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Data Support Engineer Jobs (NOW HIRING)

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... Use ticket data, recurring issue patterns, and employee feedback to improve support workflows ...

Support Engineer 1

$40K - $56K/yr

The Data Innovations Support Engineer 1 provides high quality, world class technical support to Data Innovations' customers and Business Partners on our software products, services and general ...

Support Engineer

Kirkland, WA · On-site

$86K - $129K/yr

Perform deep-dive data troubleshooting and statistical analysis of captured customer data when ... Engineers * Maintain and update support cases within our CRM tracking system (Salesforce.com) * On ...

Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

The Role As Fable's first Support Engineer, you will own the end-to-end technical support ... Support customers with API integrations, SSO/SAML setup, data ingestion pipelines, and security ...

Data Platform Engineer II

Needham, MA · On-site

$124K - $149K/yr

Required : • 3+ years of experience in a technical role (Data Support, DevOps, or DBA) • Strong understanding of relational databases (RDBMS) and SQL • Experience or exposure to Azure data ...

Data Platform Engineer II

Needham, MA · On-site

$124K - $149K/yr

Required : • 3+ years of experience in a technical role (Data Support, DevOps, or DBA) • Strong understanding of relational databases (RDBMS) and SQL • Experience or exposure to Azure data ...

Support Engineer

$97K - $130K/yr

We're a privacy-first data platform that helps healthcare organizations use modern marketing and ... Who We're Looking For We're looking for a Support Engineer who thrives at the intersection of ...

Our founders are hardcore telecommunications engineers with combined 200 + years of experience in ... We specialize in design, deployment, optimization, and support of these Networks. Whether an off ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Amazon is seeking a Support Engineer to join our Amazon Alexa data team. This role focuses on Large Language Model (LLM) and identifying improvements to the customer experience, primarily in the area ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

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Data Support Engineer information

See salary details

$44.5K

$129.7K

$177.5K

How much do data support engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for data support engineer in the United States is $129,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,500.00 and $137,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Data Support Engineer, and why are they important?

To thrive as a Data Support Engineer, you need a solid background in database management, SQL, data analysis, and troubleshooting, often supported by a degree in computer science or a related field. Familiarity with database systems (like MySQL, PostgreSQL, or Oracle), data analytics tools, and ticketing or monitoring platforms is typically required. Strong problem-solving abilities, attention to detail, and effective communication help you excel in responding to user issues and collaborating with technical teams. These skills ensure timely resolution of data-related problems and contribute to the reliability and efficiency of organizational data systems.

Is a data engineer a high paying job?

Data engineers typically earn high salaries due to their specialized skills in building and maintaining data pipelines, working with tools like SQL, Python, and cloud platforms. Compensation varies by experience, location, and industry, but overall, data engineering is considered a well-paying profession in the tech field.

What is the difference between Data Support Engineer vs Data Analyst?

AspectData Support EngineerData Analyst
Required CredentialsBachelor's in CS, IT, or related field; certifications like Microsoft Certified Data AnalystBachelor's in Statistics, Math, or related; often certifications like Microsoft Data Analyst Associate
Work EnvironmentTechnical support teams, data infrastructure, troubleshooting data systemsData visualization, reporting, data interpretation in business settings
Employer & Industry UsageTech companies, data-driven organizations, IT departmentsMarketing, finance, healthcare, consulting firms

While both roles involve working with data, Data Support Engineers focus on maintaining and troubleshooting data systems and infrastructure, ensuring data availability and integrity. Data Analysts primarily interpret data to generate insights and support decision-making. The roles often overlap in technical skills but differ in their core responsibilities and focus areas.

What is a data support engineer?

A data support engineer is responsible for maintaining, troubleshooting, and optimizing data systems and infrastructure. They often work with databases, data pipelines, and tools like SQL, Python, or cloud platforms to ensure data integrity and availability. Strong problem-solving skills and knowledge of data management are essential for this role.

How do Data Support Engineers typically collaborate with data analysts and software developers to resolve technical issues?

Data Support Engineers often act as a bridge between technical teams, such as data analysts and software developers, to troubleshoot and resolve data-related issues. They work closely with analysts to understand data discrepancies, validate data pipelines, and ensure data integrity. Simultaneously, they collaborate with developers to address bugs in data infrastructure or optimize system performance, frequently participating in cross-functional meetings or ticketing workflows. This collaborative environment not only helps them resolve issues efficiently but also offers continuous learning through exposure to a variety of technical challenges.

What engineers make $500,000?

Senior data support engineers with extensive experience, advanced skills in data management, and proficiency in tools like SQL, Python, or cloud platforms can reach salaries of $500,000 or more, especially in high-demand industries or senior leadership roles. Achieving this level often requires years of experience, specialized certifications, and a strong track record of managing complex data systems.

What are Data Support Engineers?

Data Support Engineers are technical professionals who specialize in maintaining, troubleshooting, and optimizing data systems and infrastructure. They work to ensure data pipelines, databases, and related tools function smoothly, assisting both internal teams and clients with data issues. Their responsibilities often include monitoring data flows, resolving system errors, and collaborating with data engineers or analysts to implement improvements. Data Support Engineers play a critical role in maintaining data quality and availability in organizations that rely heavily on data-driven processes.

Is AI replacing data engineers?

AI is transforming the role of data engineers by automating routine tasks such as data cleaning and integration, but it does not fully replace the need for skilled professionals who design data architectures, manage pipelines, and ensure data quality. Data engineers continue to be essential for building and maintaining complex data systems, especially in environments requiring customization and oversight of AI tools. Proficiency in programming, cloud platforms, and data modeling remains important for the role.
More about Data Support Engineer jobs
What states have the most Data Support Engineer jobs? States with the most job openings for Data Support Engineer jobs include:
What job categories do people searching Data Support Engineer jobs look for? The top searched job categories for Data Support Engineer jobs are:
Infographic showing various Data Support Engineer job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 55% Full Time, 32% Part Time, 2% Temporary, and 7% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $129,716 per year, or $62.4 per hour.
Support Engineer

Support Engineer

Robinhood

Westlake, TX • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago


Job description

Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable technology support across offices and distributed teams. The team reduces technical friction through responsive support, clear processes, and reliable onsite experiences. The team partners closely with Workplace, Customer Experience, Corporate Engineering, Corporate Applications, Corporate Security, and Learning & Development teams to support employee productivity. This role will help improve the technology experience for employees in Westlake and across Robinhood!
As a Support Engineer, you will serve as the primary onsite technology support partner for Robinhood's Westlake office. You will support daily ticket delivery, troubleshoot MacOS, Windows, iOS, Android, AV, SaaS, MDM, VPN, and access-related issues, and help employees get the most from the tools they use every day. You will also contribute to process improvements, knowledge management, and AI-enabled support workflows that reduce repeat issues and improve resolution quality. This role is a strong fit for someone who enjoys direct employee support, clear documentation, and close partnership with a distributed technical team.
This role is based in our Westlake, TX office, with in-person attendance expected 5 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you'll do
  • Provide Tier 1 and Tier 2 support for Robinhood employees, including queue triage, troubleshooting, onboarding, offboarding, and onsite technology support.
  • Serve as the primary Support Engineering presence for the Westlake office, including AV support, return-to-office technology needs, and onsite events.
  • Troubleshoot and support MacOS, Windows, iOS, Android, Google Workspace, Okta, Slack, 1Password, MDM tools, Zscaler, Jira Service Management, and ServiceNow.
  • Use ticket data, recurring issue patterns, and employee feedback to improve support workflows, documentation, and knowledge resources.
  • Help operationalize AI-enabled support tools, including Gemini, Claude, ChatGPT, or similar tools, to improve response quality, ticket deflection, and internal support processes.
What you bring
  • 2+ years of relevant experience in IT support, support engineering, help desk, workplace technology, or a related technical support role.
  • Experience supporting MacOS, Windows, iOS, Android, SaaS tools, MDM platforms, VPN tools, and IT service management systems such as Jira Service Management or ServiceNow.
  • Experience using AI tools such as Gemini, Claude, ChatGPT, or similar tools to improve workflows, documentation, troubleshooting, or support quality.
  • Strong communication, organization, and employee support skills, including experience helping users through technical issues with clarity and care.
  • Ability to work independently as an onsite support representative while staying closely connected with distributed peers across Support Engineering, Systems, Corporate Applications, Operations, Corporate Security, Workplace, Customer Experience, and Learning & Development.
What we offer
  • Challenging, high-impact work to grow your career.
  • Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
  • Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
  • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  • Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$42.50-$50 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$37.40-$44 USD
Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
$33.20-$39 USD
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work-welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.