Manage, mentor, and develop team members while overseeing staffing and workload planning * Ensure technical quality, performance standards, and process consistency across projects * Provide senior ...
Manage, mentor, and develop team members while overseeing staffing and workload planning * Ensure technical quality, performance standards, and process consistency across projects * Provide senior ...
Manage, mentor, and develop team members while overseeing staffing and workload planning * Ensure technical quality, performance standards, and process consistency across projects * Provide senior ...
Manage, mentor, and develop team members while overseeing staffing and workload planning * Ensure technical quality, performance standards, and process consistency across projects * Provide senior ...
Manage, mentor, and develop team members while overseeing staffing and workload planning * Ensure technical quality, performance standards, and process consistency across projects * Provide senior ...
Manage, mentor, and develop team members while overseeing staffing and workload planning * Ensure technical quality, performance standards, and process consistency across projects * Provide senior ...
... managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a ... Collaborate closely with the CX Operations and Enablement/Productivity teams to drive ...
... managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a ... Collaborate closely with the CX Operations and Enablement/Productivity teams to drive ...
Position Overview As the Revenue Operations Director, CX (Customer Ops), you will be a key member ... Own projects end-to-end, from initial concept to execution/delivery, effectively managing projects ...
Position Overview As the Revenue Operations Director, CX (Customer Ops), you will be a key member ... Own projects end-to-end, from initial concept to execution/delivery, effectively managing projects ...
Position Overview As the Revenue Operations Director, CX (Customer Ops), you will be a key member ... Own projects end-to-end, from initial concept to execution/delivery, effectively managing projects ...
Position Overview As the Revenue Operations Director, CX (Customer Ops), you will be a key member ... Own projects end-to-end, from initial concept to execution/delivery, effectively managing projects ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ... CX operations leadership capacity * Direct experience with forecasting/scheduling platforms (e.g ...
New
Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ... CX operations leadership capacity * Direct experience with forecasting/scheduling platforms (e.g ...
New
Manager, Support Operations
Houston, TX · On-site +1
Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ... CX operations leadership capacity * Direct experience with forecasting/scheduling platforms (e.g ...
New
Manager, Support Operations
Houston, TX · On-site +1
Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ... CX operations leadership capacity * Direct experience with forecasting/scheduling platforms (e.g ...
New
Business Operations Manager
Houston, TX · On-site
$125K - $159K/yr
MEET THE TEAM The CX Operations team leads initiatives from ideation to execution, fostering ... This role will require you to manage complex data processes and operational workflows to support ...
Business Operations Manager
Houston, TX · On-site
$125K - $159K/yr
MEET THE TEAM The CX Operations team leads initiatives from ideation to execution, fostering ... This role will require you to manage complex data processes and operational workflows to support ...
Retail Delivery Head
Dallas, TX · On-site
$166K - $225K/yr
S. retail customer experience (CX) and contact center operations across omni channel service journeys including sales support, order management, fulfillment, returns/refunds, loyalty, and post ...
Retail Delivery Head
Dallas, TX · On-site
$166K - $225K/yr
S. retail customer experience (CX) and contact center operations across omni channel service journeys including sales support, order management, fulfillment, returns/refunds, loyalty, and post ...
... with airline CX and operations leadership. • Partner closely with Sales on GTM strategy ... management, fare filing tools, airline CRM, case management, and knowledge platforms, with ...
... with airline CX and operations leadership. • Partner closely with Sales on GTM strategy ... management, fare filing tools, airline CRM, case management, and knowledge platforms, with ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
... management * Serve as the primary operational partner to Product and Engineering, translating CX requirements into scalable product solutions and supporting automation implementation * Maintain ...
Travel Solution Architect Presales
Weatherford, TX · On-site
$138K - $187K/yr
... led CX and operations solutions, and drive business case, pricing, and ROI modeling. The role ... management, fare filing tools, airline CRM, case management, and knowledge platforms, with ...
Travel Solution Architect Presales
Weatherford, TX · On-site
$138K - $187K/yr
... led CX and operations solutions, and drive business case, pricing, and ROI modeling. The role ... management, fare filing tools, airline CRM, case management, and knowledge platforms, with ...
Product Manager, Delivery
Austin, TX · Remote
Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...
Quick apply
Product Manager, Delivery
Austin, TX · Remote
Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...
Product Manager, Delivery
Austin, TX · Remote
Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...
Product Manager, Delivery
Austin, TX · Remote
Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...
Product Manager, Delivery
Austin, TX · On-site
Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...
Product Manager, Delivery
Austin, TX · On-site
Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...
Director, Customer Experience
Austin, TX · On-site
Lead CX Operations and Team Development * Own support delivery operations, including staffing models, queue management, performance metrics, and seasonal readiness * Develop leaders and team members ...
Director, Customer Experience
Austin, TX · On-site
Lead CX Operations and Team Development * Own support delivery operations, including staffing models, queue management, performance metrics, and seasonal readiness * Develop leaders and team members ...
Cx Operations Manager information
See Texas salary details
$28.9K - $36.3K
20% of jobs
$38.1K is the 25th percentile. Wages below this are outliers.
$36.3K - $43.7K
20% of jobs
The median wage is $49.1K / yr.
$43.7K - $51.1K
14% of jobs
$51.1K - $58.5K
9% of jobs
$58.5K - $65.9K
11% of jobs
$67.5K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.3K
6% of jobs
$73.3K - $80.8K
6% of jobs
$80.8K - $88.2K
4% of jobs
$88.2K - $95.6K
3% of jobs
$95.6K - $103K
2% of jobs
$103K - $110.4K
4% of jobs
$28.9K
$59.1K
$110.4K
How much do cx operations manager jobs pay per year?
As of Jul 26, 2026, the average yearly pay for cx operations manager in Texas is $59,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.
What cities in Texas are hiring for Cx Operations Manager jobs? Cities in Texas with the most Cx Operations Manager job openings:
Full-time
Posted 9 days ago
Job description
What You’ll Do
Lead growth, execution, and delivery of federal commissioning services across projects and teams.
- Identify and pursue new federal market opportunities aligned with SSR’s strategic goals
- Build and maintain strong client relationships across federal agencies and partners
- Develop and execute pursuit strategies, proposals, and value propositions
- Collaborate with marketing and business development on proposals and CRM tracking
- Manage, mentor, and develop team members while overseeing staffing and workload planning
- Ensure technical quality, performance standards, and process consistency across projects
- Provide senior-level oversight for commissioning activities, including plans, testing, and documentation
- Support resolution of complex technical challenges and project conflicts
- Lead project planning including scope definition, budgeting, scheduling, and execution
- Conduct site visits, inspections, and functional testing activities
- Facilitate client, owner, and stakeholder meetings and maintain clear communication
- Monitor project financial performance including billing, forecasting, and profitability
- Stay current on federal regulations, commissioning standards, and industry trends
Who We’re Looking For
Minimum Requirements:
- Bachelor’s degree in Engineering or a related field
- Registered Professional Engineer (PE) or Licensed Architect
- Minimum 12 years of relevant experience; commissioning experience strongly preferred
- Prior experience with Department of Defense (DoD) projects preferred
- Must hold a current Commissioning Authority (CxA) certification or obtain it within the first 90 days of employment
- Must be willing to apply for and maintain a work visa (with company support) for project work in foreign countries
- Must be willing to apply for and maintain a company credit card with sufficient capacity to cover monthly travel expenses pending reimbursement
- Must be eligible to obtain and maintain a U.S. Government Common Access Card (CAC) as required for access to client facilities, systems, and projects.
- Certain projects may require U.S. citizenship or other eligibility criteria as mandated by federal law, regulation, or contract requirements. Candidates must be able to meet the requirements applicable to assigned projects. Employer sponsorship is not available for this position.
Preferred Qualifications:
- Extensive experience managing federal commissioning projects and teams
- Strong understanding of federal acquisition processes and contract vehicles
- Familiarity with Unified Facilities Criteria (UFC), building codes, and federal standards
- Expertise in mechanical and electrical building systems and commissioning methodologies
- Proven success in business development, client engagement, and revenue growth
- Excellent communication, leadership, and negotiation skills
- Ability to manage multiple projects, priorities, and stakeholders simultaneously
What We Offer
- 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
- Retirement Savings – 401(k) with immediate vesting and a generous company match.
- Health & Wellness – Medical, dental, and vision coverage, plus company-funded HSA contributions for HDHP plans.
- Company-Paid Protection – Life insurance, AD&D, and short- and long-term disability at no cost to you.
- Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
- Career Growth – Tuition reimbursement and ongoing professional development support.
SSR is an Equal Opportunity / Affirmative Action Employer
EEO Disabled/Veterans
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR
About Smith Seckman Reid
Sourced by ZipRecruiter
Industry
Specialized design services
Company size
501 - 1,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1968