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Cx Operations Manager Jobs in Texas (NOW HIRING)

Upbound

Director of Product, Retention

Plano, TX

$223K - $233K/yr

You will lead a team of Group Product Managers and partner closely with Engineering, Design, CX, Data & Analytics, Marketing, and Operations to turn the moments that most influence churn into trust ...

Centerwell

Pharmacy Senior CX Professional

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and analyze patient experience inputs, including transactional and relationship NPS, CAHPS ... Work with Operations and partners (e.g., Product, Legal, Technology) to interpret customer ...

CenterWell

Pharmacy Senior CX Professional

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and analyze patient experience inputs, including transactional and relationship NPS, CAHPS ... Work with Operations and partners (e.g., Product, Legal, Technology) to interpret customer ...

Upbound Group, Inc.

Director of Product, Retention

Plano, TX · On-site

$223K - $233K/yr

You will lead a team of Group Product Managers and partner closely with Engineering, Design, CX, Data & Analytics, Marketing, and Operations to turn the moments that most influence churn into trust ...

Upbound

Director of Product, Retention

Plano, TX

$223K - $233K/yr

You will lead a team of Group Product Managers and partner closely with Engineering, Design, CX, Data & Analytics, Marketing, and Operations to turn the moments that most influence churn into trust ...

Logan Pass Construction

MEP/Cx Project Engineer

Lubbock, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

OPERATIONAL FUNCTIONS Field Coordination & Execution Support (35%) * Support day-to-day MEP field ... Help manage equipment status and project tracking tools, including digital field and commissioning ...

Spring Health

Director, CX Delivery (Alma)

Houston, TX · On-site

$202K/yr

Own CX team performance and quality standards, including productivity, reliability, and customer satisfaction, while managing operational efficiency and costs. * Partner with key stakeholders to ...

Operations Management Positions

Call Center Team Lead

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ...

Giga AI Inc

Enterprise Sales Director

Dallas, TX · On-site

$150/day

  • Medical

  • Dental

  • Vision

  • Retirement

Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product ... Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first ...

Sangoma

Engineering Team Lead - CX/CCaaS Platform(Remote)

Dallas, TX · On-site +1

$101K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

You'll collaborate closely with Engineering Management, Product Management, and cross-functional ... Support production operations by assisting with troubleshooting, root cause analysis, and ...

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Showing results 41-60

All JobsCx Operations JobsCx Operations Manager JobsCx Operations Manager Jobs in Texas

Cx Operations Manager information

See Texas salary details

$28.9K

$59.1K

$110.4K

How much do cx operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for cx operations manager in Texas is $59,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What cities in Texas are hiring for Cx Operations Manager jobs?

Cities in Texas with the most Cx Operations Manager job openings:

Cx Operations Manager jobs near you

Product Experience Owner - Verint Operations Manager

Gainwell Technologies LLC

Houston, TX • On-site

$80K - $115K/yr

Other

Medical, Life, Retirement, PTO

Re-posted 25 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

136th of 244 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Provide operational product experience ownership for the enterprise Verint Operations Manager platform within the Performance Enablement Organization (PEO). This role owns how the business experiences and uses Operations Manager, while the Technology team owns the underlying product and technical delivery. The PXO serves as the primary liaison between Technology Product Owners, operational leadership, and business stakeholders to ensure operational execution needs are clearly translated, platform capabilities are fully understood, and configured solutions support consistent, scalable task and workflow execution.
You will define the operational vision and roadmap for optimizing Verint Operations Manager, including task orchestration, workflow standardization, and execution governance across back-office operations. You will ensure consistent, governed use of Operations Manager capabilities across the enterprise, partnering closely with Operational Analysts who execute configuration within defined standards and priorities.
Your role in our mission
  • Own and manage the operational roadmap for Verint Operations Manager, including workflow standardization and optimization initiatives.
  • Define enterprise standards for task design, workflow structure, prioritization, and execution governance.
  • Translate operational execution requirements into platform capabilities, configuration standards, and system requirements.
  • Ensure operational workflows align with performance, compliance, and service-level expectations.
  • Maintain strong documentation discipline, including operational standards, configuration guidance, and platform runbooks.
  • Serve as a trusted advisor and subject matter expert to operational leaders and execution teams.
  • Act as the primary liaison between CX stakeholders and Technology Product Owners, ensuring shared understanding of business needs, performance intent, and platform capabilities.
  • Partner with Technology Product Owners during sprint planning, backlog grooming, and delivery execution.
  • Review analyst and vendor deliverables for quality, alignment to standards, and operational feasibility.
  • Provide guidance and mentorship to Operational Analysts supporting Operations Manager initiatives.
  • Communicate complex quality and analytics concepts in clear, executive ready language to support leadership decision making. Operate effectively in an agile, matrix based environment.

What we're looking for
  • Bachelor's degree in Business Administration, Operations, Information Systems, or related field, or equivalent relevant experience
  • Extensive experience in back-office operational execution environments
  • Demonstrated experience providing operational product ownership or business consulting for enterprise workflow or task management platforms
  • Strong experience working at the intersection of operations and technology across complex, multi-account environments
  • Deep experience with Verint Operations Manager or comparable workflow orchestration solutions
  • Proven ability to standardize, optimize and scale operational execution models across multiple lines of business

What you should expect in this role
  • Remote-based role within the United States with flexibility to support business needs

The deadline to submit applications for this posting is August 30, 2026.
The pay range for this position is $80,600.00 - $115,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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