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Dss Support Jobs (NOW HIRING)

Tyndale

Security and Compliance Engineer

Houston, TX · Hybrid

Support PCI DSS, SOC 2 Type 2, cyberinsurance, and vendor risk activities through evidence collection, control testing, gap tracking, and remediation follow-up. * Provide security oversight for ...

Yochana

FSO/DSS Specialist

Raleigh, NC · On-site

FSO/DSS Specialist (MAC & Windows Troubleshooting) Location- Raleigh, NC (Onsite) Type ... Contract This role will be to provide overall hardware/software support to employees and incoming ...

ATC Philadelphia

Direct Support Staff, DSS

Harrisburg, PA · On-site

$14 - $17/hr

A Direct Support Professional (DSP) provides direct care service to individuals who are developmentally and/or physically challenged. The work involves providing specialized care and training in all ...

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DSS Support information

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$15

$39

$70

How much do dss support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for dss support in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DSS Support specialist?

To thrive as a DSS Support specialist, you need strong analytical skills, problem-solving abilities, and a background in information systems or computer science, often supported by relevant certifications or a degree. Familiarity with decision support systems (DSS), database management tools, and business intelligence software is typically required. Excellent communication, troubleshooting skills, and adaptability help you collaborate effectively with users and resolve technical issues efficiently. These skills ensure reliable system operation, informed decision-making, and optimal support for organizational goals.

What is a DSS Support?

DSS Support roles refer to positions that provide assistance and technical support for Decision Support Systems (DSS) within an organization. These professionals help users interpret data, troubleshoot issues, and ensure that the DSS software and tools are functioning effectively. Their responsibilities often include training staff, maintaining system documentation, and collaborating with IT and business teams to improve decision-making processes. DSS Support is crucial for organizations that rely on data-driven insights to guide strategy and operations.

What are some typical challenges faced by DSS Support staff, and how can they be addressed?

DSS Support staff often encounter challenges such as managing high caseloads, navigating complex regulations, and handling sensitive client situations. To address these, strong organizational skills and clear communication with both clients and colleagues are essential. Regular training and collaboration with experienced team members can help staff stay updated on policy changes and best practices, while peer support and supervision can provide guidance for difficult cases. These strategies help ensure effective service delivery and staff well-being.

What is the difference between Dss Support vs Help Desk Technician?

AspectDss SupportHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI-CSR
Work EnvironmentTechnical support, troubleshooting, system maintenanceCustomer service, troubleshooting, user support
Industry UsageIT, healthcare, financeIT, retail, telecommunications

While both roles involve technical support, Dss Support typically focuses on system and software troubleshooting within specific industries, often requiring certifications like ITIL. Help Desk Technicians primarily handle user inquiries and basic troubleshooting, often in customer-facing environments. Understanding these differences helps organizations assign the right support personnel for their needs.

More about DSS Support jobs
What cities are hiring for Dss Support jobs? Cities with the most Dss Support job openings:
What states have the most Dss Support jobs? States with the most job openings for Dss Support jobs include:
What job categories do people searching Dss Support jobs look for? The top searched job categories for Dss Support jobs are:
DSS Support jobs near you
Infographic showing various Dss Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Intake Center Program Associate - (Full Time time) $18.50/hour

Catholic Charities of Onondaga County

Syracuse, NY • On-site

$18.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Thrive and Change Lives

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

 

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion


The Intake Center Program Associate will facilitate the transport of individuals and families to shelter. Conduct initial

diversion/intake screening prior to contacting 211 to verify homelessness eligibility of individuals and families. Support the quarantine placement of COVID individuals and families in DSS-contracted hotel. They will respond to all incoming calls from clients and/or providers, while completing a diversion screening with walk-in clients prior to calling 211 to confirm homelessness

eligibility. They will pick up clients and transport them to the appropriate shelter as determined by 211/DSS. Support quarantine of COVID clients through proper documentation prior to their hotel

placement, transportation to quarantine, and providing food, hygiene items, hotel rules. Work with designated hotel agencies/shelters to provide a warm client hand off. Maintain and update transportation logs and documentation via shift notes. Communicate with other shift Program Associates/Caseworkers/admin as needed. Ensure there is adequate staffing prior to leaving a shift. Observes all safety rules and regulations including use of personal protective equipment. Maintain guidelines established by the funding sources and Catholic Charities of Onondaga County policies and procedures.

This is a Full Time Position at 35 Hours a Week. Pay is $18.50 Per Hour.


Education and/or Experience Required at Entry:

  • H.S. Diploma or G.E.D. with up to three (3) years relevant experience or an equivalent combination of education and relevant experience.
  • Experience working with homeless population preferred.

Working Conditions and Environment/Physical Demands:

  • Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals.
  • Mobility sufficient to work in an office environment. Manual dexterity sufficient to operate office equipment including machines.

Licenses/Certificate/Clearances:

  • Valid N.Y.S. Driver’s License,
  • N.Y.S. Central Registry clearance.

Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law. 

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