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Cx Jobs in Quebec (NOW HIRING)

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services environments. * Strong executive-level stakeholder management, customer relationship management, and ...

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Sens aigu de l'expérience utilisateur (UX/CX) et orientation vers la conversion. Bonne compréhension des principes de base en SEO. Compréhension globale des indicateurs de performance clés ( KPIs ...

Sens aigu de l'expérience utilisateur (UX/CX) et orientation vers la conversion. Bonne compréhension des principes de base en SEO. Compréhension globale des indicateurs de performance clés ( KPIs ...

Sens aigu de l'expérience utilisateur (UX/CX) et orientation vers la conversion. * Bonne compréhension des principes de base en SEO. * Compréhension globale des indicateurs de performance clés ...

... CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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Cx information

See Quebec salary details

$24.5K

$118.2K

$217K

How much do cx jobs pay per year?

As of Aug 10, 2026, the average yearly pay for cx in Quebec is $118,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $144,500.00 per year, depending on experience, location, and employer.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What are the key skills and qualifications needed to thrive in the Cx position?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

What is a customer experience job role?

A customer experience (CX) job role involves managing and improving how customers interact with a company's products or services. It includes tasks such as analyzing customer feedback, designing positive interactions, and ensuring customer satisfaction through communication, problem-solving, and using tools like CRM software. CX professionals aim to enhance loyalty and retention by creating seamless and engaging customer journeys.

What are the different types of customer experience jobs?

Customer experience (CX) jobs include roles such as CX analyst, CX manager, customer success manager, UX designer, and customer support specialist. These roles focus on improving customer satisfaction, loyalty, and overall interactions through data analysis, service design, and communication skills, often utilizing tools like CRM software and customer feedback platforms.
What are the most commonly searched types of Cx jobs in Quebec? The most popular types of Cx jobs in Quebec are:
What are popular job titles related to Cx jobs in Quebec? For Cx jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Cx jobs in Quebec look for? The top searched job categories for Cx jobs in Quebec are:
Infographic showing various Cx job openings in Quebec as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $118,158 per year, or $56.8 per hour.

Mortgage Advisor Assistant (12 Month Contract) - Bilingual

CIBC

Quebec, QC • Hybrid

Full-time

Re-posted 7 days ago


Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You'll be joining CIBC's Personal and Small Business Banking team. You'll be working in a fast-paced environment where you'll play a key role in helping your clients achieve their goal of home ownership.As aMobile Mortgage Advisor Assistant, you'll assist the Mortgage Advisorin building their own business.This role operates within a home office environment with the provision of a CIBC laptop.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

How you'll succeed

  • Client Engagement- Respond to client inquiries and facilitate the mortgage application process.

  • Administrative Support- Assist the Mortgage Advisor in activities to support their business.

  • Business Development Support - Assist with marketing and business development activities, which are designed to facilitate new business, by identifying, andattracting clients to the Mortgage Advisor.

Who you are

  • You put our clients first.You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

  • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

  • You can demonstrate experience in Microsoft Office (Excel, Word, PowerPoint) and ideally have experience in residential mortgages.

  • You're passionate about people.You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

  • Values matter to you.You bring your real self to work and you live our values - trust, teamwork, and accountability.

  • You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

  • We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

  • We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

  • We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-06-29

Job Location

Quebec VIRTUAL

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge, Transaction Banking