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Cx Project Manager Jobs in Seattle, WA (NOW HIRING)

Mg2 Corporation

Architectural Staff (Level 1)

Seattle, WA · On-site

$67K - $78K/yr

Join our Consumer Experiences (CX) Market, where you'll help create innovative retail, food ... In this role, you'll contribute to dynamic, fast-paced projects that respond to emerging trends ...

MG2

Architectural Staff (Level 1)

Seattle, WA · On-site

$67K - $78K/yr

Join our Consumer Experiences (CX) Market, where you'll help create innovative retail, food ... In this role, you'll contribute to dynamic, fast-paced projects that respond to emerging trends ...

Accenture

Gemini Enterprise for CX Specialist

Kirkland, WA · On-site

$70K - $196K/yr

Manages the project ideation, gathering the high-level business requirements, defining the detailed ... CX Agent Studio or CCaaS. * Strong understanding how Generative AI is reshaping this industry.

Accenture

Gemini Enterprise for CX Specialist

Redmond, WA · On-site

$70K - $196K/yr

Manages the project ideation, gathering the high-level business requirements, defining the detailed ... CX Agent Studio or CCaaS. * Strong understanding how Generative AI is reshaping this industry.

Amazon

Principal Program Manager, OPTIMA

Seattle, WA · On-site

Lead key, strategic projects for large, complex workstreams, identifying, assessing, and ... We provide ground truth data and CX quality insights across multiple languages at scale with high ...

Accenture

Gemini Enterprise for CX Specialist

Seattle, WA · On-site

$70K - $196K/yr

Manages the project ideation, gathering the high-level business requirements, defining the detailed ... CX Agent Studio or CCaaS. * Strong understanding how Generative AI is reshaping this industry.

Amazon

Product Manager, Amazon Fuse

Seattle, WA · On-site

Key job responsibilities Fuse Member Onboarding CX & Benefit Engagement • Own the tactical ... or project management in leading cross-functional teams in delivery of major new products or ...

REMOVERY LLC

Regional Manager - Pacific NW

Seattle, WA · On-site

These include processes related to CX, consultation, treatment, follow up and reviews as well as ... Aid in on the ground project management for new location projects * Attend weekly updates for all ...

CoreWeave

Technical Solutions Manager

Bellevue, WA

The CX organization aligns closely with the internal and customer engineering teams, offering ... complex projects with visibility to senior stakeholders. * Experience with multiple staples of ...

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Showing results 21-40

All JobsCx Project JobsCx Project Manager JobsCx Project Manager Jobs in Seattle, WA

Cx Project Manager information

See Seattle, WA salary details

$50.6K

$109.9K

$175.8K

How much do cx project manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for cx project manager in Seattle, WA is $109,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,400.00 and $128,600.00 per year, depending on experience, location, and employer.

What is a CX project manager?

Cx Project Managers, also known as Commissioning Project Managers, oversee the commissioning process of building projects to ensure that all systems and components are designed, installed, tested, operated, and maintained according to the owner's requirements. They coordinate between stakeholders, manage schedules, and ensure quality control throughout the project lifecycle. Their role is crucial for verifying that a building’s systems—like HVAC, electrical, and plumbing—function as intended and meet safety and efficiency standards.

How does a CX project manager typically collaborate with cross-functional teams to improve customer experience initiatives?

A CX Project Manager regularly partners with departments such as marketing, product development, customer support, and IT to align customer experience goals and ensure seamless project execution. This role often facilitates workshops, leads status meetings, and manages communication channels to keep everyone informed and engaged. Successful CX Project Managers act as liaisons, translating customer insights into actionable strategies and ensuring that project milestones are met. This collaborative approach not only drives improvements but also helps to foster a customer-centric culture throughout the organization.

What are the key skills and qualifications needed to thrive as a CX project manager, and why are they important?

To thrive as a CX Project Manager, you need expertise in customer experience strategy, project management methodologies, and a relevant degree—often supported by PMP or similar certifications. Familiarity with CX platforms, CRM systems like Salesforce, and data analytics tools is typically required. Exceptional communication, stakeholder management, and problem-solving skills help distinguish top performers in this role. These abilities are vital for ensuring seamless project delivery that enhances customer satisfaction and drives business outcomes.

What is the difference between Cx Project Manager vs UX Designer?

AspectCx Project ManagerUX Designer
Required CredentialsProject management certifications (PMP, CAPM), industry experienceDesign degrees, UX certifications (NN/g, Human Factors)
Work EnvironmentCollaborates with cross-functional teams on customer experience projectsFocuses on user research, wireframing, and interface design
Employer & Industry UsageUsed in customer-centric industries like retail, telecom, financeCommon in tech, software, and product development sectors

The Cx Project Manager oversees customer experience projects, coordinating teams and ensuring project delivery, while the UX Designer focuses on designing user interfaces and improving user interactions. Both roles aim to enhance customer satisfaction but differ in their core responsibilities and skill sets.

What job categories do people searching Cx Project Manager jobs in Seattle, WA look for?

The top searched job categories for Cx Project Manager jobs in Seattle, WA are:

Cx Project Manager jobs near you
Infographic showing various Cx Project Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $109,888 per year, or $52.8 per hour.

Finance Manager, Customer Service Defect Elimination team

Amazon

Seattle, WA • On-site

Full-time

Re-posted 26 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,144 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Are you Customer Obsessed and want to help shape how Amazon measures and improves the end-to-end customer experience. Customer Service Finance is looking for a Finance Manager with proven business partnering experience to support the Customer Experience Improvement (CXI) team. CXI is Amazon's cross-functional CX intelligence function; identifying root causes of customer friction, eliminating defects upstream, and redesigning experiences across Amazon's customer journeys.
In this role, you will partner with CXI's program teams and cross-functional stakeholders to validate investment decisions, build entitlement and sizing frameworks, establish financial controls for AI-powered platform investments, and ensure CXI's impact is accurately reflected in planning assumptions and business reviews

You will help define how we measure the value of customer experience improvement and support transformative initiatives that materially raise the CX bar.
The successful candidate possesses strong financial acumen, is collaborative and comfortable with ambiguity, and thinks big to establish standards and drive worldwide stakeholder engagement with scale in mind. You will leverage analytical, technical, and communication skills to drive worldwide projects, engineer ad-hoc financial analyses, support business planning, and implement process improvements. The ideal candidate will have a growth mindset, be comfortable with healthy respectful debate, and be skilled at earning trust across both finance and business teams.
Key job responsibilities
- Build and own financial models for CX improvement investment decisions, partnering with program teams on inputs, assumptions, and design.
- Drive finance validation of CX improvement projects across CXI's customer journey domains; ensuring sizing rigor and clear accountability for outcomes.
- Develop and maintain entitlement and sizing frameworks that enable consistent evaluation of initiatives across CXI's portfolio, establishing financial controls and validating impact methodologies.
- Partner directly with senior business leaders to deliver financial insights that influence roadmap prioritization and resource allocation.
- Collaborate with CS Finance FP&A, Contact Forecasting, and Capacity Planning to ensure CXI's impact is accurately reflected in planning assumptions.
- Partner with upstream finance and business teams to align on CX improvement impact, drive shared accountability, and ensure consistent representation across organizations.
- Champion AI/automation tools to drive productivity gains and build scalable finance processes.
- Synthesize large volumes of data and present findings to senior management, leading with conclusions and recommendations.

What Amazon employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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