Data Processing Manager Jobs in Hickory, NC (NOW HIRING)

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Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

Role Overview

You will act as a subject matter expert within the Item Coding & Placement team, driving the highest standards of quality and efficiency in the delivery of Circana services. Your work will ensure alignment with marketplace demands and business requirements.

Data Input Team is one of the most impactful teams inside Operation in Circana focusing on item classification. This role requires meticulous planning, proactive communication, and the timely execution of all item coding and placement tasks, consistently meeting the quality standards defined by our SLAs.

Success in this position depends on demonstrating strong planning and execution skills, a systems-thinking mindset, and excellent problem-solving capabilities driving high quality and high efficiency for our clients (Internal and externals)

Job Responsibilities

• Plan, coordinate, and execute all item coding and placement activities with accuracy and timeliness
• Ensure all deliverables meet or exceed quality standards as defined by internal SLAs to achieve company, department, team and personal objectives.
• Apply meticulous planning and strong organizational skills to manage workloads effectively
• Maintain proactive and clear communication with relevant stakeholders throughout the production process
• Identify, analyze, and resolve issues using a structured, problem-solving approach
• Continuously seeking opportunities to improve processes and enhance operational efficiency
• To participate in projects to implement new products, services and processes.
• Act as the SPOC for other business functions providing input to client proposals & meetings as appropriate

Measures of success

• Consistent achievement of SLA targets for timeliness and quality
• High accuracy rates in item coding and placement outputs
• Reduction in rework, errors, and escalations
• Effective prioritization and delivery of tasks and projects within deadlines
• Positive feedback from internal and external stakeholders
• Demonstrated contribution to process improvements and efficiency gains
• Effective use of systems for managing BAU and projects.

Requirements

Must have:

• Strong planning, organizational, and execution skills
• System-thinking mindset with high attention to detail
• Highly self-motivated, accountable and committed person
• Excellent analytical and problem-solving abilities
• Effective communication and stakeholder management skills
• Ability to manage multiple priorities and work under tight deadlines
• Proficiency in relevant tools and systems (e.g., Excel, data processing platforms, or internal coding systems)
• English B2, both written and spoken

Nice to Have:

• Bachelor’s degree or equivalent experience preferred
• Proven experience in data operations or a related field

Circana Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location: This position can be located in Madrid working from office one day per week.

Commitment to diversity, fairness, and equality

Circana in Spain is an equal opportunity employer and prides itself on providing equal employment opportunities to all job seekers. We are actively committed to ensuring that no person is discriminated against based on age, disability, gender reassignment, marital or marital status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Fairness and diversity are at the heart of our recruitment policy because we believe they encourage creativity and efficiency, which in turn increases performance and productivity. Therefore, all other things being equal in terms of qualifications and competencies for the position, the candidate of the under-represented sex at that level will have access to the position. We strive to reflect on the society in which we live, while maintaining the image of our clients.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

The anticipated application deadline for this position is August 31st.

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.
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