarketing, finance, healthcare, consulting firms

While both roles involve working with data, Data Support Engineers focus on maintaining and troubleshooting data systems and infrastructure, ensuring data availability and integrity. Data Analysts primarily interpret data to generate insights and support decision-making. The roles often overlap in technical skills but differ in their core responsibilities and focus areas.

How do data support engineers typically collaborate with data analysts and software developers to resolve technical issues?

Data Support Engineers often act as a bridge between technical teams, such as data analysts and software developers, to troubleshoot and resolve data-related issues. They work closely with analysts to understand data discrepancies, validate data pipelines, and ensure data integrity. Simultaneously, they collaborate with developers to address bugs in data infrastructure or optimize system performance, frequently participating in cross-functional meetings or ticketing workflows. This collaborative environment not only helps them resolve issues efficiently but also offers continuous learning through exposure to a variety of technical challenges.

What is a data support engineer?

Data Support Engineers are technical professionals who specialize in maintaining, troubleshooting, and optimizing data systems and infrastructure. They work to ensure data pipelines, databases, and related tools function smoothly, assisting both internal teams and clients with data issues. Their responsibilities often include monitoring data flows, resolving system errors, and collaborating with data engineers or analysts to implement improvements. Data Support Engineers play a critical role in maintaining data quality and availability in organizations that rely heavily on data-driven processes.
More about Data Support Engineer jobs
What states have the most Data Support Engineer jobs? States with the most job openings for Data Support Engineer jobs include:
What job categories do people searching Data Support Engineer jobs look for? The top searched job categories for Data Support Engineer jobs are:
Data Support Engineer jobs near you
Infographic showing various Data Support Engineer job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 4% Part Time, and 17% Contract. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $129,716 per year, or $62.4 per hour.

Support Engineer

SingleStore-LinkedIn

New York, NY

Full-time

Posted 8 days ago

Job description

Position Overview
Our customers are at the forefront of some of the most interesting data in the world, using SingleStore to push the boundaries every day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject matter experts on the frontlines of critical customer issues.
This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host-related configurations, and diagnose SQL query behavior, all in the name of resolving complex database issues. Our Support Engineers are constantly learning a wide range of customer systems and technical concepts and are thrilled by the new and exciting challenges that they encounter on a regular basis.
To accurately identify the source and solution of an issue, this team will take the time to learn about the customer's business and systems while helping to improve their fundamental SingleStore and database operational knowledge. This often requires additional research and time spent on learning new technologies and tools outside of SingleStore while also being deeply engaged with multiple departments including development teams, query performance engineering, product management, infrastructure SREs, etc.
Required Hours:
  • Working hours: 8:00 AM ET - 6:00 PM ET
  • This is a weekend support role with a 4-day workweek, scheduled from Thursday through Sunday.
  • The role consists of four 10-hour shifts per week.
  • Monday, Tuesday, and Wednesday are designated days off.
  • Participation in the on-call rotation is required, which may include weekends and holidays.
What you'll do:
  • Provide email and live technical support to our enterprise customers, acting as the first line of defense for complex technical issues, bug diagnosis, or resolving critical outages.
  • Identify and reproduce product issues, perform QA, and submit formal bug reports or feature requests to the appropriate Engineering team.
  • Collaborate closely with software developers, sales engineers, and technical account managers to keep all teams up to date with current issues a customer may be facing.
  • Work to streamline and improve various Support and Engineering processes and tools, author new internal run-books or public documentation, and help the team continually improve efficiency and effectiveness.
  • Ensure customers have a positive support experience during every interaction.
Your Experience:
  • 4+ years of advanced customer-facing technical support experience.
  • Experience with MySQL or MySQL-like (MariaDB, Aurora, etc) database and SQL Query Optimization.
  • A solid sysadmin/QA/Testing skill set. That means you are comfortable testing software and finding its limits, hands-on with Linux, checking utilization of system I/O, measuring network throughput, and are comfortable navigating large log files. Familiarity with Kubernetes and past Testing/QA experience.
  • Experience with a scripting or coding language. Whether it's Python, Bash, or Go, you should have a go-to solution for quick and dirty problem-solving and be able to navigate through our code base.
  • Familiarity with distributed systems and AWS/GCP. You understand how organizations deploy and maintain distributed applications and services across multiple machines Bonus points for knowing how to analyze them for performance bottlenecks and remove single points of failure.
  • Strong written and verbal English communication skills. Have the ability to explain technical concepts to a wide range of end-users.

About us:
SingleStore delivers the cloud-native database with the speed and scale to power the world's data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we're proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. 
For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

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