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Cx Operations Manager Jobs in Texas (NOW HIRING)

Port

CX Operations & Programs Manager

Austin, TX · On-site +1

Role Overview We are seeking a strategic, technical, and data-driven C S Operations & Programs Manager t o join our Customer Experience team, reporting directly to the Head of CX Programs. In this ...

Braze

Director, CX Business Systems

Austin, TX · On-site

... managers (TPM) team, and define the strategic roadmap for our CX technology stack. This is a ... Collaborate closely with the CX Operations and Enablement/Productivity teams to drive ...

Certinia

Business Strategy and Operations Manager

Austin, TX · On-site +1

$132K/yr

Operations Manager, Customer Success & Customer Experience Remote US WHO WE ARE Certinia delivers a ... Own and maintain the CS/CX technology stack (CRM, health scoring tools, customer journey/engagement ...

New

HungerRush

Manager, Support Operations

Houston, TX · On-site

Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ... CX operations leadership capacity * Direct experience with forecasting/scheduling platforms (e.g ...

HungerRush

Manager, Support Operations

Houston, TX · On-site +1

Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ... CX operations leadership capacity * Direct experience with forecasting/scheduling platforms (e.g ...

Everlywell

Product Manager, Delivery

Austin, TX · Remote

Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...

Everlywell

Product Manager, Delivery

Austin, TX · Remote

Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...

Everlywell

Product Manager, Delivery

Austin, TX · On-site

Build strong partnerships with CX operations, fulfillment, and clinical teams What we are looking for: * 4-5 years of product management experience * Proven results improving operational metrics ...

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All JobsCx Operations JobsCx Operations Manager JobsCx Operations Manager Jobs in Texas

Cx Operations Manager information

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$28.9K

$59.1K

$110.4K

How much do cx operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for cx operations manager in Texas is $59,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What cities in Texas are hiring for Cx Operations Manager jobs?

Cities in Texas with the most Cx Operations Manager job openings:

Cx Operations Manager jobs near you

CX Operations & Programs Manager

Port

Austin, TX • On-site, Remote

Full-time

Posted 5 days ago

Job description

Description
Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC - makes engineering more powerful, but also more complex and chaotic.
Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows.
Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself.
Role Overview
We are seeking a strategic, technical, and data-driven CS Operations & Programs Manager to join our Customer Experience team, reporting directly to the Head of CX Programs. In this role, you will hold direct end-to-end ownership across three key pillars: leading critical internal and cross-functional CX programs, building scaled automated programs for our Digital Success segment, and hands-on management of our core CS tech stack (HubSpot, Snowflake data mapping, and workflow automations).
Key Responsibilities
  • Executive Strategy & Alignment: Partner closely with the GTM leadership team to translate executive priorities into clear operational roadmaps, manage team operating cadences, and drive cross-functional programs.
  • Scaled Program Design & Execution: Lead the end-to-end development and implementation of scalable customer programs for our Digital Success segment, including automated onboarding nurtures and early health/risk detection triggers.
  • CS Infrastructure & CRM Administration: Directly configure and maintain HubSpot CS workflows, custom properties, project objects, and view structures to streamline daily CS execution and create seamless workflows for customer-facing teams.
  • Data Architecture & Customer 360: Partner with Data Analytics and Engineering teams to drive normalization and data hygiene across Snowflake (data warehouse) and HubSpot (CRM) to ensure accurate Customer 360 visibility.
  • Cross-Functional Automation: Collaborate with GTM Engineering and IT to spec, deploy, and maintain key workflow integrations (such as n8n or Zapier automations).
  • Process Optimization & Triage: Evaluate incoming cross-functional operational requests from CS leadership, building clear business trade-off frameworks to balance immediate triage needs with long-term infrastructure scalability.
  • Reporting & Analytics: Build and maintain operational dashboards in Looker, or Tableau to provide leadership with clear visibility into program ROI, account engagement, and retention performance.

Requirements
  • 3+ years of experience in CS Operations, RevOps, or GTM Program Management roles in a fast-growing B2B SaaS environment.
  • Proven track record of leading cross-functional and internal programs from executive concept through technical configuration, rollout, and team adoption.
  • Hands-on CRM administration experience building and configuring workflows, custom objects, properties, and pipelines in HubSpot (or Salesforce).
  • Strong data literacy and understanding of relational database schemas, account ID mapping, and data warehouse environments (Snowflake).
  • Working familiarity with workflow automation platforms (n8n, Zapier) and data visualization tools (Looker, Tableau, Metabase).
  • Exceptional communication, stakeholder management, and organizational skills, with comfort framing trade-offs and recommendations for executive leadership.

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