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Cx Operations Jobs in Florida (NOW HIRING)

Customer Experience Associate Director

Saint Petersburg, FL · On-site

$15.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Own the operational performance of AI-assisted CX, including chatbots, agentic assistants, intelligent routing, agent copilots, and QA automation, in partnership with the AI platform team. Define and ...

CX Business Systems Administrator

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Background in contact center or customer support operations * Interest in consumer marketplaces, two-sided platforms, and/or pet/consumer wellness Benefits & Purrr-ks * Competitive Medical, Dental ...

Showing results 41-60

Cx Operations information

What is the difference between Cx Operations vs Customer Support Specialist?

AspectCx OperationsCustomer Support Specialist
Required credentialsCustomer service experience, familiarity with CRM toolsCustomer service experience, basic technical knowledge
Work environmentCross-functional teams, process improvement focusDirect customer interaction, troubleshooting
Employer and industry usageTech, SaaS, e-commerceRetail, telecom, tech
Common search and comparison intentOptimizing customer experience processesHandling customer inquiries and issues

While both roles focus on customer satisfaction, Cx Operations involves managing and improving overall customer experience processes, often working behind the scenes. Customer Support Specialists handle direct customer interactions, troubleshooting, and resolving issues. Cx Operations professionals typically work cross-functionally to enhance service delivery, whereas Customer Support Specialists focus on individual customer cases.

What are the most commonly searched types of Cx Operations jobs in Florida?

The most popular types of Cx Operations jobs in Florida are:

What are popular job titles related to Cx Operations jobs in Florida?

For Cx Operations jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Cx Operations jobs?

Cities in Florida with the most Cx Operations job openings:

Information Technology_USA - USA_Enterprise Architect

Real Soft, Inc.

Jacksonville, FL • On-site

$60 - $80.50/hr

Contractor

Re-posted 14 days ago


Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
: -
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Deepa Narayanan
Location: Houston TX
Duration: 6 months
skill id:10796458
100% ONSITE ROLE.
Networking Architect- 4 positions
** Note 6/29/26-: Juniper experience required**
Network Design experience on Juniper Switching/Routing products. Hands on experience on network security vulnerability management.
Role Descriptions: Job Description: Network Architect Datacenter & Availability Zone Design (Juniper & Aruba Specialization)
Overview
We are seeking a Network Architect with deep expertise in datacenter design| multi-availability zone architectures| and enterprise-grade fabrics.
This role requires specialization in Juniper Networks and Aruba (HPE) latest product portfolios| with proven ability to design| scale| and secure next-generation infrastructures supporting high availability| low-latency replication| and hybrid cloud workloads.
Key Responsibilities:
Datacenter & Availability Zone Architecture
Architect spine-leaf fabrics leveraging EVPN-VXLAN for scalable L2/L3 segmentation.
Design multi-AZ topologies enabling 3ms synchronous replication| active/active distribution| and clean-room isolation for critical workloads.
Engineer 100/400GbE connectivity with DWDM integration for metro and regional datacenter interconnects.
Produce end-to-end design packages: logical/physical topologies| routing policy| security zoning| and DR strategy.
Juniper Specialization
Lead fabric automation and lifecycle operations using Juniper Apstra.
Deploy Juniper QFX series for EVPN/VXLAN overlays and PTX series for DC interconnect and WAN edge.
Integrate SRX firewalls with AppSecure| IDP| and Zero Trust for north-south and east-west security.
Automate provisioning and operations using JunOS automation (PyEZ| Ansible| REST APIs).
Aruba Specialization
Architect Aruba CX 10000 with Pensando DPUs for distributed firewalling| service insertion| and micro segmentation.
Deploy Aruba CX 9300/8400 for campus and datacenter spine-leaf roles.
Leverage Aruba Fabric Composer for automated network virtualization and multi-tenant segmentation.
Integrate Aruba Central for cloud-based operations| AI-driven assurance| and policy enforcement.
Align solutions with Zero Trust Networking (ClearPass| NAC| Dynamic Segmentation).Resiliency| DR| and Multi-CloudDesign WAN edge leveraging Juniper Contrail SD-WAN and Aruba EdgeConnect SD-WAN for hybrid/multi-cloud access.
Implement business continuity topologies with active/active and active/passive designs across AZs and DCs.
Define clean-room strategies isolating critical workloads for ransomware-resilient DR.Automation & Observability
Deploy telemetry-based observability (gNMI| streaming telemetry| Netconf/YANG)
Implement network observability stacks with Apstra| Aruba Central AIOps| NetEdit.Build IaC pipelines with Terraform| Ansible| and Python for repeatable deployments'.
Required Skills & Qualifications
10+ years designing and deploying enterprise-scale datacenter networks.
Expert knowledge of: Juniper QFX/PTX/SRX platforms| Apstra automation. Aruba CX 10000| CX 9300| CX 8400| Fabric Composer| Central.
Deep expertise in EVPN-VXLAN| BGP| IS-IS| OSPF| Segment Routing| DWDM.
Strong understanding of multi-AZ architectures| synchronous/asynchronous replication| DR topologies.
Proven skills in network security, Project Code :