The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the ...
The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the ...
The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the ...
The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the ...
The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the ...
The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the ...
Data Analyst V - CX or VoC
Indianapolis, IN · On-site
$58 - $65/hr
Data Analyst V - CX or VoC Location: Remote Duration: Contract - 12 months Pay Range: $58/hr - $65 ... management, safe and respectful work, trustworthiness, client standards, and protection of ...
Data Analyst V - CX or VoC
Indianapolis, IN · On-site
$58 - $65/hr
Data Analyst V - CX or VoC Location: Remote Duration: Contract - 12 months Pay Range: $58/hr - $65 ... management, safe and respectful work, trustworthiness, client standards, and protection of ...
Digital Business Analyst, Digital CX
Columbus, IN · On-site
$91K - $103K/yr
TMHNA Digital CX platforms serve as the primary end-customer point of digital engagement across ... Prioritize and manage the product backlog in partnership with Product Owners, ensuring readiness ...
Digital Business Analyst, Digital CX
Columbus, IN · On-site
$91K - $103K/yr
TMHNA Digital CX platforms serve as the primary end-customer point of digital engagement across ... Prioritize and manage the product backlog in partnership with Product Owners, ensuring readiness ...
Digital Business Analyst, Digital CX
$91K - $103K/yr
TMHNA Digital CX platforms serve as the primary end-customer point of digital engagement across ... Prioritize and manage the product backlog in partnership with Product Owners, ensuring readiness ...
Digital Business Analyst, Digital CX
$91K - $103K/yr
TMHNA Digital CX platforms serve as the primary end-customer point of digital engagement across ... Prioritize and manage the product backlog in partnership with Product Owners, ensuring readiness ...
Implementation of CX Journey Designs: * Take completed customer journey design outputs (such as ... Manage and communicate the project timeline, ensuring that deliverables are met and that cross ...
Implementation of CX Journey Designs: * Take completed customer journey design outputs (such as ... Manage and communicate the project timeline, ensuring that deliverables are met and that cross ...
Cx Associate Project Managers are responsiblefor generating business, providing general management of electrical and/or specialty systems construction projects, and overseeing staff.The ideal ...
Cx Associate Project Managers are responsiblefor generating business, providing general management of electrical and/or specialty systems construction projects, and overseeing staff.The ideal ...
Cx Associate Project Managers are responsiblefor generating business, providing general management of electrical and/or specialty systems construction projects, and overseeing staff.The ideal ...
Cx Associate Project Managers are responsiblefor generating business, providing general management of electrical and/or specialty systems construction projects, and overseeing staff.The ideal ...
Oracle CX Implementation Consultant (Utilities) - Manager
Indianapolis, IN · On-site
$99K - $232K/yr
... Managing Lead-to-Revenue cycle processes - Understanding multiple business monetization models - Experience with Oracle CX solutions - Knowledge of global compliance and regulatory requirements ...
Oracle CX Implementation Consultant (Utilities) - Manager
Indianapolis, IN · On-site
$99K - $232K/yr
... Managing Lead-to-Revenue cycle processes - Understanding multiple business monetization models - Experience with Oracle CX solutions - Knowledge of global compliance and regulatory requirements ...
The Cx Project Managerresponsible for providing general management of electrical and/or specialty systems QAQC and Commissioning scopes of work, as well as successfully managing commissioning and ...
The Cx Project Managerresponsible for providing general management of electrical and/or specialty systems QAQC and Commissioning scopes of work, as well as successfully managing commissioning and ...
The Cx Project Managerresponsible for providing general management of electrical and/or specialty systems QAQC and Commissioning scopes of work, as well as successfully managing commissioning and ...
The Cx Project Managerresponsible for providing general management of electrical and/or specialty systems QAQC and Commissioning scopes of work, as well as successfully managing commissioning and ...
Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... The Associate Customer Success Manager (CSM) serves as a customer and company advocate. The role ...
Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... The Associate Customer Success Manager (CSM) serves as a customer and company advocate. The role ...
Reconstruction Project Manager
$60K - $120K/yr
Manage schedules, trade activity, and workflows across multiple active residential/light commercial ... Field Inspections & CX: Enforce quality workmanship and safety while maintaining proactive ...
Quick apply
Reconstruction Project Manager
$60K - $120K/yr
Manage schedules, trade activity, and workflows across multiple active residential/light commercial ... Field Inspections & CX: Enforce quality workmanship and safety while maintaining proactive ...
Reconstruction Project Manager
Indianapolis, IN · On-site
$60K - $120K/yr
Manage schedules, trade activity, and workflows across multiple active residential/light commercial ... Field Inspections & CX: Enforce quality workmanship and safety while maintaining proactive ...
Quick apply
Reconstruction Project Manager
Indianapolis, IN · On-site
$60K - $120K/yr
Manage schedules, trade activity, and workflows across multiple active residential/light commercial ... Field Inspections & CX: Enforce quality workmanship and safety while maintaining proactive ...
Reconstruction Project Manager
$60K - $120K/yr
Manage schedules, trade activity, and workflows across multiple active residential/light commercial ... Field Inspections & CX: Enforce quality workmanship and safety while maintaining proactive ...
Reconstruction Project Manager
$60K - $120K/yr
Manage schedules, trade activity, and workflows across multiple active residential/light commercial ... Field Inspections & CX: Enforce quality workmanship and safety while maintaining proactive ...
Marketing Operations Manager
Auburn, IN · On-site
The Marketing Operations Manager implements Credent's marketing plan across Wealth Management and Advisor Solutions businesses. This role supports the firm's growth objectives through the execution ...
Quick apply
Marketing Operations Manager
Auburn, IN · On-site
The Marketing Operations Manager implements Credent's marketing plan across Wealth Management and Advisor Solutions businesses. This role supports the firm's growth objectives through the execution ...
Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... The role displays superior customer management and consultancy skills, striving to become a trusted ...
Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... The role displays superior customer management and consultancy skills, striving to become a trusted ...
QA/QC Engineer Data Center Construction
Chesterton, IN · On-site
$79K - $105K/yr
The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of the site CxA to senior leadership and our clients. The candidate should be experienced in leading ...
QA/QC Engineer Data Center Construction
Chesterton, IN · On-site
$79K - $105K/yr
The QA/QC Manager will coordinate the Cx Schedule with the Master Schedule and report the status of the site CxA to senior leadership and our clients. The candidate should be experienced in leading ...
Customer Insights Analyst
Fort Wayne, IN · On-site
Administer and optimize the company's CX platform (Qualtrics), including user access, configuration, and governance. * Design and manage omnichannel listening programs across web, mobile app, email ...
Customer Insights Analyst
Fort Wayne, IN · On-site
Administer and optimize the company's CX platform (Qualtrics), including user access, configuration, and governance. * Design and manage omnichannel listening programs across web, mobile app, email ...
Cx Manager information
See Indiana salary details
$21.9K - $28.8K
4% of jobs
$28.8K - $35.6K
10% of jobs
$41.2K is the 25th percentile. Wages below this are outliers.
$35.6K - $42.5K
14% of jobs
$42.5K - $49.4K
16% of jobs
The median wage is $55.3K / yr.
$49.4K - $56.3K
7% of jobs
$56.3K - $63.1K
10% of jobs
$66.6K is the 75th percentile. Wages above this are outliers.
$63.1K - $70K
29% of jobs
$70K - $76.9K
4% of jobs
$76.9K - $83.8K
3% of jobs
$83.8K - $90.7K
1% of jobs
$90.7K - $97.5K
2% of jobs
$21.9K
$58.4K
$97.5K
How much do cx manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a CX Manager, and why are they important?
Is CX a good job?
What is the highest paying job in customer service?
What are some common challenges a CX Manager faces when implementing new customer experience initiatives?
What does a CX manager do?
How much does a customer experience manager earn?
What is the difference between Cx Manager vs Customer Experience Specialist?
| Aspect | Cx Manager | Customer Experience Specialist |
|---|---|---|
| Required Credentials | Typically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management roles | Usually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus |
| Work Environment | Oversees teams, develops strategies, and collaborates with multiple departments | Focuses on direct customer interactions, support, and feedback collection |
| Employer & Industry Usage | Common in large corporations, retail, tech, and service industries | Found in customer service centers, retail, and hospitality sectors |
The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.
What is a Cx Manager?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Amazon rating
7.4
Based on 6,930 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Cx Manager is responsible for managing a team of Commissioning Engineers (CxE), who run commissioning projects by coordinating with vendors, contractors, and other teams involved in the construction and commissioning of various systems such as:
-Medium and low voltage power systems
-Generators
-UPS
-HVAC (Air Handlers / Exhaust Fans / VFD)
-Chilled Water Systems -Building Management systems (BMS)
-Electrical Power Monitoring Systems (EPMS)
-Testing and balancing
-Pumps and Hydronic systems
The Cx Manager shall ensure all projects in their assigned area are appropriately staffed, deliver on time and achieve bar-raising quality.
Occasionally provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the Cx Manager will occasionally be required to review component submittal packages, lead Factory Witness Testing (FWT), perform system level and integrated system testing. During commissioning the Cx Manager will continuously audit activities to ensure compliance with environmental, quality, and safety requirements. Additionally, the individual will be responsible for comprehensive weekly reporting of status of all ongoing projects and lessons learned to continually improve the quality of our program.
This position will include coverage of multiple inflight projects and fast-paced timelines:
Physical Requirements
- Walk job sites in uneven terrain
- Occasionally work shifts longer than eight hours in duration with potential for night and weekends
- Perform physical tasks throughout the day without becoming overly tired Ability to manipulate small wires and objects easily
Location and Travel Requirements:
- Ability to relocate to South Bend, IN Area
- Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 15%.
- Required to provide personal transportation for meetings and job visits away from the office; reimbursed.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Key job responsibilities
- Hire and on-board new team members through coaching and/or other orientation practices and career development of team to meet business demands
- Understand the current capabilities of automation tools and confirm they are being utilized to the full benefit of the department and project
- Provide Monthly business review reports to influence and/or support business decisions
- Monitor the commissioning team's performance in turning over the critical infrastructure systems and sub-systems
- Enhance skills, performance and development of all employees by sponsoring and promoting completion of training programs so that adherence to operations guidelines and specifications is ensured and work of the highest quality prevails
- Maintain safe and healthy work environment by following and enforcing established project procedures relating to safety, work permitting and work order systems; adhere to legal requirements
- Ability to build effective relationships with customer, engineering, construction, and vendor personnel
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 5+ years of electrical or mechanical engineering, or 5+ years of relevant discipline work experience
- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities
- Experience managing and leading employees
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents
PREFERRED QUALIFICATIONS
- Experience in developing functional specifications, design verification plans and functional test procedures
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IN, New Carlisle - 136,000.00 - 184,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US