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Cx Program Director Jobs (NOW HIRING)

Staffingine LLC

CX Program Manager

Santa Clara, CA · On-site

CX Program Manager Job Location: Santa Clara, CA Job Type: Contract * Lead the end-to-end lifecycle ... Demonstrated success in influencing without direct authority in a matrixed organization. * Strong ...

OGC Global

Customer Experience Director

About the Role We are seeking a seasoned CX Director to lead a high-impact, embedded customer experience (CX) program within a Fortune 500 company. In this role, you will act as a strategic advisor ...

Ogc Global

Customer Experience Project Manager

Manhattan, NY · On-site +1

$89K - $114K/yr

... program execution, coordinating cross-functional initiatives, managing project plans, and ensuring timely delivery of CX insights and improvements. Working closely with the CX Director, you will help ...

Cresta

Program Director

OR · On-site +1

The Program Director, Strategic Accounts is a senior customer leader responsible for driving end-to ... CX transformation domains. * Proven success leading large-scale software deployments for Fortune ...

New

VML

Freelance Program Director

Chicago, IL · On-site +1

Freelance Program Director (open to remote EST or CST) Who we are looking for: VML is seeking a ... Self-driven with proven experience working with multi-disciplinary teams (CX, UX, Tech, Creative ...

VML South Africa

Freelance Program Director

Chicago, IL · On-site

Freelance Program Director (open to remote EST or CST) Who we are looking for: VML is seeking a ... Self‑driven with proven experience working with multi‑disciplined teams (CX, UX, Tech, Creative ...

VML

Freelance Program Director

Chicago, IL · On-site

$85 - $110/hr

Freelance Program Director (open to remote EST or CST) Who we are looking for: VML is seeking a ... Self-driven with proven experience working with multi-disciplinary teams (CX, UX, Tech, Creative ...

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Cx Program Director information

See salary details

$34.5K

$71.8K

$114K

How much do cx program director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for cx program director in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Cx Program jobs?

The most popular types of Cx Program jobs are:

What are popular job titles related to Cx Program Director jobs?

For Cx Program Director jobs, the most frequently searched job titles are:

Infographic showing various Cx Program Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

CX Program Manager

Santa Clara, CA • On-site

Staffingine LLC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Staffingine LLCexternal

Contractor

Re-posted 9 days ago

Job description

Job Title: CX Program Manager 
Job Location: Santa Clara, CA 
Job Type: Contract 

Job Description:  

  • Lead the end-to-end lifecycle of large, cross-functional CX programs, managing multiple projects concurrently. 

  • Define project scope, success metrics, objectives, resource requirements, and timelines. 

  • Build, enforce, and continuously improve governance, project management processes, templates, and reporting tools. 

  • Structure and shepherd detailed business requirement documentation and ensure alignment with IT solutioning. 

  • Drive successful delivery by managing upstream/downstream dependencies, risks, scope changes, and resource allocation. 

  • Partner with IT, Product, Finance, Sales Operations, and other key stakeholders to bridge cross-functional workstreams and reduce silos. 

  • Identify KPIs, track performance metrics, and ensure progress toward defined business outcomes. 

  • Create executive-ready program updates, dashboards, and presentations; facilitate regular communication with stakeholders and leadership. 

  • Conduct lessons learned and feedback loops to refine future delivery approaches. 

  • Research, analyze, and recommend best practices and process improvements while constructively challenging current norms. 

Required Qualifications 

  • 8+ years of program management experience leading cross-functional, business-impacting programs. 

  • 3+ years of experience developing and managing business requirements and complex cross-functional UAT. 

  • Experience with Professional Services lifecycle and systems strongly preferred. 

  • Hands-on experience managing interdependent systems, reporting, and operational workstreams. 

  • Strong understanding of technology-dependent project implementation. 

  • Demonstrated success in influencing without direct authority in a matrixed organization. 

  • Strong command of project and program management methodologies (Agile, Waterfall, Hybrid). 

  • High proficiency in project tools (dashboards, Gantt charts, trackers, etc.) and presentation tools (e.g., Google Slides). 

  • Excellent interpersonal, organizational, leadership, and communication skills. 

  • Proven ability to communicate technical and business concepts clearly to various audiences, including C-level executives. 

Preferred Qualifications 

  • Project Management certifications (e.g., PMP, PgMP, PMI-ACP, Scrum Master). 

  • Experience with Change Management practices and tools. 

  • Lean Six Sigma or process improvement experience. 

  • Familiarity with technical concepts and terminology within the storage or IT systems industry.