The CX Global Program Manager serves as a strategic and operational partner to CX Leadership team including Chief Customer Success Office (CSSO). This role is responsible for driving cross-functional ...
The CX Global Program Manager serves as a strategic and operational partner to CX Leadership team including Chief Customer Success Office (CSSO). This role is responsible for driving cross-functional ...
VP Customer Experience (CX) & Engagement
$128K - $164K/yr
... program management. • Develop enterprise CX training programs and competency models that embed member-centric, health-outcome-oriented thinking across business units, call centers, and clinical ...
VP Customer Experience (CX) & Engagement
$128K - $164K/yr
... program management. • Develop enterprise CX training programs and competency models that embed member-centric, health-outcome-oriented thinking across business units, call centers, and clinical ...
Oracle Cx Technical Manager
Tampa, FL · On-site
$109K - $110K/yr
Translate business objectives into Oracle CX technical roadmaps, implementation plans, and program ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Oracle Cx Technical Manager
Tampa, FL · On-site
$109K - $110K/yr
Translate business objectives into Oracle CX technical roadmaps, implementation plans, and program ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Oracle Cx Technical Manager
Miami, FL · On-site
$110K - $111K/yr
Translate business objectives into Oracle CX technical roadmaps, implementation plans, and program ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Oracle Cx Technical Manager
Miami, FL · On-site
$110K - $111K/yr
Translate business objectives into Oracle CX technical roadmaps, implementation plans, and program ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and ... Equity program * Comprehensive Benefits Package including 401(k) with company match Bet-David ...
Quick apply
Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and ... Equity program * Comprehensive Benefits Package including 401(k) with company match Bet-David ...
Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and ... Equity program * Comprehensive Benefits Package including 401(k) with company match Bet-David ...
Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and ... Equity program * Comprehensive Benefits Package including 401(k) with company match Bet-David ...
Education & Internal Enablement -- Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Education & Internal Enablement -- Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Director of CX AI
Jacksonville, FL · On-site
Education & Internal Enablement -- Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Director of CX AI
Jacksonville, FL · On-site
Education & Internal Enablement -- Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Be Seen First
Courier Express is searching for college graduates for entry level operations analyst roles which will quickly develop your business management career path. Our company is founded on core values of ...
Quick apply
Be Seen First
Courier Express is searching for college graduates for entry level operations analyst roles which will quickly develop your business management career path. Our company is founded on core values of ...
Director of CX AI
Jacksonville, FL · Hybrid
Education & Internal Enablement - Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Director of CX AI
Jacksonville, FL · Hybrid
Education & Internal Enablement - Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Director of CX AI
Jacksonville, FL · Hybrid
Education & Internal Enablement - Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Director of CX AI
Jacksonville, FL · Hybrid
Education & Internal Enablement - Collaborate on AI literacy across the CX organization through training programs, playbooks, and communities of practice. Governance, Ethics & Risk Management ...
Manage multiple concurrent initiatives and drive projects to completion with minimal oversight. • ... Employee Assistance Program (EAP) and Financial Wellness tool * Company-paid life insurance policy ...
Manage multiple concurrent initiatives and drive projects to completion with minimal oversight. • ... Employee Assistance Program (EAP) and Financial Wellness tool * Company-paid life insurance policy ...
Experience leading QA/QC and Cx programs * Experience in mission critical power and cooling infrastructure or other critical systems * BS in Construction Management or Engineering or equivalent work ...
Experience leading QA/QC and Cx programs * Experience in mission critical power and cooling infrastructure or other critical systems * BS in Construction Management or Engineering or equivalent work ...
Customer Experience Operations Supervisor
Melbourne, FL · On-site
$124K/yr
... CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers o ... Communicate upcoming deadlines to program management to ensure critical deadlines are met Education ...
Customer Experience Operations Supervisor
Melbourne, FL · On-site
$124K/yr
... CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers o ... Communicate upcoming deadlines to program management to ensure critical deadlines are met Education ...
Digital Marketing Manager
Miami, FL · Remote
... CX improvements. * Monitor customer behavior, adopt best practices, and ensure a seamless ... affiliate programs. * Oversee agency reporting, optimizations, and strategic alignment with ...
Digital Marketing Manager
Miami, FL · Remote
... CX improvements. * Monitor customer behavior, adopt best practices, and ensure a seamless ... affiliate programs. * Oversee agency reporting, optimizations, and strategic alignment with ...
... HCP advocacy programs, ensuring campaigns drive measurable brand impact while maintaining ... Reporting into the Cx Marketing organization, this role partners cross-functionally with Brand ...
... HCP advocacy programs, ensuring campaigns drive measurable brand impact while maintaining ... Reporting into the Cx Marketing organization, this role partners cross-functionally with Brand ...
Customer Experience Analyst
Orlando, FL · On-site
... CX strategy. In addition to supporting and enhancing the Voice of the Learner program, this role ... CRM optimization, and cross-functional projects. This role is perfect for someone who loves ...
Customer Experience Analyst
Orlando, FL · On-site
... CX strategy. In addition to supporting and enhancing the Voice of the Learner program, this role ... CRM optimization, and cross-functional projects. This role is perfect for someone who loves ...
... HCP advocacy programs, ensuring campaigns drive measurable brand impact while maintaining ... Reporting into the Cx Marketing organization, this role partners cross-functionally with Brand ...
... HCP advocacy programs, ensuring campaigns drive measurable brand impact while maintaining ... Reporting into the Cx Marketing organization, this role partners cross-functionally with Brand ...
... CX. • Help monitor customer behavior to ensure a seamless pre-purchase, purchase, and post ... programs. * Assist in collecting reports, monitoring performance, and ensuring alignment to ...
... CX. • Help monitor customer behavior to ensure a seamless pre-purchase, purchase, and post ... programs. * Assist in collecting reports, monitoring performance, and ensuring alignment to ...
Our capabilities span from concept through the long-term facilities management of projects, which ... Review and understand project CPM schedule and Cx schedule for proper sequencing of work. * Assist ...
Our capabilities span from concept through the long-term facilities management of projects, which ... Review and understand project CPM schedule and Cx schedule for proper sequencing of work. * Assist ...
Cx Program Manager information
See Florida salary details
$28.8K - $36.8K
5% of jobs
$36.8K - $44.9K
6% of jobs
$44.9K - $52.9K
9% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.9K - $61K
6% of jobs
$61K - $69K
5% of jobs
$69K - $77.1K
6% of jobs
$77.1K - $85.1K
5% of jobs
The median wage is $86.7K / yr.
$85.1K - $93.2K
31% of jobs
$93.5K is the 75th percentile. Wages above this are outliers.
$93.2K - $101.2K
7% of jobs
$101.2K - $109.3K
15% of jobs
$109.3K - $117.3K
3% of jobs
$28.8K
$80.3K
$117.3K
How much do cx program manager jobs pay per year?
As of Jun 9, 2026, the average yearly pay for cx program manager in Florida is $80,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $99,000.00 per year, depending on experience, location, and employer.
How does a CX Program Manager typically collaborate with cross-functional teams to improve customer experience initiatives?
As a CX Program Manager, you’ll regularly work with departments like product, marketing, support, and engineering to align customer experience goals with broader business objectives. This collaboration often involves leading workshops, gathering feedback from multiple stakeholders, and coordinating the implementation of new customer-centric processes or technologies. You’ll serve as a bridge between teams, ensuring everyone is informed and that customer insights are effectively translated into actionable improvements. Strong communication and project management skills are essential to keep initiatives on track and foster a unified approach to enhancing customer satisfaction.
What is the difference between Cx Program Manager vs Customer Experience Manager?
| Aspect | Cx Program Manager | Customer Experience Manager |
|---|---|---|
| Primary Focus | Overseeing multiple customer experience projects and initiatives across departments | Managing overall customer satisfaction and relationship strategies |
| Responsibilities | Developing programs, coordinating teams, implementing CX strategies | Analyzing customer feedback, improving service quality, customer retention |
| Required Skills | Project management, cross-functional collaboration, CX tools | Customer insights, communication, service design |
| Work Environment | Often in a program or project management setting within CX teams | Customer-facing roles, marketing, or service departments |
The Cx Program Manager focuses on managing multiple CX initiatives and programs, ensuring alignment across teams, while the Customer Experience Manager concentrates on enhancing overall customer satisfaction and relationships. Both roles require strong CX knowledge but differ in scope and daily responsibilities.
What is a Cx Program Manager?
A Cx Program Manager, or Customer Experience Program Manager, is responsible for designing, implementing, and overseeing initiatives that enhance the overall experience of a company's customers. They work across departments to align business processes, products, and services with customer needs and expectations. Their main goal is to ensure that customers have a positive and seamless interaction with the brand, which can lead to increased satisfaction, loyalty, and business growth. Cx Program Managers analyze customer feedback, identify areas for improvement, and collaborate with teams to drive customer-focused changes.
What are the key skills and qualifications needed to thrive as a CX Program Manager, and why are they important?
To thrive as a CX Program Manager, you need expertise in customer experience strategy, project management, and data analysis, usually supported by a bachelor's degree in business or a related field. Familiarity with CX platforms like Medallia or Qualtrics, CRM systems such as Salesforce, and certifications like PMP or Six Sigma are commonly expected. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional initiatives and deliver customer-centric improvements. These competencies are essential to effectively enhance customer satisfaction, increase loyalty, and align business objectives with customer needs.
What are popular job titles related to Cx Program Manager jobs in Florida? For Cx Program Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Cx Program Manager jobs in Florida look for? The top searched job categories for Cx Program Manager jobs in Florida are:
What cities in Florida are hiring for Cx Program Manager jobs? Cities in Florida with the most Cx Program Manager job openings:
Full-time
Posted 29 days ago
Job description
The CX Global Program Manager serves as a strategic and operational partner to CX Leadership team including Chief Customer Success Office (CSSO). This role is responsible for driving cross-functional CX initiatives, managing strategic internal programs, supporting executive operations, and leading customer engagement initiatives that strengthen customer relationships and business outcomes.
This individual will operate at the intersection of strategy, execution, communications, and operational excellence. The ideal candidate is highly organized, proactive, collaborative, and capable of managing multiple complex initiatives in a fast-paced global environment
This individual will operate at the intersection of strategy, execution, communications, and operational excellence. The ideal candidate is highly organized, proactive, collaborative, and capable of managing multiple complex initiatives in a fast-paced global environment