ZipRecruiter

Log In

1

Cyoc Jobs (NOW HIRING)

G2IT

Cyber Operations Center (CYOC) position

O Fallon, IL · On-site

$72K - $77K/yr

Cyber Operations Center (CYOC) position Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Swing Travel: No Minimum Clearance Required: Secret Potential for Remote ...

G2IT

Cyber Operations Center (CYOC) position

O Fallon, IL · On-site

$72K - $77K/yr

Cyber Operations Center (CYOC) position Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Swing Travel: No Minimum Clearance Required: Secret Potential for Remote ...

All JobsCyoc Jobs

Cyoc information

What are Cyoc jobs and what do they involve?

CYOC typically stands for 'Choose Your Own Career,' a term sometimes used in job boards, recruitment, or career development programs. These roles are tailored positions where individuals can select or design their career paths based on their interests, skills, and professional goals. CYOC opportunities are often offered by organizations aiming to attract diverse talent and foster employee engagement by providing flexible job structures. The specifics of a CYOC job can vary widely, so it's important to review the details of each opportunity to understand the expectations and responsibilities.

What are the key skills and qualifications needed to thrive as a Cyoc, and why are they important?

I'm sorry, but 'Cyoc' does not appear to be a recognized real-world professional occupation. Please provide a valid job title for an accurate response.

What is the difference between Cyoc vs Call Center Agent?

AspectCyocCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based customer supportCall centers, customer support centers
Industry UsageCustomer service, technical support, salesCustomer service, telemarketing, support roles
Common Search IntentCyoc vs Call Center Agent

Both Cyoc and Call Center Agents typically require similar credentials and work in customer support environments. However, Cyoc may focus more on specific customer engagement platforms, while Call Center Agents often work in dedicated call centers. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What job categories do people searching Cyoc jobs look for? The top searched job categories for Cyoc jobs are:
Cyber Operations Center (CYOC) position

Cyber Operations Center (CYOC) position

G2IT

O Fallon, IL • On-site

$72K - $77K/yr

Other

Posted 14 days ago

Job description

Cyber Operations Center (CYOC) position

Category: Information Technology

Subcategory: Site Support

Schedule: Full-time

Shift: Swing

Travel: No

Minimum Clearance Required: Secret

Potential for Remote Work: No

Description

Seeking a Cyber Operations Center (CYOC) Analyst to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).

Job Summary

The successful candidate will work on high-visibility or mission-critical aspects of the program and perform all functional duties independently. You will collaborate with team members to achieve program objectives.

Responsibilities

  • Contribute to the overall mission of the CYOC.
  • Coordinate with the Government Duty Officer (DO) and cyber security analysts to identify and correlate problems affecting USTRANSCOM customers.
  • Participate in Event Management to manage all events and their associated lifecycle (detect, analyze, and control) as defined by the Event Management Process.
  • Perform Event Management activities including Detection, Logging, Filtering, and Significance assessment.
  • Manage Events following ITIL guidance to assess and document responses to each event, such as automatic responses, Incidents, Problems, Changes, or Alerts and Human Interventions.
  • Monitor processes to achieve established Service Level Agreements (SLA) and Operational Level Agreements (OLA).
  • Provide a high level of subject matter proficiency for the work described in the task.
  • Provide advanced technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems.
  • Provide status reporting to team leadership and the customer.

Salary range: $72K-$77K, depending on experience 

Apply