Cx Jobs in Quebec (NOW HIRING)

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Senior DevOps Developer - CX Cloud Operations  

SAP CX Cloud Operations & Trust is a compelling reason for customers to consistently choose us. We are a key differentiator, enhancing customer loyalty and driving revenue by reinforcing their trust and satisfaction with every interaction.

As Senior DevOps Developer, you will be responsible for the wholistic end-to-end technical operations of a SAP BTP application. Your responsibility will focus on the customer facing operations on productive systems. You will work collaboratively with customers, partners, product engineering teams, and product support teams around the globe, ensuring high availability and performance.  

YOUR RESPONSIBILITIES:   

• Defining, owning and setting up the pipelines for CI/CD process
• Own monitoring and ensure high degree of automation
• Planning, reviewing and executing continuous system changes and improvements 
• Developing and maintaining technical documentation in a highly readable manner 
• Executing root cause analyses after outages and triggering continuous improvements
• Ensure that the application is secure and compliant to SAP standards
• Taking control ownership for infrastructure related controls in ISO and SOC audits

YOUR QUALIFICATIONS: 

• Proven experience in SAP BTP applications as DevOps developer
• Deep knowledge on implementing and managing Kubernetes environments
• Experience on Infrastructure as Code (IaC) and Infrastructure as Data (IaD). Using Cross plane technology is a plus
• Good understanding and experience on ArgoCD, Helm, GitOps, Flux
• Experience running cloud services on top of public cloud platforms (Azure required, GCP and AWS are a plus)  
• Hands-on experience on High availability and Disaster recovery setups
• Solid knowledge of cloud infrastructure components (Event hub, networking, firewalls, load balancers, security storage, databases – CosmosDB, Postgres, ADX etc)
• Experience in setting up and configuring Hyperspace/Piper
• Knowledge on “golden path” or “Deploy with confidence” is beneficial
• Professional efficiency in English (both verbal and written) 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 131000 - 222800(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link:  www.SAPNorthAmericaBenefits.com.
Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

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Requisition ID: 447775  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid
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