Desktop Technician
$22.25 - $28.25/hr
The IT Help Desk Desktop Technician's role is to ensure proper computer operation for the ArchCare ... ArchCare promotes strong Cyber Security practices. Cyber Security is everyone'sresponsibility. All ...
Desktop Technician
$22.25 - $28.25/hr
The IT Help Desk Desktop Technician's role is to ensure proper computer operation for the ArchCare ... ArchCare promotes strong Cyber Security practices. Cyber Security is everyone'sresponsibility. All ...
Desktop Technician
Manhattan, NY · On-site
$22.25 - $28.25/hr
The IT Help Desk Desktop Technician's role is to ensure proper computer operation for the ArchCare ... All ArchCare's cyber security policies are located in Policy Tech; ArchCare's Policy and Procedure ...
Desktop Technician
Manhattan, NY · On-site
$22.25 - $28.25/hr
The IT Help Desk Desktop Technician's role is to ensure proper computer operation for the ArchCare ... All ArchCare's cyber security policies are located in Policy Tech; ArchCare's Policy and Procedure ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.75/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include:
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.75/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include:
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.75/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include:
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.75/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include:
Network Security Engineer - Cybersecurity
Manhattan, NY · Hybrid
$115.20K - $157.60K/yr
Network Security Engineer - Cybersecurity Location: Three days a week at a Guardian office on New ... Help Desk's scope. o Develop detailed reports to pinpoint security risks and propose suitable ...
New
Network Security Engineer - Cybersecurity
Manhattan, NY · Hybrid
$115.20K - $157.60K/yr
Network Security Engineer - Cybersecurity Location: Three days a week at a Guardian office on New ... Help Desk's scope. o Develop detailed reports to pinpoint security risks and propose suitable ...
New
Network Security Engineer - Cybersecurity
Holmdel, NJ · Hybrid
$116.80K - $159.80K/yr
Network Security Engineer - Cybersecurity Location: Three days a week at a Guardian office on New ... Help Desk's scope. o Develop detailed reports to pinpoint security risks and propose suitable ...
Network Security Engineer - Cybersecurity
Holmdel, NJ · Hybrid
$116.80K - $159.80K/yr
Network Security Engineer - Cybersecurity Location: Three days a week at a Guardian office on New ... Help Desk's scope. o Develop detailed reports to pinpoint security risks and propose suitable ...
... of two Help Desk Support Technicians and a Network Administrator, while serving as the senior technical authority for all systems, infrastructure, cybersecurity, and technology initiatives. The ...
... of two Help Desk Support Technicians and a Network Administrator, while serving as the senior technical authority for all systems, infrastructure, cybersecurity, and technology initiatives. The ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Quick apply
Senior Helpdesk Technician
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$80K - $90K/yr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$80K - $90K/yr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.50/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$70K - $80K/yr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$70K - $80K/yr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.75/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Senior Helpdesk Technician
Manhattan, NY · On-site
$22 - $29.75/hr
... Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities include ...
Cyber Security Help Desk information
See Manhattan, NY salary details
$49.7K - $59.7K
7% of jobs
$59.7K - $69.7K
4% of jobs
$69.7K - $79.8K
10% of jobs
$87.3K is the 25th percentile. Wages below this are outliers.
$79.8K - $89.8K
4% of jobs
The median wage is $96.8K / yr.
$89.8K - $99.8K
34% of jobs
$99.8K - $109.9K
9% of jobs
$119.9K is the 75th percentile. Wages above this are outliers.
$109.9K - $119.9K
5% of jobs
$119.9K - $129.9K
9% of jobs
$129.9K - $140K
6% of jobs
$140K - $150K
6% of jobs
$150K - $160K
3% of jobs
$49.7K
$102.8K
$160K
How much do cyber security help desk jobs pay per year?
As of May 28, 2026, the average yearly pay for cyber security help desk in Manhattan, NY is $102,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,600.00 and $123,600.00 per year, depending on experience, location, and employer.
What is a Cyber Security Help Desk job?
A Cyber Security Help Desk job involves providing technical support and guidance to users regarding cybersecurity issues. Responsibilities include troubleshooting security incidents, assisting with password resets, monitoring suspicious activities, and ensuring compliance with security policies. Professionals in this role help protect an organization's data by responding to security alerts, educating users on best practices, and escalating critical issues to higher-level cybersecurity teams.
What are the key skills and qualifications needed to thrive in the Cyber Security Help Desk position, and why are they important?
To thrive as a Cyber Security Help Desk professional, you need a solid understanding of information security principles, troubleshooting skills, and experience with operating systems and network protocols, often supported by a degree in IT or cybersecurity. Familiarity with ticketing systems, security information and event management (SIEM) tools, and certifications such as CompTIA Security+ or Cisco CCNA is highly valued. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish outstanding Help Desk analysts. These competencies ensure timely resolution of security issues, effective support for users, and stronger overall organizational protection.
What are some common challenges faced by Cyber Security Help Desk professionals?
Cyber Security Help Desk professionals often encounter the challenge of resolving diverse security issues quickly while balancing the needs and technical understanding of end-users. They may need to identify and respond to threats such as phishing emails or malware, sometimes under time pressure, and must keep up with ever-evolving cybersecurity risks. Additionally, translating complex technical information into clear guidance for staff with varying backgrounds is a frequent aspect of the role. These challenges are rewarding for those who enjoy problem-solving, learning new technologies, and working collaboratively to protect organizational assets.
More about Cyber Security Help Desk jobs
What are the most commonly searched types of Cyber Security Help Desk jobs in Manhattan, NY? The most popular types of Cyber Security Help Desk jobs in Manhattan, NY are:
What are popular job titles related to Cyber Security Help Desk jobs in Manhattan, NY? For Cyber Security Help Desk jobs in Manhattan, NY, the most frequently searched job titles are:
What job categories do people searching Cyber Security Help Desk jobs in Manhattan, NY look for? The top searched job categories for Cyber Security Help Desk jobs in Manhattan, NY are:
What cities near Manhattan, NY are hiring for Cyber Security Help Desk jobs? Cities near Manhattan, NY with the most Cyber Security Help Desk job openings:
ArchCare rating
9.3
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Company Description
The mission of Archcare is to foster and provide faith-based holistic care to frail and vulnerable people unable to fully care for themselves. Through shared commitments, the system seeks to improve the quality of lives of those individuals and their families.
Job Description
The IT Help Desk Desktop Technician's role is to ensure proper computer operation for the ArchCare organization so that Care Members can accomplish their business tasks. This role includes receiving, prioritizing, documenting, and actively resolving Care Member Break Fix incidents as well as Service Requests that may be received via phone calls, e-mail, or walk-ups. Problem resolution may involve the use of diagnostic, remote access, and tracking tools, as well as require that the individual provide in-person, hands-on help at the Desktop level.
Provided Level 1 IT Support for all inbound calls and e-mails to the IT Help Desk for all Break/Fix issues and Service Requests.
Perform technical support of core operating systems (OS) issues, i.e. Windows 10, core productivity applications, i.e. MS-Office 2013, and core application automation within IT Operations.
Manage IT Help Desk ticket assignments and escalations to Level 2 & 3 support as needed.
Maintain and trouble shoot hardware and software issues.
Maintain HIPAA best practices and compliance in EDI, Privacy, and Security.
Maintain IT contact information, KnowledgeBase databases, and other required information and reports.
ArchCare promotes strong Cyber Security practices. Cyber Security is everyone'sresponsibility. All ArchCare's cyber security policies are located in Policy Tech; ArchCare's Policy and Procedure Repository. You are required to read the cyber security policies.
Qualifications
- Proficient knowledge of clinical and/or financial applications in the healthcare field
- Advanced knowledge of personal computers, and office automation applications
- Excellent communication skills
- MSCE certifications a plus
- CompTIA Network+ and A+ certifications preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
About ArchCare
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1899