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Cx Jobs in Quebec (NOW HIRING)

Nordia Inc.

  • Medical

  • Dental

  • Life

Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a ...

New

Nordia Inc.

  • Medical

  • Dental

  • Life

Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a ...

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Cx information

See Quebec salary details

$24.5K

$118.2K

$217K

How much do cx jobs pay per year?

As of Aug 15, 2026, the average yearly pay for cx in Quebec is $118,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $144,500.00 per year, depending on experience, location, and employer.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What are the key skills and qualifications needed to thrive in the Cx position?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

What is a customer experience job role?

A customer experience (CX) job role involves managing and improving how customers interact with a company's products or services. It includes tasks such as analyzing customer feedback, designing positive interactions, and ensuring customer satisfaction through communication, problem-solving, and using tools like CRM software. CX professionals aim to enhance loyalty and retention by creating seamless and engaging customer journeys.

What are the different types of customer experience jobs?

Customer experience (CX) jobs include roles such as CX analyst, CX manager, customer success manager, UX designer, and customer support specialist. These roles focus on improving customer satisfaction, loyalty, and overall interactions through data analysis, service design, and communication skills, often utilizing tools like CRM software and customer feedback platforms.

What are the most commonly searched types of Cx jobs in Quebec?

The most popular types of Cx jobs in Quebec are:

What are popular job titles related to Cx jobs in Quebec?

For Cx jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Cx jobs in Quebec look for?

The top searched job categories for Cx jobs in Quebec are:

Cx jobs near you
Infographic showing various Cx job openings in Quebec as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $118,158 per year, or $56.8 per hour.

Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events

Nordia Inc.

Remote

Part-time

Medical, Dental, Life

Posted 3 days ago

New

Job description

At NQX, we don’t just provide customer experiences—we create connections. Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time.

Love concerts, sports, or festivals? Bring your passion for live events to work! Your excitement and understanding of the customer experience will make every interaction more engaging and rewarding. As the first point of contact for clients and partners, you will provide exceptional support for event-related inquiries and coordination. In this role, you’ll assist with ticketing, scheduling, and ensuring each transaction runs smoothly from start to finish, providing top-quality service that is essential to the customer’s event experience.

Why you will love working here:

  • Competitive Pay – Earn $ including $1 bilingual bonus. Hourly bonus for weekend work.
  • Comprehensive Benefits – After six months, enjoy medical, dental, and life insurance, enhanced RRSP participation, and preferential insurance pricing.
  • Paid Training & Development – Receive fully paid training, including ongoing support and development as you transition into your role.
  • Work-from-Home – The comfort of working from your own home, with our equipment.

    • How you will make an impact:

  • Have a passion for events – Share your enthusiasm and knowledge about concerts and sports (GO HABS!) while assisting customers, making their overall experience one to remember.
  • Be first point of contact – Assist customers with questions about booked events, ticket access, refunds, and reservations with professionalism and empathy – their exceptional event experience is your success!
  • Support ticketing success – Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed.
  • Deliver exceptional service – Keep the customers informed and updated though phone and email, ensuring every interaction feels seamless and supportive.
  • Adapt and multitask – Manage multiple requests efficiently while maintaining strong attention to detail and a positive customer experience.

    • What makes you great fit:

  • Fluently bilingual – You speak and write in both English and French with ease – easily able to converse about last night’s Hab’s game with the English (around 40 to 50% of the time) and French speaking fans who will be calling you.
  • Availability & flexibility – Able to work Monday to Sunday from 10:00am to 8:00pm, between 20 and 40 hours a week. For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and adequate job performance.
  • Tech-savvy multitasker – Comfortable navigating multiple systems and handling several tasks at once.
  • Excellent communicator – You express yourself clearly, concisely, and professionally.
  • Detail-oriented problem-solver – You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
  • Educational Requirement – High school diploma or equivalent.

    • Training start date: September 4th, 2026

    At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

    Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

    Apply